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Remote Receptionist Assistant Jobs in Connecticut

Administrative Assistant

Hartford, CT · On-site +1

$67K - $86K/yr

The State of Connecticut, Department of Administrative Services (DAS), Procurement Unit has an exciting opportunity for you to join us as an Administrative Assistant . WHAT WE OFFER * Visit our new ...

Remote Receptionist Assistant information

What is a remote receptionist assistant?

A Remote Receptionist Assistant is a professional who handles typical front desk and administrative duties for a business or organization while working from a remote location. Their responsibilities often include answering calls, scheduling appointments, managing emails, and providing customer service through digital channels. By working remotely, they help businesses maintain efficient communication and organization without needing to be physically present in the office. This role often relies on strong communication skills and proficiency with various office software and virtual communication tools.

What does a remote receptionist assistant do?

Remote Receptionist Assistants typically juggle multiple phone lines, emails, and scheduling requests while working from home or another remote location. Success in this role often depends on strong organizational skills, effective use of digital tools, and clear communication with both clients and team members. Many companies utilize cloud-based software for call routing, appointment management, and team collaboration, which helps streamline tasks and prevent overlaps. Regular check-ins with supervisors and clear protocols for handling urgent matters are also key to maintaining smooth operations and excellent service.

What are the key skills and qualifications needed to thrive as a remote receptionist assistant?

To thrive as a Remote Receptionist Assistant, strong organizational skills, attention to detail, and proficiency in managing calls and scheduling are essential, often supported by a high school diploma or equivalent. Familiarity with virtual phone systems, calendar management software, and customer relationship management (CRM) tools is typically required. Excellent verbal communication, multitasking, and a friendly, professional demeanor help create positive client interactions remotely. These skills and qualities ensure smooth operations, high client satisfaction, and effective remote support for businesses.

What is the difference between Remote Receptionist Assistant vs Virtual Administrative Assistant?

FeatureRemote Receptionist AssistantVirtual Administrative Assistant
CredentialsBasic office skills, communication skillsOffice management, organizational skills
Work EnvironmentHome office, client sitesHome office, multiple clients
Employer & Industry UsageSmall businesses, healthcare, legalCorporate, startups, nonprofits
Common Search IntentCustomer calls, appointment schedulingData entry, email management

Remote Receptionist Assistants primarily handle front-desk tasks like answering calls and scheduling, while Virtual Administrative Assistants perform broader administrative duties. Both roles work remotely and require strong communication skills, but their focus and responsibilities differ based on client needs.

What are the most commonly searched types of Remote Receptionist jobs in Connecticut?

The most popular types of Remote Receptionist jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Receptionist Assistant jobs?

Cities in Connecticut with the most Remote Receptionist Assistant job openings:

    Administrative Assistant

    State of Connecticut

    Hartford, CT • On-site, Remote

    $67K - $86K/yr

    Full-time

    This job post has expired 1 day ago. Applications are no longer accepted.


    Job description

    Introduction
    Are you a dedicated and hardworking professional equipped with a variety of people, analytical, and technical skills? Is communication one of your strengths?
    If you enjoy helping others and are a stickler for details, this opportunity could be a great fit!
    The State of Connecticut, Department of Administrative Services (DAS), Procurement Unit has an exciting opportunity for you to join us as an Administrative Assistant.
    WHAT WE OFFER
    • Visit our newState Employee Benefits Overview page!
    • Professional growth and development opportunities
    • A healthy work/life balance to all employees

    POSITION HIGHLIGHTS
    • Full time, 40 hours per week
    • Monday through Friday schedule
    • First shift hours
    • Hybrid schedule- combination of in office and telework in accordance with the Telework Policy.
    • Central Office located at 450 Columbus Blvd in Hartford, CT, with modern amenities and easy access to all major highways

    THE ROLE
    The Procurement team works with customers and team members to understand their needs and expectations. We promote learning, creativity, and improvement to meet those needs and adapt to an ever-changing environment. We value respect, integrity, excellence, diversity, and inclusion, and seek team members who share those values.
    ABOUT US
    DAS is a state agency whose mission is to provide efficient and effective administrative services to state agencies, departments and other governmental entities. DAS leads procurement, information technology, human resources, and other administrative functions. We deliver value-added procurement programs and services by creating efficiencies introducing smart technologies, and providing collaboration and strategic leadership while acting with integrity. If this mission assigns with your characteristics and career goals this could be role you've been searching for! We love to continuously improve customer service and business processes, fostering, and sustaining a strong work environment, strong staff performance, and accountability while strategically aligning our resources.
    Watch the video below to see what it's like to be a State of CT employee!
    Selection Plan
    Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.
    BEFORE YOU APPLY:
    • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
    • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date on the job posting.
    • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
    • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
    • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
    • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
    • Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.

