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Remote Reliability Engineer Jobs in Warwick, RI (NOW HIRING)

... the reliability and effectiveness of our client's operations. Our Outage Management team is ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

... the reliability and effectiveness of our client's operations. Our Outage Management team is ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Senior Data Engineer

Carolina, RI · Remote

$106K - $144K/yr

Overview This is a remote role that may only be hired in the following location(s): North Carolina ... Develop monitoring dashboards and operational metrics to improve platform visibility, reliability ...

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Remote Reliability Engineer information

See Warwick, RI salary details

$61.2K

$118.3K

$141.4K

How much do remote reliability engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote reliability engineer in Warwick, RI is $118,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $129,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Reliability Engineer vs Remote Site Reliability Engineer?

AspectRemote Reliability EngineerRemote Site Reliability Engineer
CredentialsTypically requires certifications like AWS Certified Solutions Architect, Linux Foundation certificationsSimilar credentials, often with additional focus on site-specific tools and monitoring
Work EnvironmentPrimarily remote, focusing on cloud infrastructure and system reliabilityRemote with some on-site responsibilities, focusing on infrastructure and operational stability
Industry UsageUsed across tech, cloud providers, SaaS companiesCommon in data centers, cloud providers, and large enterprise IT
Search & Comparison IntentOften compared due to overlapping roles in system reliability and cloud infrastructureCompared for on-site vs remote operational responsibilities

The main difference is that Remote Reliability Engineers focus on cloud and system reliability remotely, while Remote Site Reliability Engineers may have some on-site duties related to infrastructure. Both roles require similar skills and certifications but differ in their work environment and specific responsibilities.

What are the key skills and qualifications needed to thrive as a remote reliability engineer?

To thrive as a Remote Reliability Engineer, you need a strong background in systems engineering, software development, and infrastructure management, often supported by a degree in computer science or a related field. Proficiency with cloud platforms (such as AWS, Azure, or GCP), monitoring tools (like Prometheus, Grafana), and relevant certifications (e.g., AWS Certified DevOps Engineer) is highly valuable. Excellent problem-solving, communication, and collaboration skills are crucial for working effectively across distributed teams and responding to incidents. These abilities ensure system reliability, quick incident resolution, and seamless remote teamwork, which are vital for maintaining high service uptime and user satisfaction.

How do remote reliability engineers typically collaborate with on-site teams to address urgent technical issues?

Remote Reliability Engineers often utilize a combination of video conferencing, instant messaging, and collaborative monitoring tools to stay closely connected with on-site teams. When urgent technical issues arise, they participate in real-time troubleshooting sessions, analyze system logs remotely, and may guide on-site staff through step-by-step resolution procedures. Building strong communication channels and regular check-ins are essential to ensure swift and effective collaboration, even across different time zones. This structure allows Remote Reliability Engineers to contribute significantly to system uptime while working from a distance.

What is a remote reliability engineer?

A Remote Reliability Engineer is a professional who works from a remote location to ensure that systems, applications, or infrastructure are reliable, available, and performing well. Their responsibilities typically include monitoring system health, diagnosing issues, implementing preventative measures, and collaborating with teams to improve system reliability. They often use tools for automation, incident response, and performance monitoring, all while working offsite. This role is critical in minimizing downtime and ensuring a smooth user experience, especially for companies with complex technical environments. Remote Reliability Engineers must have strong problem-solving skills and be proficient in cloud technologies, automation, and incident management.
Infographic showing various Remote Reliability Engineer job openings in Warwick, RI as of June 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Contract, and 1% Nights. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution, with an average salary of $118,295 per year, or $56.9 per hour.

Systems Engineer Consultant - Dynatrace SME (Remote)

First Citizens Bank

Carolina, RI • On-site, Remote

Full-time

Posted 15 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks


Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, NC and TX.

We are seeking a Dynatrace Subject Matter Expert (SME) to oversee enterprise observability and application performance monitoring within a large financial services environment. This role is responsible for technical leadership of a team of Dynatrace engineers while serving as the primary expert for the Dynatrace platform, including architecture, deployment, optimization, and governance. The individual will drive monitoring strategy, establish standards for alerting and instrumentation, and ensure full-stack visibility across complex hybrid environments (cloud and on-prem). They will also partner with development, DevOps, SRE, and infrastructure teams to proactively identify performance issues, support incident response, and deliver actionable insights that improve reliability and user experience. 

The ideal candidate brings at least 6 years of hands-on Dynatrace experience in large enterprise environments, along with a strong background in observability, APM, or site reliability engineering. Proven leadership experience is required, including mentoring teams, managing priorities, and aligning technical initiatives with business outcomes. Deep knowledge of distributed tracing, real user monitoring, infrastructure monitoring, and AIOps capabilities is expected, along with familiarity with cloud platforms, containerized environments, and CI/CD pipelines. Experience in regulated industries such as financial services is highly preferred, along with strong communication, problem-solving, and stakeholder engagement skills. 


