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Remote Pt Jobs in Utah (NOW HIRING)

ECP

Customer Support Representative (Remote)

Salt Lake City, UT · Remote

$16.50 - $21/hr

A remote work environment that is compliant with cybersecurity and other company workplace policies ... The regular work hours will be 9:30 am CT (7:30 am PT, 8:30 am MT, 10:30 am ET) to 6:00 pm CT (4:00 ...

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All JobsPt JobsRemote Pt JobsRemote Pt Jobs in Utah

Remote Pt information

See Utah salary details

$962

$1.7K

$2.3K

How much do remote pt jobs pay per week?

As of Aug 26, 2026, the average weekly pay for remote pt in Utah is $1,692.85, according to ZipRecruiter salary data. Most workers in this role earn between $1,453.85 and $1,882.69 per week, depending on experience, location, and employer.

What is a remote PT?

Remote PTs, or Remote Physical Therapists, are licensed professionals who provide physical therapy services to patients through virtual platforms rather than in-person visits. They assess, diagnose, and develop treatment plans for patients using video calls, phone consultations, and digital tools. This approach allows patients to access expert care from the comfort of their homes, making therapy more convenient and accessible, especially for those with mobility challenges or in remote areas. Remote PTs still follow the same ethical and professional guidelines as traditional physical therapists and work to ensure effective and safe rehabilitation.

What are the key skills and qualifications needed to thrive as a remote PT?

To thrive as a remote patient, you need the ability to follow medical instructions, basic health literacy, and access to necessary technology, typically supported by patient education or telehealth onboarding. Familiarity with telemedicine platforms, health monitoring devices, and secure communication systems is often required. Strong communication, self-motivation, and reliability help ensure effective participation in remote care. These skills and qualities are important to ensure patient safety, accurate health reporting, and successful collaboration with healthcare providers in a virtual environment.

What are some common challenges faced by remote physical therapists and how can they be addressed?

Remote physical therapists often encounter challenges such as limited ability to provide hands-on guidance, technological barriers for patients, and maintaining patient engagement during virtual sessions. These can be addressed by using clear communication, incorporating video demonstrations, and leveraging digital tools to track progress. Additionally, setting clear expectations and providing thorough instructions can help patients feel supported and motivated throughout their rehabilitation process.

What is the difference between Remote Pt vs Physical Therapist Assistant?

AspectRemote PtPhysical Therapist Assistant
CredentialsLicensed Physical Therapist (DPT or similar)Licensed Physical Therapist Assistant (CPT or similar)
Work EnvironmentPrimarily telehealth, remote consultationsIn clinics, hospitals, or outpatient settings
Employer & Industry UsageHospitals, clinics, telehealth companiesRehabilitation centers, outpatient clinics
Common Search & ComparisonYesYes

The main difference between a Remote Pt and a Physical Therapist Assistant lies in their credentials and work environment. Remote Pts typically hold a Doctor of Physical Therapy degree and work remotely via telehealth platforms, focusing on patient consultations and treatment planning. Physical Therapist Assistants work directly with patients in clinical settings, assisting licensed therapists with hands-on therapy. Both roles are essential in the rehabilitation process but differ significantly in their scope of practice and work environment.

How much do remote physical therapists make?

Remote physical therapists typically earn between $70,000 and $100,000 annually, depending on experience, location, and employer. Salaries can vary based on certifications, specialization, and the complexity of cases handled remotely.

What are the most commonly searched types of Pt jobs in Utah?

The most popular types of Pt jobs in Utah are:

What are popular job titles related to Remote Pt jobs in Utah?

For Remote Pt jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Pt jobs in Utah look for?

The top searched job categories for Remote Pt jobs in Utah are:

What cities in Utah are hiring for Remote Pt jobs?

Cities in Utah with the most Remote Pt job openings:

Remote Pt jobs near you
Infographic showing various Remote Pt job openings in Utah as of July 2026, with employment types broken down into 2% As Needed, 45% Full Time, 38% Part Time, and 15% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $88,028 per year, or $42.3 per hour.

Customer Support Representative (Remote)

ECP

Salt Lake City, UT • Remote

$16.50 - $21/hr

Full-time

Posted 20 days ago

Job description

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.

Role Overview 

As a Customer Support Representative at ECP, you serve as the first point of contact for our customers and play a critical role in delivering an exceptional support experience. You are responsible for resolving customer questions, troubleshooting issues, training refreshers, and ensuring timely and accurate communication across all support channels according to SLAs & tracked KPIs.  

This role requires strong product knowledge, clear communication, and consistent execution of support best practices. You are expected to independently manage tickets from intake to resolution while meeting established service standards and contributing to overall team success, and to escalate when required according to established process. 

Core Responsibilities 

Customer Support & Issue Resolution 

  • Serve as the primary contact for customer inquiries via phone, email, and the ticketing system 
  • Manage support tickets from intake through resolution in accordance with SLA expectations 
  • Clarify customer requests to accurately identify needs and scope 
  • Troubleshoot product and workflow issues by identifying root causes and determining appropriate solutions 
  • Clearly explain solutions to customers and confirm resolution 

Documentation & Systems Management 

  • Maintain accurate and complete ticket documentation following ECP best practices 
  • Update and manage customer account records in HubSpot 
  • Ensure all case activity is properly tracked and categorized 

Product Knowledge & Continuous Learning 

  • Develop and maintain strong working knowledge of ECP products, features, and company workflows 
  • Stay current on new releases, updates, and process changes 
  • Serve as a reliable resource for teammates by sharing knowledge and insights 
  • Work cross-functionally as required to provide seamless customer experience 

Performance & Operational Excellence 

  • Consistently meet or exceed established KPIs, SLAs, and quality metrics 
  • Participate in ECP's rotating on-call schedule to provide after-hours support coverage 
  • Manage time effectively to balance ticket volume, follow-ups, and internal responsibilities 
Expectations for Success in This Role 
  • Demonstrate professionalism, empathy, and a customer-first mindset in every interaction 
  • Communicate clearly and confidently, both verbally and in writing 
  • Remain organized and adaptable in a fast-paced environment 
  • Take ownership of assigned work and follow through consistently according to established process 
  • Uphold ECP's values and represent the company positively in all customer interactions 

Requirements

    • Customer Service Experience
    • Software experience, experience with eMARs, EHRs or other healthcare-related technologies is preferred
    • Strong problem-solving capabilities
    • Excellent verbal and written communication skills
    • Comfort learning new systems and technologies quickly 
    • Bachelor or Associate's degree preferred
    • A remote work environment that is compliant with cybersecurity and other company workplace policies
    • Work Hours / Schedule:
      • The regular work hours will be 9:30 am CT (7:30 am PT, 8:30 am MT, 10:30 am ET) to 6:00 pm CT (4:00 pm PT, 5:00 pm MT, 7:00 pm ET), Monday through Friday.
      • Support team members are required to participate in the on-call/after-hours rotational schedule

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