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Remote Quality Assurance Operations Manager Jobs in Texas

Selerix

Senior Quality Assurance Analyst

Plano, TX · On-site +1

Director, Operational Excellence Location: Any location, remote -- Plano, TX - Columbia, SC ... Findings from this role reach delivery managers, Operational Excellence leadership, and, where ...

New

Selerix

Senior Quality Assurance Analyst

Plano, TX · Remote

Director, Operational Excellence Location: Any location, remote -- Plano, TX - Columbia, SC ... Findings from this role reach delivery managers, Operational Excellence leadership, and, where ...

New

Life Signs

Quality Assurance Manager

Roanoke, TX · Remote

$56 - $62/hr

This full-time, remote position offers an exciting opportunity to ensure the highest standards of ... care and operational efficiency. Your expertise will be essential in identifying areas for ...

Corvel

Claims Quality Assurance

Dallas, TX · Remote

This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Model ethical behavior and ... Support the Claims Quality Assurance Program and the EC Operations Team in developing and ...

Harris

$19/hr

Communicates frequently with the Identity Manager. * Monitors remote team quality results ... Updates to project QA Teams, as needed. * Assists in assigning tasks in IDM. * Tracks assignments ...

Harris

$19/hr

Communicates frequently with the Identity Manager. * Monitors remote team quality results ... Updates to project QA Teams, as needed. * Assists in assigning tasks in IDM. * Tracks assignments ...

TTEC

Temp Quality Assurance Specialist

Austin, TX · Remote

$20 - $22/hr

... Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing ... Flexibility to perform job duties on-site, off-site, or remote, as business needs dictate What You ...

SkyGrid

Senior Quality Assurance Engineer

Austin, TX · On-site +1

SkyGrid also acts as a key operational nexus for advanced air mobility, integrating and managing ... remote role. Performance Objectives: * Develop QMS streamlining with SMS and SecMS within the first ...

SkyGrid

Senior Quality Assurance Engineer

Austin, TX · On-site +1

SkyGrid also acts as a key operational nexus for advanced air mobility, integrating and managing ... remote role. Performance Objectives: * Develop QMS streamlining with SMS and SecMS within the first ...

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Remote Quality Assurance Operations Manager information

What is the difference between Remote Quality Assurance Operations Manager vs Remote Quality Assurance Specialist?

AspectRemote Quality Assurance Operations ManagerRemote Quality Assurance Specialist
CredentialsTypically requires a bachelor’s degree in quality assurance, engineering, or related field; certifications like CQE are commonUsually holds a similar degree; certifications like CQE or ASQ certifications are beneficial
Work EnvironmentOversees QA teams, manages processes, and ensures compliance across projects remotelyPerforms testing, audits, and reviews primarily in a remote setting, often focused on specific products or processes
Employer & Industry UsageUsed in manufacturing, software, and tech industries for managerial rolesCommon in software, manufacturing, and healthcare sectors for technical QA roles

The main difference is that the Remote Quality Assurance Operations Manager oversees QA teams and processes at a strategic level, while the Remote Quality Assurance Specialist focuses on executing testing and quality checks. Both roles require relevant certifications and work in similar industries, but the manager has broader responsibilities and leadership duties.

What are popular job titles related to Remote Quality Assurance Operations Manager jobs in Texas? For Remote Quality Assurance Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Quality Assurance Operations Manager jobs in Texas look for? The top searched job categories for Remote Quality Assurance Operations Manager jobs in Texas are:
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Remote Quality Assurance Operations Manager jobs near you

Senior Quality Assurance Analyst

Selerix

Plano, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Job Title: Senior Quality Assurance Analyst
Department: Client Success
Reports To: Director, Operational Excellence
Location: Any location, remote -- Plano, TX - Columbia, SC - Indianapolis, IN - New Orleans, LA
Job Summary
The Senior Quality Assurance Analyst designs and executes quality audits that go beyond catching individual errors, identifying the systemic patterns that prevent Selerix from consistently delivering an excellent client experience. This role conducts complex quality audits across multiple Client Success delivery families, designs audit approaches for new scope areas, and contributes to the QA function's methodology and standards.
This is a recognized quality expert role within the organization. Delivery family leaders engage this role proactively, consulting on what good looks like rather than simply being informed when a standard isn't being met. The Senior QA Analyst has visibility across the full Client Success delivery landscape, allowing them to connect findings in one family to root causes that live upstream, in process design, onboarding, tooling, or the handshake between functions. Findings from this role reach delivery managers, Operational Excellence leadership, and, where patterns are significant, operational VPs.
Key Responsibilities
  • Design audit approaches for new work types or delivery families coming into scope, defining what good looks like and piloting methodology before broader application.
  • Execute complex audits across multiple delivery families with full independence, handling ambiguous quality scenarios with sound judgment.
  • Conduct audits of high-risk or escalated client interactions and delivery outputs where findings may reach Operational Excellence leadership or operational VPs.
  • Analyze audit findings across delivery families over time to identify systemic quality patterns that cannot be addressed within a single team or function.
  • Produce trend analysis reports for the Director, Operational Excellence, connecting quality trends to business outcomes such as client escalations, retention, and onboarding quality.
  • Distinguish quality issues that require a delivery family intervention from those that require a cross-functional process change or a platform or tooling fix.
  • Partner with Training and Enablement on the full identify-enable-measure cycle, from findings to learning design to impact measurement.
  • Produce improvement recommendations for delivery family process gaps and track adoption and measurable impact.
  • Engage delivery family leaders proactively on quality trends, positioning QA as a resource for continuous improvement.
  • Contribute to the development and maintenance of the QA function's audit methodology, identifying gaps and proposing updates.
  • Provide calibration input on complex or ambiguous quality scenarios to help ensure consistent finding quality across the QA team.
Qualifications
  • 4+ years of experience in quality assurance, operations, client services, or analytical roles within a benefits administration, HR technology, or similar regulated services environment.
  • Demonstrated experience designing audit approaches or quality frameworks, not just executing defined checklists.
  • Experience working across multiple functions or business units.
  • Deep knowledge of benefits administration across multiple delivery domains, including enrollment, eligibility, carrier integration, ACA compliance, and COBRA.
  • Structured root cause analysis capability, with the ability to distinguish process, knowledge, tooling, and performance root causes.
  • Written and verbal communication skills sufficient to present findings to operational leaders and deliver constructive feedback to delivery team managers.
  • Bachelor's degree or equivalent experience.
  • Experience with continuous improvement frameworks such as Lean or Six Sigma preferred.
  • Familiarity with BenSelect or similar benefits administration platforms preferred.

Must be eligible for US employment
We offer the following benefits:
  • Medical, Dental and Vision insurance
  • 4 weeks paid time off (PTO)
  • 9 paid holidays
  • Tuition Reimbursement
  • 401K (with match)
  • Basic Life
  • Long-Term Disability

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