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Remote Professional Services Operations Manager Jobs in Alabaster, AL

Transform9

Infrastructure / DevOps Engineer

Birmingham, AL · On-site +1

$49.50 - $67.75/hr

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... (3 days in office / 2 remote). Requirements * 5+ years in infrastructure, DevOps, or cloud ...

Transform9

Infrastructure / DevOps Engineer

Birmingham, AL · On-site +1

$49.50 - $67.75/hr

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... (3 days in office / 2 remote). Requirements * 5+ years in infrastructure, DevOps, or cloud ...

Cayenta

(Remote) Support Analyst

Hueytown, AL · Remote

Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

HMG Careers

Sales and Service Agent Remote

Irondale, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Friendly, outgoing, and professional communication style * Genuine desire to help others by ...

HMG Careers

Sales and Service Agent Remote

Wilton, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Friendly, outgoing, and professional communication style * Genuine desire to help others by ...

HMG Careers

Sales and Service Agent Remote

Mccalla, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Friendly, outgoing, and professional communication style * Genuine desire to help others by ...

HMG Careers

Remote Sales and Service Advisor

Leeds, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Friendly, outgoing, and professional communication style * Genuine desire to help others by ...

HMG Careers

Sales and Service Agent Remote

Helena, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Friendly, outgoing, and professional communication style * Genuine desire to help others by ...

HMG Careers

Sales and Service Agent Remote

Midfield, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Friendly, outgoing, and professional communication style * Genuine desire to help others by ...

HMG Careers

Sales and Service Agent Remote

Weogufka, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Friendly, outgoing, and professional communication style * Genuine desire to help others by ...

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Remote Professional Services Operations Manager information

See Alabaster, AL salary details

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How much do remote professional services operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote professional services operations manager in Alabaster, AL is $53,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $65,900.00 per year, depending on experience, location, and employer.

Can a remote professional services operations manager be remote?

A remote professional services operations manager can perform their duties remotely, as the role often involves overseeing processes, coordinating teams, and managing projects through digital communication tools. Many organizations now offer remote or hybrid arrangements for such positions, provided the candidate has strong communication skills and proficiency with project management software. However, some companies may require occasional on-site presence depending on the nature of client interactions or team collaboration needs.

Is a remote professional services operations manager a high paying job?

A remote professional services operations manager typically earns a competitive salary that reflects experience, industry, and company size. These roles often offer higher pay compared to entry-level positions and may include benefits such as bonuses and stock options, especially in larger organizations or tech-focused industries.

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Infrastructure / DevOps Engineer

Transform9

Birmingham, AL • On-site, Remote

$49.50 - $67.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.

Transform9 builds AI agents that answer every call for physician practices - scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.

About the role

Transform9's platform handles real patient calls around the clock. The infrastructure has to be reliable, scalable, and secure - there is no acceptable downtime. As our Infrastructure / DevOps Engineer, you'll own the AWS infrastructure that runs the platform, build and maintain the CI/CD pipelines that ship it, and grow into a Site Reliability function as the team scales. This role is for someone who thinks in systems, automates everything, and takes platform reliability personally.

What you'll do

  • Design, build, and manage AWS infrastructure for a real-time, high-availability voice AI platform
  • Own CI/CD pipelines - build, test, deploy, and rollback automation across all environments
  • Define and implement infrastructure-as-code using Terraform, CDK, or equivalent
  • Monitor platform health, define SLOs/SLAs, and build alerting and observability tooling
  • Respond to and lead resolution of infrastructure-level incidents; drive post-mortems
  • Harden infrastructure for HIPAA compliance - encryption, access controls, audit logging, and network security
  • Partner with engineering teams to optimize system performance, cost, and scalability
  • Grow the SRE practice: runbooks, incident response playbooks, chaos engineering, and reliability reviews

Location

Remote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote).

Requirements

  • 5+ years in infrastructure, DevOps, or cloud engineering roles
  • Deep hands-on AWS experience (ECS/EKS, Lambda, RDS/Aurora, S3, VPC, IAM, CloudWatch, and related services)
  • Proficiency with infrastructure-as-code (Terraform preferred)
  • Strong CI/CD pipeline experience (GitHub Actions, Jenkins, or equivalent)
  • Solid understanding of networking, security groups, load balancing, and DNS
  • Experience with container orchestration (Docker, Kubernetes, or ECS)
  • Familiarity with observability tooling (Datadog, Grafana, CloudWatch, or equivalent)
  • Understanding of HIPAA infrastructure requirements (encryption at rest/in transit, audit trails, access controls)

Nice to have

  • Site Reliability Engineering background or formal SRE experience
  • Experience supporting real-time or high-throughput systems (voice, streaming, or similar)
  • AWS certifications (Solutions Architect, DevOps Engineer, or SysOps)
  • Experience with multi-region or active-active deployment architectures
  • Database administration or performance tuning experience

Benefits

  • Top-tier health coverage: medical, dental & vision
  • 401(k)
  • Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.

Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: the Transform9 team will only email you from a transform9.com email address.

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