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Remote Relay Service Jobs in New Jersey (NOW HIRING)

This role can be fully remote or based full-time in our office in Edison, NJ or Albany, NY ... Lead Utility Coordination Meetings focused on relay settings, protection schemes, testing protocols ...

This role can be fully remote or based full-time in our office in Edison, NJ or Albany, NY ... Lead Utility Coordination Meetings focused on relay settings, protection schemes, testing protocols ...

Remote Relay Service information

What is the difference between Remote Relay Service vs Customer Support Specialist?

AspectRemote Relay ServiceCustomer Support Specialist
Required CredentialsBasic technical knowledge, communication skillsCustomer service training, communication skills
Work EnvironmentRemote, often tech-focusedRemote or on-site, service-oriented
Industry UsageTelecommunications, tech supportRetail, tech, service industries

Remote Relay Service and Customer Support Specialist roles both require strong communication skills and often involve remote work. However, Remote Relay Service focuses on facilitating communication for individuals with hearing or speech impairments, while Customer Support Specialists handle general customer inquiries and issues across various industries. Understanding these differences helps job seekers find roles aligned with their skills and interests.

What are popular job titles related to Remote Relay Service jobs in New Jersey?

For Remote Relay Service jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Remote Relay Service jobs in New Jersey look for?

The top searched job categories for Remote Relay Service jobs in New Jersey are:

What cities in New Jersey are hiring for Remote Relay Service jobs?

Cities in New Jersey with the most Remote Relay Service job openings:

Infographic showing various Remote Relay Service job openings in New Jersey as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

iGaming Digital Marketing Customer Service Representative

Resorts World New York

New Brunswick, NJ • On-site, Remote

$52K - $65K/yr

Full-time

Posted 17 days ago


Job description

Key Responsibilities

  • Deliver top-tier customer service across all support channels, maintaining service excellence and meeting defined SLAs.
  • Resolve player complaints and escalate unresolved issues as needed.
  • Assist players with a wide range of needs, including account access, payments, promotions, technical troubleshooting, and all other aspects of the player experience.
  • Assist customers with game-related inquiries, helping them understand the rules, strategies, and features of various online casino games.
  • Monitor and implement anti-fraud measures to protect both the company and its customers.
  • Stay updated on company products, policies, and promotions to provide accurate information.
  • Ensure adherence to security protocols and gaming regulations.
  • Gather and relay player feedback to support continuous improvement.
  • Maintain clear and accurate records of customer interactions.
  • Collaborate with internal teams to enhance overall customer experience

Qualifications

  • 1–2 years of customer support or service experience, preferably in iGaming or a regulated industry.
  • Must currently reside in New Jersey and perform all work duties within the state
  • Strong communication, adaptability, and problem-solving skills.
  • Team player with a positive attitude, willingness to collaborate with colleagues, and a strong commitment to continuous learning and professional growth.
  • Fluency in English, both written and spoken, is required; proficiency in additional languages is considered a strong asset.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Ability to work effectively in a remote environment with reliable internet access and a professional, distraction-free workspace.
  • Detail-oriented with a commitment to maintaining service standards and compliance.
  • Comfortable in a remote model with flexibility for training and team events.
  • Position may involve occasional lifting/moving of items up to 25–50 lbs.

Why Join RW BET New Jersey LLC

  • Opportunity to play a key role in the growth of a rapidly expanding online and mobile gaming platform.
  • Collaborative team culture with exposure to operations, compliance, and player engagement.
  • Remote/Hybrid flexibility with the chance to participate in launches and industry events.
  • Competitive compensation and benefits package.

Salary: $52,500 - $65,000