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Remote Reliability Engineer Jobs in Louisville, KY

Telecommunications Engineer II

Louisville, KY · On-site +1

$78K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Engineer office and remote work telecom solutions that support a "work from anywhere" model through ... Ensure high availability, performance, security, and reliability of mission-critical telecom ...

Protection and Control Engineer

Eastwood, KY · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

Connector Product Design Engineer

New Albany, IN · On-site +1

$119K - $143K/yr

Columbia, SC; or remote/hybrid arrangements based on experience and business needs. Design the Next ... reliability, and manufacturability. * Influence product architecture, design standards, and ...

Connector Product Design Engineer

New Albany, IN · On-site +1

$119K - $143K/yr

Columbia, SC; or remote/hybrid arrangements based on experience and business needs. Design the Next ... reliability, and manufacturability. * Influence product architecture, design standards, and ...

Senior Applied AI Engineer

Louisville, KY · On-site +1

$100K - $137K/yr

Monitor and troubleshoot production issues, ensuring reliability and performance of AI-driven ... Bachelor's or Master's degree in Computer Science, Engineering or a related field. * 5 years of ...

Senior Applied AI Engineer

Louisville, KY · On-site +1

$100K - $137K/yr

Monitor and troubleshoot production issues, ensuring reliability and performance of AI-driven ... Bachelor's or Master's degree in Computer Science, Engineering or a related field. * 5 years of ...

Sr GCP Cloud Platform Engineer

Louisville, KY · Remote

$104K - $157K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Reliability & monitoring + on-call: Define critical system health metrics with the team and ... You partner effectively with developers to unblock deployments, using strong troubleshooting ...

Sr GCP Cloud Platform Engineer

Louisville, KY · Remote

$104K - $157K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Reliability & monitoring + on-call: Define critical system health metrics with the team and ... You partner effectively with developers to unblock deployments, using strong troubleshooting ...

Fire System Designer

Louisville, KY · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

... matters and reliability is essential. As a third-generation, family-owned company, we remain ... Uses computer assisted engineering and design software and equipment to perform engineering and ...

Fire System Designer

Louisville, KY · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

... matters and reliability is essential. As a third-generation, family-owned company, we remain ... Uses computer assisted engineering and design software and equipment to perform engineering and ...

Lead, DevSecOps Application Architecture

Louisville, KY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Developer experience focus * Ability to balance security, delivery speed, reliability, and ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Lead, DevSecOps Application Architecture

Louisville, KY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Developer experience focus * Ability to balance security, delivery speed, reliability, and ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Lead, DevSecOps Application Architecture

Louisville, KY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Developer experience focus * Ability to balance security, delivery speed, reliability, and ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Microsoft Dynamics 365 Platform Architect

Louisville, KY · Remote

$115K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure platform scalability, reliability, and long-term maintainability. * Partner with enterprise ... Partner with engineering and data teams to support reporting, analytics, and operational data flows.

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Showing results 1-20

Remote Reliability Engineer information

See Louisville, KY salary details

$58.6K

$113.4K

$135.5K

How much do remote reliability engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote reliability engineer in Louisville, KY is $113,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $123,900.00 per year, depending on experience, location, and employer.

What is a remote reliability engineer?

A Remote Reliability Engineer is a professional who works from a remote location to ensure that systems, applications, or infrastructure are reliable, available, and performing well. Their responsibilities typically include monitoring system health, diagnosing issues, implementing preventative measures, and collaborating with teams to improve system reliability. They often use tools for automation, incident response, and performance monitoring, all while working offsite. This role is critical in minimizing downtime and ensuring a smooth user experience, especially for companies with complex technical environments. Remote Reliability Engineers must have strong problem-solving skills and be proficient in cloud technologies, automation, and incident management.

What are the key skills and qualifications needed to thrive as a remote reliability engineer?

To thrive as a Remote Reliability Engineer, you need a strong background in systems engineering, software development, and infrastructure management, often supported by a degree in computer science or a related field. Proficiency with cloud platforms (such as AWS, Azure, or GCP), monitoring tools (like Prometheus, Grafana), and relevant certifications (e.g., AWS Certified DevOps Engineer) is highly valuable. Excellent problem-solving, communication, and collaboration skills are crucial for working effectively across distributed teams and responding to incidents. These abilities ensure system reliability, quick incident resolution, and seamless remote teamwork, which are vital for maintaining high service uptime and user satisfaction.

How do remote reliability engineers typically collaborate with on-site teams to address urgent technical issues?

Remote Reliability Engineers often utilize a combination of video conferencing, instant messaging, and collaborative monitoring tools to stay closely connected with on-site teams. When urgent technical issues arise, they participate in real-time troubleshooting sessions, analyze system logs remotely, and may guide on-site staff through step-by-step resolution procedures. Building strong communication channels and regular check-ins are essential to ensure swift and effective collaboration, even across different time zones. This structure allows Remote Reliability Engineers to contribute significantly to system uptime while working from a distance.

What is the difference between Remote Reliability Engineer vs Remote Site Reliability Engineer?

