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Remote Representative Jobs in Augusta, GA (NOW HIRING)

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Remote Representative information

See Augusta, GA salary details

$23K

$41.6K

$72.4K

How much do remote representative jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote representative in Augusta, GA is $41,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $40,400.00 per year, depending on experience, location, and employer.

What is a remote representative?

Remote Representatives are professionals who handle customer inquiries, support requests, or sales activities from a location outside of a traditional office setting. They typically communicate with clients via phone, email, or online chat, and use digital tools to access company resources and resolve issues. This role allows for flexibility in work location, often enabling representatives to work from home or anywhere with reliable internet. Remote Representatives are common in industries such as customer service, technical support, and sales, playing a crucial role in maintaining client satisfaction and business operations.

What are the key skills and qualifications needed to thrive as a remote representative, and why are they important?

To thrive as a Remote Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM platforms, helpdesk software, and virtual communication tools like Zoom or Slack is often required. Self-motivation, time management, and adaptability are crucial soft skills for excelling in a remote environment. These skills and qualifications enable effective customer support, efficient workflow, and strong team collaboration despite physical distance.

How do remote representatives typically stay connected and collaborate with their teams?

Remote Representatives often use a mix of communication tools such as video conferencing, instant messaging, and collaborative project platforms to stay in sync with their teams. Regular virtual check-ins, team meetings, and shared digital workspaces help maintain alignment on goals and tasks. Building strong communication habits and proactively reaching out are key to overcoming the challenge of physical distance, ensuring smooth workflow and fostering a supportive team environment.

What is the difference between Remote Representative vs Customer Service Agent?

AspectRemote RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; minimal certifications needed
Work EnvironmentHome office or remote setting, often with flexible hoursHome or call center environment, typically during scheduled hours
Industry UsageUsed across various industries like sales, tech support, and client relationsPrimarily in retail, telecom, and service sectors
Job FocusHandling client interactions, sales, or support remotelyResponding to customer inquiries, resolving issues, providing information

Both roles involve remote communication with clients, but Remote Representatives often have broader responsibilities like sales or account management, while Customer Service Agents focus mainly on support and issue resolution. Understanding these differences can help you choose the right career path or job search focus.

What are popular job titles related to Remote Representative jobs in Augusta, GA?

For Remote Representative jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Representative jobs in Augusta, GA look for?

The top searched job categories for Remote Representative jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Remote Representative jobs?

Cities near Augusta, GA with the most Remote Representative job openings:

Infographic showing various Remote Representative job openings in Augusta, GA as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 63% Physical, 1% Hybrid, and 36% Remote job distribution, with an average salary of $41,566 per year, or $20 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Augusta, GA โ€ข On-site, Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago


Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
โ€ข $19.00/hr.Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus