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Remote Rakuten Jobs in Montvale, NJ (NOW HIRING)

Thanks

Senior Accountant

New York, NY · Remote

$81K - $101K/yr

Impact, Rakuten). Ensure revenue is accurate, traceable, and complete. Run clean, reliable ... Remote-first, with a high degree of trust and ownership Benefits Why Thanks? What makes this role ...

Thanks

Senior Accountant

New York, NY · Remote

$75K - $95K/yr

Impact, Rakuten). Ensure revenue is accurate, traceable, and complete. Run clean, reliable ... Remote-first, with a high degree of trust and ownership Benefits Why Thanks? What makes this role ...

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Remote Rakuten information

What is the difference between Remote Rakuten vs Remote Customer Service Representative?

AspectRemote RakutenRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote, flexible hours, tech-enabledRemote, flexible hours, tech-enabled
Industry UsageE-commerce, retail, technologyVarious industries including retail, telecom, finance
Common Search IntentJobs at Rakuten, remote customer support at RakutenCustomer service jobs, remote support roles

Remote Rakuten roles typically focus on e-commerce and retail support within Rakuten's ecosystem, requiring familiarity with their platform. Remote Customer Service Representatives work across multiple industries, providing support for various companies. Both roles are remote, customer-focused, and require similar skills, but the specific industry and platform knowledge differ.

What are Remote Rakuten jobs?

Remote Rakuten jobs refer to employment opportunities with Rakuten, a global e-commerce and internet services company, that allow employees to work from home or outside of traditional office settings. These roles can include positions in customer support, software development, marketing, data analysis, and more. Remote jobs at Rakuten offer flexibility and may be available to candidates in various locations, depending on the specific job requirements. Employees typically collaborate with teams using digital communication tools and are able to contribute to Rakuten’s global operations without being physically present in a Rakuten office.

Does Rakuten offer remote work?

Remote Rakuten positions are available in various roles, with many offering the option to work remotely or in a hybrid environment. The availability of remote work depends on the specific job, department, and company policies, which may include required tools like collaboration software and flexible schedules.

How do remote Rakuten employees typically collaborate with their teams across different time zones?

Remote Rakuten employees often work with colleagues from various global locations, which requires strong communication and time management skills. Teams commonly use collaboration tools like Slack, Zoom, and project management platforms to stay connected and coordinate tasks. Regular virtual meetings are scheduled with consideration for overlapping working hours, and clear documentation is emphasized to keep everyone aligned. Flexibility and proactive communication are key to ensuring smooth teamwork despite time zone differences.

Is Rakuten legit to work for?

Rakuten is a reputable global company that offers remote job opportunities, including roles in technology, customer service, and marketing. Many employees report positive experiences, and the company is known for its legitimate business operations and compliance with employment standards.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Specialist at Rakuten, and why are they important?

To thrive as a Remote Customer Support Specialist at Rakuten, you need strong customer service skills, problem-solving abilities, and proficiency in written and verbal communication, often supported by prior experience in support roles. Familiarity with CRM systems, helpdesk software, and online communication tools is typically required. Excellent interpersonal skills, patience, and adaptability help you stand out in handling diverse customer inquiries remotely. These skills and qualities are crucial for delivering high-quality service and maintaining Rakuten's reputation in a virtual work environment.

What is the salary range at Rakuten?

The salary range for remote positions at Rakuten varies depending on the role, experience, and location, but generally falls between $50,000 and $120,000 annually. Entry-level roles tend to start around $50,000, while more experienced positions can exceed $100,000, often complemented by benefits and performance bonuses.

How can I earn money from Rakuten?

Remote Rakuten employees can earn money through their salary and performance-based incentives, depending on their role and responsibilities. Some positions may also offer bonuses or commissions, and employees typically need relevant skills and experience to qualify. Earning potential varies by job type and individual performance.
What cities near Montvale, NJ are hiring for Remote Rakuten jobs? Cities near Montvale, NJ with the most Remote Rakuten job openings:
Remote Rakuten jobs near you

Senior Accountant

Thanks

New York, NY • Remote

$81K - $101K/yr

Full-time

Posted 19 days ago

Job description

Own the financial engine behind our two-sided ads marketplace.