    AFTER YOU APPLY:
    • Some email providers may experience delays or issues delivering messages. To avoid missing important updates-such as referral questionnaires or interview scheduling links-please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."
    • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
    • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
    • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
    • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
    • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
    • This employer may participate in E-Verify and will provide the federal government with your form I-9 information to confirm work authorization.

    QUESTIONS? WE'RE HERE TO HELP:
    Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jasmyn Raymond at Jasmyn.Raymond@ct.gov.
    Join the State of Connecticut and take your next career step with confidence!
    PURPOSE OF JOB CLASS (NATURE OF WORK)
    In a state agency this class is accountable for independently performing the most complex tasks in providing both office administration and secretarial support for a major program.
    EXAMPLES OF DUTIES
    Performs the most complex office administrative duties as described in the following areas:
    • TYPING:
      • Using computers, tablets, and other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc.;
      • Proofreads for content;
      • Edits using knowledge of grammar, punctuation and spelling.
    • FILING:
      • Designs office filing systems;
      • Organizes and maintains files (including confidential files);
      • Maintains, updates and reviews references materials and manuals.
    • CORRESPONDENCE:
      • Composes complex letters and/or memoranda, etc. (e.g., explaining department practices and/or policies) for own or manager's signature.
    • REPORT WRITING:
      • Researches and assembles information from a variety of sources and prepares statistical and/or narrative reports;
      • Analyzes information and may make recommendations.
    • INTERPERSONAL:
      • Acts for manager by interpreting established policies and procedures, etc.;
      • Troubleshoots by relieving manager of as much administrative detail as possible;
      • Acts for and regularly makes decisions in manager's absence (within prescribed limits of authority).
    • PROCESSING:
      • Screens letters, memos, reports and other materials to determine action required;
      • May make recommendations to supervisor.
    • SECRETARY:
      • Arranges and coordinates meetings (including space and equipment);
      • Researches, assembles and coordinates meeting materials (e.g., charts, graphs, reports);
      • Writes minutes of meetings, lectures, conferences, etc. from rough draft;
      • Takes notes and/or meeting minutes;
      • Prepares expense accounts;
      • Makes travel arrangements.
    • OFFICE MANAGEMENT:
      • Authorizes purchases and payments (within prescribed limits of authority);
      • Develops input and prepares documentation for office and/or department budget;
      • Coordinates budget control and monitoring;
      • Develops office and/or department procedural manuals;
      • Assists in interviewing and hiring office support staff;
      • Trains office support staff;
      • May supervise office support staff.
    • Performs related duties as required.

    KNOWLEDGE, SKILL AND ABILITY
    • Considerable knowledge of
      • office administration and management;
      • department and/or unit policies and procedures;
      • proper grammar, punctuation and spelling;
      • business communications;
    • Knowledge of business math;
    • Considerable
      • interpersonal skills;
      • oral and written communication skills;
    • Ability to
      • operate office equipment which includes computers, tablets, and other electronic equipment;
      • operate office suite software;
      • take notes (shorthand, speedwriting or other method acceptable to manager).

    MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
    Four (4) years of experience above the routine clerk level in office support or secretarial work.
    MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
    One (1) year of the General Experience must have been as a Secretary 2 or its equivalent.
    MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
    College training in the secretarial sciences may be substituted for the General Experience on the basis of 15 semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
    PREFERRED QUALIFICATIONS
    • Experience proofreading documents to ensure accuracy.
    • Experience managing projects with competing deadlines prioritizing workflow.
    • Experience providing support services to all levels of the organization and external stakeholders.
    • Experience with Microsoft Office Suite, including Teams.

    Conclusion
    AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
    The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.