Responsibilities

Key Responsibilities 

Leadership & Team Management 

  • Set team priorities, manage workload distribution, and ensure delivery against SLAs and KPIs
  • Foster a culture of continuous improvement, accountability, and technical excellence
  • Partner with senior leadership and cross-functional stakeholders to align observability initiatives with business goals

Dynatrace Expertise & Platform Ownership 

  • Serve as the primary Dynatrace SME, owning the platform architecture, deployment, and optimization
  • Design, implement, andmaintainenterprise-scale Dynatrace environments (SaaS or Managed) 
  • Define and enforcemonitoring standards, naming conventions, alerting strategies, and governance
  • Implement advanced Dynatrace capabilities including:

Distributed tracing 

Real User Monitoring (RUM) 

Synthetic monitoring 

Infrastructure monitoring 

AIOps and anomaly detection 

  • Optimizeinstrumentation for cloud (AWS/Azure/GCP), on-prem, and hybrid environments 

Observability Strategy & Execution 

  • Develop and execute enterprise observability roadmap aligned to digital transformation initiatives
  • Drive adoption of full-stack monitoring acrossapplication, infrastructure, and user experience layers 
  • Identifyand eliminate observability gaps across critical systems 
  • Lead performance analysis, root cause investigations, and continuous improvement initiatives

Collaboration & Stakeholder Engagement 

  • Work closely with application development, DevOps, SRE, infrastructure, and cybersecurity teams
  • Act as a trusted advisor to engineering teams on performance engineering best practices
  • Support incident management and post-incident reviews with actionable insights
  • Provide executive-level reporting and dashboards on system health and performance trends

Governance & Compliance 

  • Ensure monitoring solutions meet financial industry security, audit, and compliance requirements
  • Maintaindocumentation, operational procedures, and platform standards 
  • Support audit and regulatory activities related to monitoring and observability

Qualifications

Bachelor's Degree and 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting OR High School Diploma or GED and 12 years of experience in Systems engineer including systems programmer, scripting, troubleshooting

  • 6+ years of hands-on experience with Dynatracein large enterprise environments (required)
  • 8+ years of overall experience in Application Performance Monitoring (APM), Observability, or SRE
  • Proven experience leading or supervising technical teams
  • Strong expertise in: 

Dynatrace OneAgent deployment and configuration 

 Smartscape topology and service flow mapping 

Alerting, dashboards, and custom metrics/events 

  • Experience in financial services or other highly regulated industriespreferred
  • Solid understanding of:

Cloud platforms (AWS, Azure, or GCP) 

Microservices and containerized environments (Kubernetes, OpenShift) 

CI/CD pipelines and DevOps practices 

  • Strong analytical and problem-solving skills with a proactive mindset

Preferred Qualifications 

  • Dynatrace certifications (e.g., Dynatrace Professional or Associate Certification)
  • Experience with Infrastructure as Code (Terraform, Ansible, etc.)
  • Knowledge of complementary tools (e.g., Splunk, AppDynamics, New Relic, Prometheus)
  • Familiarity with scripting languages (Python, PowerShell, or Bash)
  • Experience implementing AIOps or automation-driven monitoring strategies

Key Competencies 

  • Leadership and team development
  • Strategic thinking and execution
  • Technical depth in observability platforms
  • Communication and stakeholder management
  • Problem-solving and decision-making under pressure

Why Join Us 

  • Lead observability initiatives in a large-scale financial enterprise
  • High impact role influencing platform reliability and customer experience
  • Opportunity to shape long-term monitoring strategy and innovation
  • Collaborative environment with strong executive visibility

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting OR High School Diploma or GED and 12 years of experience in Systems engineer including systems programmer, scripting, troubleshooting

  • 6+ years of hands-on experience with Dynatracein large enterprise environments (required)
  • 8+ years of overall experience in Application Performance Monitoring (APM), Observability, or SRE
  • Proven experience leading or supervising technical teams
  • Strong expertise in: 

Dynatrace OneAgent deployment and configuration 

 Smartscape topology and service flow mapping 

Alerting, dashboards, and custom metrics/events 

  • Experience in financial services or other highly regulated industriespreferred
  • Solid understanding of:

Cloud platforms (AWS, Azure, or GCP) 

Microservices and containerized environments (Kubernetes, OpenShift) 

CI/CD pipelines and DevOps practices 

  • Strong analytical and problem-solving skills with a proactive mindset

Preferred Qualifications 

  • Dynatrace certifications (e.g., Dynatrace Professional or Associate Certification)
  • Experience with Infrastructure as Code (Terraform, Ansible, etc.)
  • Knowledge of complementary tools (e.g., Splunk, AppDynamics, New Relic, Prometheus)
  • Familiarity with scripting languages (Python, PowerShell, or Bash)
  • Experience implementing AIOps or automation-driven monitoring strategies

Key Competencies 

  • Leadership and team development
  • Strategic thinking and execution
  • Technical depth in observability platforms
  • Communication and stakeholder management
  • Problem-solving and decision-making under pressure

Why Join Us 

  • Lead observability initiatives in a large-scale financial enterprise
  • High impact role influencing platform reliability and customer experience
  • Opportunity to shape long-term monitoring strategy and innovation
  • Collaborative environment with strong executive visibility

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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