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Remote Prior Authorization Night Shift Jobs in Michigan

Legion Health

$50K - $150K/yr

... verification, billing, prior authorizations, pharmacy coordination, etc. * Commitment to ... Fully remote within the United States. * Schedule: Part-time * Compensation: $50K-150K per year ...

RLDG

$25/hr

No prior experience is required. What you'll do * Log in to a secure dashboard and follow task ... Authorized to work in the U.S. * Have a laptop or tablet to complete tasks How to Apply: Apply ...

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All JobsPrior Authorization JobsRemote Prior Authorization Night Shift JobsRemote Prior Authorization Night Shift Jobs in Michigan

Remote Prior Authorization Night Shift information

What is a remote prior authorization night shift job?

Remote Prior Authorization Night Shift jobs involve reviewing and processing medical prior authorization requests for medications, procedures, or services during overnight hours from a remote location. Professionals in these roles work with healthcare providers, insurance companies, and patients to ensure that medical treatments meet insurance requirements for coverage. The position typically requires knowledge of medical terminology, health insurance policies, and strong communication skills. Working the night shift allows for 24/7 coverage, ensuring timely responses to urgent or after-hours authorization requests.

What are the key skills and qualifications needed to thrive as a remote prior authorization night shift specialist?

To excel as a Remote Prior Authorization Night Shift Specialist, you need a strong understanding of healthcare insurance processes, medical terminology, and prior authorization procedures, often supported by experience in medical billing or a healthcare-related certification. Familiarity with electronic health record (EHR) systems, prior authorization platforms, and secure communication tools is typically required. Attention to detail, strong written communication, and the ability to work independently during off-hours are vital soft skills. These competencies ensure accurate, timely approvals for medical services, minimize claim denials, and support patient care outside regular business hours.

What are the typical challenges faced by remote prior authorization specialists working the night shift, and how can they effectively manage them?

Remote prior authorization specialists on the night shift often encounter challenges such as limited access to real-time support from colleagues, managing communications with providers in different time zones, and maintaining focus during overnight hours. To manage these challenges, it's important to establish a structured routine, utilize available digital resources and knowledge bases, and proactively communicate with daytime teams to ensure continuity of work. Leveraging collaboration tools and setting clear boundaries for work-life balance can also help maintain productivity and job satisfaction during night hours.

What is the difference between Remote Prior Authorization Night Shift vs Remote Prior Authorization Day Shift?

AspectRemote Prior Authorization Night ShiftRemote Prior Authorization Day Shift
Work HoursTypically overnight, 10 PM - 6 AMStandard daytime hours, 8 AM - 4 PM
Work EnvironmentRemote, quiet, focused environmentRemote, collaborative daytime setting
CredentialsSame certifications required, e.g., medical billing, codingSame certifications required, e.g., medical billing, coding
Employer & IndustryHealthcare insurance companies, hospitalsHealthcare insurance companies, hospitals

Both Remote Prior Authorization Night Shift and Day Shift roles require similar credentials and work in remote healthcare settings. The main difference lies in the working hours, with night shift roles covering overnight hours, which may suit those seeking flexible or non-traditional schedules. Employers in healthcare insurance and hospital industries utilize both shifts to ensure 24/7 coverage for prior authorization processes.

What are popular job titles related to Remote Prior Authorization Night Shift jobs in Michigan?

For Remote Prior Authorization Night Shift jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Prior Authorization Night Shift jobs in Michigan look for?

The top searched job categories for Remote Prior Authorization Night Shift jobs in Michigan are:

Remote Prior Authorization Night Shift jobs near you
Infographic showing various Remote Prior Authorization Night Shift job openings in Michigan as of August 2026, with employment types broken down into 79% Full Time, 12% Part Time, and 9% Contract. Highlights an 100% Remote job distribution.

Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Shields Health Solutions

Detroit, MI • Remote

$17.75 - $21.75/hr

Full-time

PTO

Re-posted 16 days ago

Shields Health Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

11th of 113 rated pharmacies

Job description

???? Patient Support Supervisor (Specialty Pharmacy)

???? Location: Remote – supporting Northeast (EST Zone)

???? About the Role

Shields Health Solutions is seeking a Patient Support Supervisor to lead a high-performing team within our Patient Support Center. This is an ideal opportunity for a motivated, service-oriented leader with a background in pharmacy or healthcare operations who thrives in a fast-paced, growth-focused environment.

The ideal candidate is a results-driven self-starter who is passionate about patient care, team development, and operational excellence, with proven experience managing front-line employees and driving performance.

 

???? Position Summary

The Patient Support Supervisor is a key leadership role responsible for overseeing daily operations of a Patient Support team and ensuring patients receive medications efficiently, accurately, and on time.

This role partners closely with internal teams and hospital stakeholders to:

  • Meet service level agreements (SLAs)
  • Ensure adoption of best practices
  • Drive team performance, engagement, and development

 

???? Key Responsibilities

???? Team Leadership & Operations

  • Lead, coach, and manage a team of Patient Support Associates to ensure medication adherence, prior authorization completion, and financial assistance support
  • Provide ongoing performance management, training, and mentorship
  • Manage staffing, scheduling, PTO, and time reporting (ADP)
  • Step in to support workload during peak or short-staffed periods

???? Patient & Partner Coordination

  • Ensure patients receive medications on time and without barriers
  • Partner with hospital/clinic stakeholders through regular meetings and collaboration calls
  • Maintain strong working relationships with pharmacy and clinical teams

???? Workflow & Performance Management

  • Monitor and ensure achievement of service level metrics and quality standards
  • Conduct audits, oversee system workflows, and manage responsiveness to incoming requests
  • Establish and optimize workflows between Patient Support, liaison teams, and clinical integration teams

???? Process Improvement & Support

  • Identify and implement operational improvements and best practices
  • Support data, analytics, contracting, and special projects
  • Provide troubleshooting, guidance, and issue resolution for team members and partners

⚙️ Administrative & Coordination

  • Assist with hiring, onboarding, training coordination, and system access setup
  • Maintain confidentiality of sensitive patient and business data

 

✅ Qualifications

???? Licensure & Experience

  • Active Pharmacy Technician license/registration (state-specific)
  • National certification (CPhT) required
  • 3+ years pharmacy technician experience (specialty pharmacy preferred)
  • Prior leadership experience (formal or informal) strongly preferred

???? Education

  • High School Diploma or GED (required)
  • Bachelor's degree (preferred or in progress)
  • Leadership/management training (preferred)

???? Skills & Competencies

  • Strong leadership, communication, and team development skills
  • Ability to influence, collaborate, and drive results across teams
  • Solid operational and analytical skills; ability to identify trends and improve performance
  • Proficiency in Microsoft Excel and Word (data analysis, reporting)
  • Experience with pharmacy/EMR systems (Willow, QS1, RX30 preferred)
  • Highly organized, detail-oriented, and patient-focused
  • Ability to manage multiple priorities and maintain confidentiality

???? Additional Requirements

  • Ability to lead both remote and on-site teams
  • Willingness to travel up to 20% (if outside core locations)

 

???? Why Join Shields?
  • ???? Fast-growing leader in specialty pharmacy
  • ❤️ Mission-driven, patient-first culture
  • ???? Strong career growth and leadership development opportunities
  • ???? Collaborative and supportive environment

 

???? SEO Keywords

Patient Support Supervisor, Pharmacy Supervisor, Specialty Pharmacy, Pharmacy Technician Supervisor, Healthcare Operations, Patient Access, Prior Authorization, Medication Adherence, Care Coordination, Patient Support Center, Pharmacy Team Lead

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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