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Remote Regulatory Writing Jobs in River Rouge, MI

TOWNE MORTGAGE COMPANY

CUSTOMER SERVICE REP. - Remote

Troy, MI · Remote

$16.50 - $22.25/hr

... relevant regulatory and compliance guidelines. * Demonstrate excellent customer service skills ... Possess strong written and verbal communications skills and interact effectively with diverse ...

New

TOWNE MORTGAGE COMPANY

CUSTOMER SERVICE REP. - Remote

Troy, MI · Remote

$16.50 - $22.25/hr

... relevant regulatory and compliance guidelines. * Demonstrate excellent customer service skills ... Possess strong written and verbal communications skills and interact effectively with diverse ...

New

micro1 AI

AI Training Expert - US Tax Law

Dearborn, MI · Remote

$65 - $70/hr

Remote Job Summary: You'll use your tax expertise to help train next-generation AI systems. The ... Read and interpret sales and use tax statutes and regulations across US state jurisdictions, and ...

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Remote Regulatory Writing information

See River Rouge, MI salary details

$17

$37

$58

How much do remote regulatory writing jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote regulatory writing in River Rouge, MI is $37.34, according to ZipRecruiter salary data. Most workers in this role earn between $29.95 and $44.23 per hour, depending on experience, location, and employer.

What is remote regulatory writing?

Remote regulatory writing involves preparing and reviewing documents required for regulatory submissions to agencies like the FDA or EMA, such as clinical study reports, protocols, and investigator brochures. Regulatory writers ensure that all documents comply with industry standards and legal requirements, and they often work for pharmaceutical, biotech, or medical device companies. The 'remote' aspect means that professionals perform these tasks from home or another off-site location, using digital tools to collaborate with teams. This role requires strong scientific knowledge, attention to detail, and excellent written communication skills.

How do remote regulatory writers effectively collaborate with cross-functional teams while working from different locations?

Remote regulatory writers often collaborate with clinical, medical, and regulatory affairs teams spread across various regions. Effective communication is facilitated through regular video conferences, shared document platforms, and project management tools. While time zone differences can be a challenge, clear timelines and well-documented feedback processes help ensure everyone stays aligned. Building strong virtual relationships and being proactive in updates are key to maintaining seamless collaboration and delivering high-quality regulatory documents.

What are the key skills and qualifications needed to thrive as a remote regulatory writer, and why are they important?

To thrive as a Remote Regulatory Writer, you need strong scientific or medical writing expertise, attention to detail, and a background in life sciences or a related field, often supported by advanced degrees. Familiarity with regulatory submission platforms, document management systems, and guidelines such as ICH, FDA, and EMA requirements is essential. Excellent communication, time management, and the ability to work independently are crucial soft skills that set top performers apart. These competencies ensure accurate, compliant, and timely regulatory documentation crucial for product approvals and patient safety.

What is the difference between Remote Regulatory Writing vs Remote Medical Writing?

AspectRemote Regulatory WritingRemote Medical Writing
Required CredentialsLife sciences degree, regulatory affairs certifications (e.g., RAPS), scientific backgroundLife sciences or healthcare degree, medical or scientific background, writing experience
Work EnvironmentPharmaceutical/biotech companies, CROs, regulatory consulting firmsPharmaceutical, biotech, medical communications agencies, healthcare organizations
Industry UsageRegulatory submissions, INDs, NDAs, safety reportsClinical study reports, medical education materials, journal articles
Search & Comparison IntentOften compared for regulatory document creation rolesCompared for medical communication and scientific writing roles

Remote Regulatory Writing focuses on preparing documents for regulatory submissions and compliance, requiring regulatory knowledge and certifications. Remote Medical Writing involves creating scientific and medical content for various audiences, emphasizing medical knowledge and writing skills. While both roles involve scientific writing, their primary focus and industry applications differ.

What cities near River Rouge, MI are hiring for Remote Regulatory Writing jobs?

Cities near River Rouge, MI with the most Remote Regulatory Writing job openings:

Remote Regulatory Writing jobs near you

CUSTOMER SERVICE REP. - Remote

TOWNE MORTGAGE COMPANY

Troy, MI • Remote

$16.50 - $22.25/hr

Full-time

Posted 3 days ago

New

Job description

Towne Mortgage Family of Companies has more than 40 years of experience in the mortgage industry as a multi-channel, national mortgage lender. We have an opening on our Customer Service team, and we are looking for the right person to join our award-winning company.

When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! Our culture encourages you to show up for the job and stay for your career!

Position Overview:

The Customer Service Representative receives and processes telephone calls and service requests from customers regarding mortgage and escrow accounts. Is responsible for appropriately resolving customer inquiries regarding mortgage loan servicing, escrow accounts, billing, and payment processing. Escalates more complex problems to leadership for review and resolution. Promotes Towne Mortgage customer service standards by demonstrating an understanding of the mortgage process and account information, researching and reviewing sources to ensure accuracy, and responding to customer inquiries.


The schedule for this position is 9 a.m. - 6 p.m. or 10 a.m. to 7 p.m. EST. Possible rotating Saturdays. This position is remote.

Duties & Responsibilities Overview:

  • Respond to a wide range of customer inquiries in accordance with Towne Mortgage quality, compliance, and service standards.
  • Utilize various mortgage and accounting systems to accurately research, review, and document various customer account information.
  • Maintain demonstrated working knowledge of all elements of the mortgage lifecycle and relevant regulatory and compliance guidelines.
  • Demonstrate excellent customer service skills consistently, including active listening and the ability to explain complex concepts over the phone, via email, and in person.
  • De-escalate dissatisfied customers appropriately, implement appropriate service recovery strategies, and escalate to leadership as necessary.
  • Possess strong written and verbal communications skills and interact effectively with diverse customer and team member groups, and with all levels of the organization.
  • Employ excellent analytical, problem-solving, critical-thinking, and judgment skills to ensure the accuracy and completeness of information provided to customers and documented across various systems.
  • Organize, prioritize, and process a high volume of work accurately and efficiently.
  • Proficient in common mortgage industry business support tools and financial services technology (i.e., Microsoft Office, Outlook, Fiserv, Encompass, etc.)

Requirements Overview:

  • Three years’ broad mortgage servicing experience; escrow experience a must!
  • Demonstrated knowledge of the end-to-end mortgage process
  • One year of experience in a high-volume call center environment
  • Demonstrated proficiency in common mortgage industry business support tools and financial services technology
  • Working knowledge of and demonstration of “best-in-class” customer service practices and principles
  • Excellent verbal and written communication skills.
  • Strong customer relations disposition and interpersonal skills.

Towne Mortgage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, disability, national origin, veteran status, or genetic information, as well as any other State or local employment protections. Towne Mortgage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.