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The Media Operations team is focused on hands-on-keyboard activation of digital channels - inclusive of tagging, trafficking, buying, & more - and how & where to use the right digital platforms, and use them well, to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization, and reporting efforts.

In this role, you can expect to support both existing and new relationships with partners in an end-to-end fashion. As a strategic partner, this role will help advise and lead clients and peers on industry trends and ways to harness different technology solutions to drive long-term value. Successful team members in this role will demonstrate strategic thinking, project management and client management skills that go beyond basic platform knowledge, and help solve real business challenges.

Note: This is considered a remote/hybrid role, and you can expect to work with clients and other team members located across the US and/or internationally.

Responsibilities:

• Utilize your project management experience and technical media skills to oversee quality campaign delivery from client teams and own client communications and relationships. You'll be a key part of leading team projects and the management of our end-to-end engagements and relationships with clients themselves.
• Architect media strategy and lead campaign planning, builds, and ongoing management of our clients' media efforts
• Build trust and rapport with clients and own client communications and updates, review requests and questions, and troubleshoot issues on platforms and media execution
• Work effectively with team members to complete day-to-day tasks for both clients and internal efforts
• Collaborate with peers to share and receive learnings, from both internal and external sources
• Execute on media platforms across the following (but not limited to)..
  • Programmatic DSPs: DV360, TTD, Amazon DSP, etc.
  • Ad Servers: Campaign Manager
  • Social Buying Platforms: Meta, LinkedIn, X, TikTok, Snapchat, Reddit
  • Search Engines & Search Management Platforms: Google Ads, Microsoft Ads, SA360
• Utilize internal tools and processes for day-to-day work and task completion, e.g. Slack, GSuite, Salesforce, Workday, etc.
• Mentor and develop team members and contribute subject matter expertise to Media trainings and initiatives
• Maintain understanding of the ad industry landscape, Media.Monks Media Activation services, and identify opportunities to grow business with clients

We're looking for well-rounded team members who can demonstrate not only technical proficiency, but also drive successful project executions within a constantly changing team environment and positively influence the experience of internal personnel and external stakeholders.

• Expert level proficiency in a minimum of two platforms and basic understanding of one other relevant platform, and conceptual understanding of the Media landscape and how platforms fit into the ecosystem
  • Programmatic DSPs: DV360, TTD, Amazon DSP, etc.
  • Ad Servers: Campaign Manager
  • Social Buying Platforms: Meta, LinkedIn, X, TikTok, Snapchat, Reddit
  • Search Engines & Search Management Platforms: Google Ads, Microsoft Ads, SA360

• Ability to outline, plan, and manage projects, inclusive of identifying relevant task owners, defining key performance indicators, and ensuring timely and effective delivery/results
• Ability to identify and act on explicitly stated as well as implicit problems, roadblocks, and next steps
• Ability to work with and contextualize data in service of clients' business goals, including identification of necessary and/or helpful inputs, accurate and consistent manipulation of data sets, and analysis against data to identify relevant trends, outliers, and/or important outputs
• Demonstrated ability to work with data in standard tool such as Excel and/or Google Sheets
• Ability to prioritize tasks & schedules and identify conflicting timelines or concurrent needs and help team members prioritize their tasks
• Ability to run effective internal and/or external meetings, inclusive of agenda-building, material preparation, note taking, and identification of action items and effective delegation of tasks to junior team members
• Strong written and verbal communication skills with working with both internal and external stakeholders
• Strong organizational skills to manage one-off tasks and larger or longer initiatives, and to manage your own work in conjunction with team needs and priorities
• Strong self and social awareness skills, demonstrating an ability to moderate your own personal state and stress and recognize how to best work with clients, teams, and individual peers
• Ability to assess and address team member developmental needs 
• 4 years or more in a relevant Media role or environment

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.