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Remote Professional Services Operations Manager Jobs in Gilbert, AZ

JDA

Director, Professional Services PMO

Scottsdale, AZ · Remote

US Remote Synonymous Business Title (s): PMO Director (consulting services) Overview: We are looking for a Director, Professional Services PMO to lead the strategic and operational execution of our ...

Deloitte

Manager - ServiceNow

Tempe, AZ · On-site +1

... Operations Management, Information Technology Asset Management, and Third-Party Risk Management ... client-facing consulting or professional services role * 5+ years leading multi-workstream ...

Deloitte

Manager - ServiceNow

Gilbert, AZ · On-site +1

... Operations Management, Information Technology Asset Management, and Third-Party Risk Management ... client-facing consulting or professional services role * 5+ years leading multi-workstream ...

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Remote Professional Services Operations Manager information

See Gilbert, AZ salary details

$30.9K

$63.3K

$118.1K

How much do remote professional services operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote professional services operations manager in Gilbert, AZ is $63,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,300.00 per year, depending on experience, location, and employer.

Can a remote professional services operations manager be remote?

A remote professional services operations manager can perform their duties remotely, as the role often involves overseeing processes, coordinating teams, and managing projects through digital communication tools. Many organizations now offer remote or hybrid arrangements for such positions, provided the candidate has strong communication skills and proficiency with project management software. However, some companies may require occasional on-site presence depending on the nature of client interactions or team collaboration needs.

Is a remote professional services operations manager a high paying job?

A remote professional services operations manager typically earns a competitive salary that reflects experience, industry, and company size. These roles often offer higher pay compared to entry-level positions and may include benefits such as bonuses and stock options, especially in larger organizations or tech-focused industries.

What are popular job titles related to Remote Professional Services Operations Manager jobs in Gilbert, AZ?

For Remote Professional Services Operations Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

What cities near Gilbert, AZ are hiring for Remote Professional Services Operations Manager jobs?

Cities near Gilbert, AZ with the most Remote Professional Services Operations Manager job openings:

Remote Professional Services Operations Manager jobs near you

National BAS Field Service Operations Manager

Kelso Building Services

Phoenix, AZ • Remote

Full-time

Posted 7 days ago

Job description

Travel: Approximately 30–50%, based on business requirements

Position Summary

The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality, profitability, and continued development of KBS Building Automation Systems field service operations across the United States.

This position provides national leadership and operational oversight for BAS field service, preventive maintenance, troubleshooting, repair, small projects, customer support, and coordination with KBS remote BAS operations.

The role establishes the standards, processes, tools, training, and performance expectations necessary for KBS to deliver a consistent national BAS service experience while supporting regional and local BAS teams.

The primary objective is to build a scalable national BAS service organization capable of supporting multiple BAS manufacturers and technologies while delivering safe, technically excellent, responsive, profitable, and proactive service.

Key Responsibilities

  1. National BAS Field Service Operations
  2. Field Technician Leadership & Development
  3. BAS Service Standards
    1. Develop and maintain KBS national BAS service standards covering
    2. Ensure that BAS service activities produce measurable customer value rather than becoming simple inspection or checklist exercises.
  4. Kelso Connected & Remote Operations Integration
  5. BAS Service Agreement Execution
  6. Service Agreement Transition & Customer Onboarding
  7. BAS Technical Escalation
    1. Serve as a national operational escalation point for complex BAS service issues.
    2. Coordinate appropriate resources involving:
    3. Level 1 – Field Technician
      1. Routine troubleshooting, maintenance, repair, and customer support.
    4. Level 2 – Senior BAS Specialist
      1. Advanced troubleshooting, programming, networking, integration, and system diagnostics.
    5. Level 3 – National Technical Resources
      1. Complex programming, system architecture, legacy systems, integrations, migrations, enterprise applications, and advanced technical issues.
    6. Manufacturer Support
    7. Multi-Manufacturer BAS Capability
    8. Repair & Small Project Conversion
    9. Problem → Cause → Recommended Solution → Customer Benefit
    10. Quality Assurance
    11. Customer Experience
    12. Operational & Financial Performance
    13. Workforce Planning
    14. Warranty-to-Service Conversion
    15. BAS OT Cybersecurity Coordination
    16. Systems & Tools

Qualifications

Required

  • 8+ years of BAS, controls, HVAC controls, or related building-systems experience.
  • 5+ years of service operations, project operations, technical leadership, or management experience.
  • Strong understanding of BAS service operations and field-service delivery.
  • Demonstrated experience managing technicians or technical teams.
  • Strong understanding of HVAC systems and control sequences.
  • Experience troubleshooting complex BAS systems.
  • Ability to manage multiple priorities across multiple geographic markets.
  • Strong leadership and communication skills.
  • Strong customer-facing skills.
  • Ability to travel nationally as required.

Preferred

  • 10+ years of BAS industry experience.
  • Experience managing multi-location or regional/national BAS operations.
  • Niagara certification.
  • Manufacturer certifications from one or more major BAS platforms.
  • Experience with JCI Metasys, Honeywell, Distech, Delta, Siemens, Carrier, KMC, or Reliable Controls.
  • Experience with remote BAS operations.
  • Experience with BAS service agreements.
  • Familiarity with FDD, analytics, energy management, and smart-building technologies.
  • Understanding of BAS networking including BACnet/IP, BACnet MS/TP, Modbus, IP networking, and common integration protocols.
  • Familiarity with BAS OT cybersecurity concepts and industry best practices.