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Remote Processor Jobs in Puerto Rico (NOW HIRING)

Deloitte

Epic Denials Manager

San Juan, PR · Remote

Analyzes, plans and implements organizational systems and processes, and makes recommendations for ... This is a remote role with minimal travel requirements. A successful candidate would possess these ...

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$15.50/hr

Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM ...

RelateCare

$11/hr

The role will be discussed in more detail during the interview process. Key Duties: * Receiving ... Remote

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Remote Processor information

What is a remote processor?

A Remote Processor is responsible for handling and managing data, transactions, or workflows remotely, often in fields like finance, healthcare, or customer service. This role typically involves reviewing, inputting, and processing information using digital tools and software. Strong attention to detail, accuracy, and time management skills are essential. Many Remote Processors work from home, ensuring efficiency and adherence to company guidelines.

What are the typical daily responsibilities of a remote processor?

Remote Processors typically spend their days reviewing, verifying, and inputting data, processing documents or transactions, and maintaining accurate electronic records. You may also be responsible for communicating with internal teams or clients via email, chat, or virtual meetings to resolve discrepancies or gather additional information. Adhering to deadlines and strictly following company protocols for handling sensitive data is essential. Many roles offer a structured workflow while allowing for some flexibility in managing your own schedule, making it a good fit for detail-oriented, self-driven professionals.

What are the key skills and qualifications needed to thrive in the remote processor position?

To thrive as a Remote Processor, you typically need strong attention to detail, data entry proficiency, and familiarity with administrative or financial processes, often supported by a high school diploma or equivalent. Experience with document management systems, secure data platforms, and sometimes industry-specific software like loan processing or claims management tools is common. Exceptional organizational skills, self-motivation, and effective remote communication help set top candidates apart. These abilities ensure efficiency, accuracy, and reliability when processing sensitive documents or transactions remotely.

What are popular job titles related to Remote Processor jobs in Puerto Rico?

For Remote Processor jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote Processor jobs in Puerto Rico look for?

The top searched job categories for Remote Processor jobs in Puerto Rico are:

Remote Processor jobs near you
Infographic showing various Remote Processor job openings in Puerto Rico as of July 2026, with employment types broken down into 80% Full Time, 9% Part Time, and 11% Contract. Highlights an 100% Remote job distribution.

Associate, Team Lead, Retail Channels (ATL)

Oriental Bank

Bayamon, PR • Remote

$15.25 - $17/hr

Full-time

Posted 26 days ago

Job description

The Associate, Team Lead, Retail Channels (ATL), contributes to the overall success of the Remote Channels area by providing thorough support ensuring efficiency and customer satisfaction. The ATL partners closely with the Advisors (Supervisors) and Associates, and works on-site in Minillas (Bayamon, PR)

MAJOR DUTIES AND RESPONSIBILITIES:

  • Observe and monitor customer traffic to ensure high quality services while meeting Service Level Agreements (SLA).
  • Helps and support the Advisor and Associates with operational issues for an agile service execution and case resolution.
  • Clarify operational, technical, or service doubts to agents in order to comply with first contact resolution objective and metrics.
  • Provides orientation and thorough advise on efficient quality processes.
  • Just in time feedback to Associates tied to call management such as identity validation, SHINE, customer issue / problem resolution, among others.
  • Coordinate and oversee Remote Channels Associate schedule, attendance, peak time availability, adherence and appropriate time and attendance matters.
  • Maintains focus on solutions through our digital channels and promote sales referrals as required.
  • Managers outbound/inbound calls providing superior customer service.
  • May assist with job shadowing and other Remote Channels people needs.
  • Oversees and supports queues and call traffic including KPIs and established service levels.
  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Associate degree or technical certificate required. Business Administration major, or related field, preferred.
  • Two (2) years of customer service / call center environment experience required.
  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • Demonstrated ability to analyze problems/issues, gather data and information, evaluate and recommend alternative solutions.
  • Excellent communication skills and the ability to work collaboratively and effectively with diverse staff, colleagues, and clients.
  • Proficiency in MS Office (Word, Excel, Outlook), reporting systems required. Knowledge of existing business applications (Horizon, Metavante, AWS Connect, etc) highly preferred.
  • Fully Bilingual - English and Spanish (written and verbal) required.
  • Flexibility to work through existing shifts in the Remote Channels and availability to adapt to operational needs.

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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