At Thanks, we're building a customer-first monetization platform that delivers growth without compromise - for advertisers, publishers, and consumers. We power growth for the world's leading brands, delivering tens of millions of high-value "thanks" moments every month.

We're hiring a Senior Accountant to own the day-to-day financial operations of the business, with a particular focus on revenue, billing, and financial accuracy.

This is a foundational role. You'll manage how money moves through a complex, two-sided marketplace - across advertisers, affiliate platforms, and partners - ensuring everything is accurate, reconciled, and on time.

You'll work closely with our Fractional CFO, but operate independently day-to-day. You'll bring structure, reliability, and clarity to a critical part of the business.

What you'll do

Own revenue, billing, and reconciliation: Manage end-to-end billing across advertisers and partners - including invoicing, payouts, and reconciliation across affiliate platforms (e.g. Impact, Rakuten). Ensure revenue is accurate, traceable, and complete.

Run clean, reliable financial operations: Own accounts payable and expense management. Ensure invoices are captured, approved, and paid on time. Build simple, effective processes that provide visibility and eliminate errors.

Support month-end close and reporting: Maintain clean, current books and support the monthly close. Partner with the Fractional CFO to deliver clear, reliable reporting and investor-ready outputs.

Own US payroll and compliance hygiene: Manage payroll via Rippling and ensure core US tax and compliance obligations are handled correctly. Keep processes clean, documented, and under control.

Improve systems and reduce manual work: Identify and implement improvements across the finance stack. Reduce manual inputs, streamline workflows, and build processes that scale.

Operate as a problem-solver: Work through ambiguity, resolve discrepancies, and keep things moving without waiting for perfect inputs.

Requirements

What we're looking for

  • 3-6 years' experience in accounting or finance, with strong foundational training
  • Degree-qualified in accounting, finance, or similar
  • Experience handling revenue, billing, invoicing, or reconciliation
  • Experience operating in fast-moving, ambiguous or unstructured environments (startup, scaleup, or consulting)
  • Comfortable working with multi-party or performance-based revenue flows (e.g. marketplaces, affiliate, adtech, fintech)
  • Strong grasp of core accounting processes (AP, AR, month-end close)
  • Comfortable owning processes end-to-end and being accountable for outcomes
  • High attention to detail with a focus on accuracy and completeness
  • Ability to identify issues, work through ambiguity, and resolve discrepancies independently
  • Track record of improving processes and reducing manual work
  • Experience with accounting tools such as Xero, QuickBooks, or similar
  • Clear and direct communicator

Nice to have

  • Experience with affiliate platforms (e.g. Impact, Rakuten, CJ, Partnerize)
  • Exposure to multi-entity or multi-currency environments
  • Background in adtech, marketplaces, or performance-based revenue models
  • Experience in an early-stage startup environment

Location & working style

  • Strong preference for US West Coast-based candidates to enable effective collaboration across time zones
  • Open to other US locations for exceptional candidates
  • Remote-first, with a high degree of trust and ownership

Benefits

Why Thanks?

What makes this role different:

Own a critical part of the business: Revenue, billing, and cash flow are core to how we operate. You'll own how this works day-to-day.

Operate with autonomy and support: Work independently day-to-day, with guidance from an experienced Fractional CFO.

Foundational role with real impact: You're building a system that scales.

High standards, low ego: We operate with urgency, clarity, and empathy.

Competitive package: Competitive salary plus ESOP, with scope to grow your role as the company grows.

Built for flexibility: Remote-first US team with clear expectations and high trust.

We're building something deliberately - not copying what already exists. If you're someone who takes ownership, solves problems, and cares about getting the details right, we'd love to hear from you.

Let's build something extraordinary together.

Apply