Remote Protocol Engineer Jobs in Chattanooga, TN

The Authentication Engineering team is seeking an experienced Engineering Team Lead to drive the evolution of enterprise authentication and federation experiences across the organization.

The role is responsible for leading a team of engineers focused on designing, building, and scaling authentication solutions that support numerous partner/external-facing applications. The ideal candidate will bring strong technical skills in federation technologies and identity protocols, along with the ability to lead and mentor engineers in delivering solutions.

As a hands-on technical product owner, you will partner closely with architecture, infrastructure, security, and application development teams to mature and standardize authentication capabilities, expand federation standards, and improve user access experiences. This role is critical to ensuring secure, resilient, and scalable identity services that support the organization's broader technology and business objectives, while maintaining operational excellence in a highly regulated environment.

This is a fully remote role that combines technical leadership, architecture, and hands-on engineering, with responsibility for guiding the team's technical direction and delivery.

Required Experience:

• Strong experience with identity and federation platforms (PingIdentity suite or similar applications)

• Deep understanding of authentication and federation protocols (SAML, OAuth, OIDC)

• Proven experience leading and mentoring engineering teams while remaining hands-on with technical solutions

• Experience designing and supporting large-scale SSO integrations and identity ecosystems
  

Note:

• Sponsorship is not available for this role.

• Participation in an on-call rotation is required to support critical authentication platforms.

Job Responsibilities

• Manages the day-to-day operations of a team with a focus on the maintenance and development of systems and supervising system modifications.
• Assigns, monitors, and reviews progress and accuracy of work. Provides staff management oversight including hiring, promoting, or making recommendations for staff. Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff.
• Directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team.
• Ensures adherence to policies, plans, objectives, budgets and staffing allocations.
• Manages and tracks team-level project details and serves as the technical subject matter expert and provides leadership during periods of transition.
• Employees may be required to participate in a weekly on-call rotation.

Job Qualifications

Education

• Bachelor's Degree in a Computer Sciences related field or equivalent work experience.

Experience

• 5 year - Experience with information technology concepts, application development and/or enterprise system maintenance methodology, terminology, and standards required
• 5 years - Systems maintenance and/or programming experience required
• 3 year - Expert working knowledge of at least one programming language and/or one enterprise system in use at BCBST

Skills\Certifications

• Knowledge of information technology concepts, methodology, terminology, and standards.
• Proven Skill to develop and/or maintain an enterprise IT system
• Subject Matter Expertise (SME) in one or more enterprise IT systems
• Strong interpersonal and organizational skills
• Microsoft Office and email skills are required
• Adaptive to high pace and changing environment.
• Must be able to communicate effectively with both technical and non-technical co-workers.
• Must be willing to adjust schedule to plan and perform maintenance and upgrades outside of business hours and be part of an on-call rotation.

Number of Openings Available

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Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.