AspectRemote Reliability EngineerRemote Site Reliability Engineer
CredentialsTypically requires certifications like AWS Certified Solutions Architect, Linux Foundation certificationsSimilar credentials, often with additional focus on site-specific tools and monitoring
Work EnvironmentPrimarily remote, focusing on cloud infrastructure and system reliabilityRemote with some on-site responsibilities, focusing on infrastructure and operational stability
Industry UsageUsed across tech, cloud providers, SaaS companiesCommon in data centers, cloud providers, and large enterprise IT
Search & Comparison IntentOften compared due to overlapping roles in system reliability and cloud infrastructureCompared for on-site vs remote operational responsibilities

The main difference is that Remote Reliability Engineers focus on cloud and system reliability remotely, while Remote Site Reliability Engineers may have some on-site duties related to infrastructure. Both roles require similar skills and certifications but differ in their work environment and specific responsibilities.

What are the most commonly searched types of Reliability Engineer jobs in Louisville, KY?

The most popular types of Reliability Engineer jobs in Louisville, KY are:

What are popular job titles related to Remote Reliability Engineer jobs in Louisville, KY?

For Remote Reliability Engineer jobs in Louisville, KY, the most frequently searched job titles are:

What job categories do people searching Remote Reliability Engineer jobs in Louisville, KY look for?

The top searched job categories for Remote Reliability Engineer jobs in Louisville, KY are:

What cities near Louisville, KY are hiring for Remote Reliability Engineer jobs?

Cities near Louisville, KY with the most Remote Reliability Engineer job openings:

Infographic showing various Remote Reliability Engineer job openings in Louisville, KY as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $113,352 per year, or $54.5 per hour.

Telecommunications Engineer II

Onco360

Louisville, KY • On-site, Remote

$78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 112 rated pharmacies


Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for a Telecommunications Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in Louisville, Kentucky has an immediate need for a Telecommunications Engineer II.
We offer a competitive salary starting at $78K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
The IT Telecom Engineer II is responsible for the design, implementation, optimization, operation, and maintenance of telecommunications systems hardware, software, and related infrastructure. This individual serves as a senior technical resource within the telecom function and is expected to contribute to the strategic planning, architecture, engineering, and continuous improvement of enterprise telecommunications solutions. This role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems. This role will also evaluate and audit telecommunications networks, systems, and hardware for integrity, resiliency, scalability, and capacity planning.
Major Responsibilities
  • Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center solutions in a Pharmacy or Healthcare call center environment.
  • Lead the design, configuration, and optimization of voice infrastructure, including PBX, VoIP, SIP, call routing, survivability, redundancy, and high availability solutions.
  • Design and implement complex IVR integrations with business systems and advance natural language solutions to improve customer experience and achieve higher contact center containment rates.
  • Provide advanced design, engineering, deployment, and support for call center applications such as ACD, IVR, AES, Taske, CTI, WFM, PBX CDR, monitoring systems, and related telecom applications to optimize call center operations.
  • Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management.
  • Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular messaging, and call center applications.
  • Develop telecom architecture standards, engineering documentation, configuration baselines, and support procedures for enterprise voice and collaboration systems.
  • Provide engineering oversight and implementation of telecom server patching, upgrades, and lifecycle maintenance for systems across all sites.
  • Build, maintain, and support a critical systems 24x7x365 call center environment with a focus on resiliency, performance, and scalability.
  • Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx.
  • Engineer office and remote work telecom solutions that support a “work from anywhere” model through scalable voice, video, and collaboration technologies.
  • Document requirements, design solutions, and build effective IT business continuity and disaster recovery plans, including table-top and real-world scenarios for telecom systems.
  • Develop new system and application implementation plans, technical documentation, custom scripts, and testing procedures to ensure operational reliability and successful deployments.
  • Provide technical leadership and guidance to other IT team members on telecom systems, standards, tools, and best practices.
  • Log and update support incidents using problem management tools, maintain historical records, and related problem documentation. Adhere to and ensure compliance with all change control practices.
  • Interface with vendors, carriers, and maintenance providers to engineer, support, and maintain systems in a manner that limits downtime and optimizes performance.
  • Act as a primary technical resource and escalation point for telecom providers, cloud-solution vendors, and internal stakeholders.
  • Ensure high availability, performance, security, and reliability of mission-critical telecom resources.
  • Develop, maintain, and provide performance, availability, utilization, and capacity reports, along with recommendations for improvements.
  • Participate in long-term telecom roadmap planning, technical evaluation of new technologies, and infrastructure modernization initiatives.
  • Perform other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Education/Learning Experience
  • Required: Bachelor’s degree in information technology, Networking, Engineering, Telecommunications, or a related field or combination of education and equivalent experience.
Work Experience
  • Required: 5+ years of experience supporting and engineering IP telecommunications infrastructure, telecom systems, or hardware within a call center environment. Strong experience with enterprise voice platforms, VoIP systems, SIP, telecom architecture, and telephony applications such as IVR, call recording, call management systems, CTI, and workforce management tools.
  • Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare environments is highly desirable. Experience designing and supporting highly available and multi-site telecom environments is preferred.
Skills/Knowledge
  • Required: Advanced technical knowledge of VoIP strategies including architecture, design, configuration, optimization, and operation. Strong understanding of contact center processes and integrations such as IVR configuration, ERP integrations, workforce management, call recording, and analytics/reporting. Experience designing conferencing and collaboration solutions that support modern Teams-centric and hybrid work environments. Strong analytical, evaluative, troubleshooting, and problem-solving abilities. Demonstrated project development, implementation, and technical leadership skills. Ability to make sound technical decisions and communicate effectively with both technical and non-technical stakeholders. Strong understanding of telecom resiliency, capacity planning, redundancy, and disaster recovery principles.

What Onco360 employees say

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