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Remote Rakuten Jobs in Lawrence, MA (NOW HIRING)

829 Studios

Affiliate Strategist

Boston, MA · Remote

... Rakuten, CJ). * Excellent organizational and project management skills, with the ability to manage multiple client programs and deadlines simultaneously. Benefits and Perks We Provide * Remote ...

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Remote Rakuten information

What is a remote Rakuten job?

Remote Rakuten jobs refer to employment opportunities with Rakuten, a global e-commerce and internet services company, that allow employees to work from home or outside of traditional office settings. These roles can include positions in customer support, software development, marketing, data analysis, and more. Remote jobs at Rakuten offer flexibility and may be available to candidates in various locations, depending on the specific job requirements. Employees typically collaborate with teams using digital communication tools and are able to contribute to Rakuten’s global operations without being physically present in a Rakuten office.

What skills and qualifications are needed to thrive as a remote Rakuten employee?

To thrive as a Remote Customer Support Specialist at Rakuten, you need strong customer service skills, problem-solving abilities, and proficiency in written and verbal communication, often supported by prior experience in support roles. Familiarity with CRM systems, helpdesk software, and online communication tools is typically required. Excellent interpersonal skills, patience, and adaptability help you stand out in handling diverse customer inquiries remotely. These skills and qualities are crucial for delivering high-quality service and maintaining Rakuten's reputation in a virtual work environment.

How do remote Rakuten employees typically collaborate with their teams across different time zones?

Remote Rakuten employees often work with colleagues from various global locations, which requires strong communication and time management skills. Teams commonly use collaboration tools like Slack, Zoom, and project management platforms to stay connected and coordinate tasks. Regular virtual meetings are scheduled with consideration for overlapping working hours, and clear documentation is emphasized to keep everyone aligned. Flexibility and proactive communication are key to ensuring smooth teamwork despite time zone differences.

What is the difference between Remote Rakuten vs Remote Customer Service Representative?

AspectRemote RakutenRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote, flexible hours, tech-enabledRemote, flexible hours, tech-enabled
Industry UsageE-commerce, retail, technologyVarious industries including retail, telecom, finance
Common Search IntentJobs at Rakuten, remote customer support at RakutenCustomer service jobs, remote support roles

Remote Rakuten roles typically focus on e-commerce and retail support within Rakuten's ecosystem, requiring familiarity with their platform. Remote Customer Service Representatives work across multiple industries, providing support for various companies. Both roles are remote, customer-focused, and require similar skills, but the specific industry and platform knowledge differ.

Does Remote Rakuten offer remote work?

Remote Rakuten positions typically offer remote work options, allowing employees to work from home or other locations outside the company's physical offices. These roles often require familiarity with online tools and communication platforms to collaborate effectively remotely.

What job categories do people searching Remote Rakuten jobs in Lawrence, MA look for?

The top searched job categories for Remote Rakuten jobs in Lawrence, MA are:

What cities near Lawrence, MA are hiring for Remote Rakuten jobs?

Cities near Lawrence, MA with the most Remote Rakuten job openings:

Remote Rakuten jobs near you

Affiliate Strategist

829 Studios

Boston, MA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

829 Studios is seeking a data-driven and experienced Affiliate Strategist to join our growing team. This is a mid-senior level role that is instrumental in developing, executing, and optimizing affiliate marketing strategies for a diverse portfolio of clients.

We're looking for a strategic, hands-on expert with a proven record of growing affiliate programs and boosting revenue. You are equally comfortable with the relationship-building aspect of partner management as you are with the analytical side of optimizing a program for peak performance.
You will be responsible for cultivating strong relationships with affiliates and partners, analyzing performance data, and identifying opportunities for growth and optimization. This role requires confidence in owning client relationships, leading presentations, working in affiliate platforms and delivering results.

What You'll Do

  • Affiliate Strategy & Management: Develop and implement comprehensive affiliate marketing strategies that align with client business goals for revenue growth and customer acquisition.

  • Program Ownership: Manage the full lifecycle of affiliate programs, including partner recruitment, onboarding, relationship management, and ongoing optimization. This involves day-to-day oversight and strategic direction.

  • Performance Analysis: Analyze affiliate performance data and key metrics to identify trends, conduct forecasting, report on program health, and make data-backed recommendations to improve ROI.

  • Client Communication: Serve as the primary affiliate point of contact for clients, confidently leading discussions, building strategy, and conducting presentations on program performance and future initiatives.

  • Audits & Growth: Audit existing or prospective clients' affiliate programs to identify growth opportunities, troubleshoot issues, and provide strategic recommendations for improvement.

  • Platform Expertise: Maintain a deep understanding of affiliate networks and platforms including Impact, Rakuten, CJ, Pepperjam/Ascend, and AWIN to ensure best-in-class program management.

What You'll Bring

  • 5+ years of dedicated affiliate marketing experience, preferably within an agency environment.

  • Demonstrated success in implementing and managing performance-based affiliate programs that drive measurable revenue.

  • Exceptional communication skills, both written and verbal, with proven ability to influence C-suite clients and executives with data-driven strategy.

  • Strong analytical and critical-thinking skills,

  • Expertise with major affiliate marketing platforms (e.g., Impact, Rakuten, CJ).

  • Excellent organizational and project management skills, with the ability to manage multiple client programs and deadlines simultaneously.

Benefits and Perks We Provide

  • Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA.

  • Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.

  • 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.

  • Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.

  • Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.

  • Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program.

  • Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.

  • Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events.

What We Believe

At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.

Who We Are

829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work.

 

Salary Range: $80,000-$90,000
We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

Compensation Range: $80K - $90K