Remote Reliability Engineer Jobs in Matthews, NC

Innovate Remotely
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.
Your Impact
The primary purpose of this role is to provide field engineering and project management support for emerging-technology proof-of-concept (POC) initiatives across hardware, software, and connected platforms. This includes prototyping, testing, and validating next-generation solutions, as well as leading the configuration, performance tuning, and troubleshooting in both lab and live operating environments.
This role partners closely with internal and external engineering, product, and operations teams to coordinate pilots, manage timelines and dependencies, provide technical guidance, ensure infrastructure readiness, and resolve integration challenges to enable successful deployment and scalable adoption.
What You Will Do
Serve as Lowe's Digital Experiences on-site liaison, partnering with store and supply chain associates and leaders to drive pilot execution, surface operational insights, and accelerate adoption.
Lead technical demonstrations and executive-level briefings for audiences that include senior leadership, clearly articulating emerging technology capabilities, business impact, risks, and scalability considerations.
Provide field engineering and project management support for technology POCs involving wearable devices, spatial computing platforms, and other emerging technologies.
Evaluate products in real-world store settings, train associates hands-on, and gather customer and operational insights that inform product discovery and continuous improvement (requires up to 30% travel).
Coordinate pilot timelines, stakeholder communication, risk tracking, and issue resolution to ensure POCs remain on schedule and aligned to objectives.
Assess and communicate store network and infrastructure requirements to ensure successful pilot execution and scalability.
Perform prototype device configuration, updates, maintenance, and technical servicing to ensure systems remain current and production ready.
Design and execute testing protocols to validate device performance, connectivity reliability, user experience, and hardware durability.
Troubleshoot AI-enabled smart glasses and spatial computing hardware and software, delivering structured technical feedback to internal and external engineering teams.
Develop lightweight engineering solutions and workflow adaptations to support in-store deployment of wearable and spatial technologies.
Manage secure handling and transport of devices between lab and store environments to support efficient and accurate testing cycles.
Minimum Qualifications
Bachelor's degree in business administration, computer science, management information systems, or related field or equivalent years of experience in lieu of education requirement, if applicable
5 years of experience in IT or a technology-focused business
5 years of experience supporting a core engineering team
4 years of experience supporting technology initiatives within retail store environments
1 year of experience supporting complex initiatives in product/agile model using JIRA or similar tools
Preferred Skills/Education
4 years of experience influencing portfolio, program, or product teams
Experience working in scaled agile environments
Experience with business process improvement initiatives
Experience supporting and deploying emerging technologies, including spatial computing, digital twin platforms, robotics, and other advanced connected systems
Pay Range: $95,100.00 - $180,700.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our
benefits page
.
Lowe's hourly
 
remote
 
associates cannot reside in Alaska, California or Hawaii. Lowe's salaried
 
remote
 
associates cannot reside in Alaska or Hawaii.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.  
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment
in accordance with
applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information
and products; partnering, supervising, and
regularly working
with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines.
 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Pay Range: $95,100.00 - $180,700.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.