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The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment.

Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at (702) 895-3504 or unlvjobs@unlv.edu.

Job Description

The University of Nevada, Las Vegas invites applications for a Senior Salesforce Architect, Information Technology (REMOTE AVAILABLE) [R0151297].

The Senior Salesforce Architect provides long-term, strategic, and technical leadership and direction for the university's Salesforce ecosystem. Reporting to the COE Director, this role designs and governs scalable, secure solutions across Salesforce clouds (with emphasis on Education Cloud) and guides data and integration strategy, including Data 360 (formerly Data Cloud). The Architect partners with campus stakeholders to translate functional needs into trusted, easy, and adaptable technical designs; mentors the COE team; and contributes hands-on configuration and development for complex initiatives, prototypes, and shared accelerators. This role evaluates emerging capabilities (such as Agentforce) and recommends adoption approaches that improve outcomes for students, faculty, and staff.

The Senior Salesforce Architect is expected to:

• Serves as a trusted advisor and technical partner to functional leaders, product owners, and delivery teams.

• Balance strategic roadmap planning with practical delivery constraints and iterative improvement.

• Communicate architecture tradeoffs clearly to technical and non-technical audiences; facilitate alignment.

• Provide expert leadership through influence by mentoring teammates, establishing and reinforcing standards, documentation, and best practices.

The Senior Salesforce Architect has these responsibilities:

• Define and maintain target-state architecture, reference patterns, and technical standards for the Salesforce portfolio.

• Lead solution design for major initiatives and provide hands-on support for high-complexity build work, prototyping, and troubleshooting as needed.

• Partner on enterprise integration and data governance, including data quality, identity resolution, and lifecycle management across systems.

• Establish and continuously improve delivery governance (architecture and code/design reviews, release and environment strategy, testing and quality controls) and guide adoption of platform innovations (Education Cloud, Data 360/Data Cloud, Agentforce).

Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.

This position has flexible work scheduling options available including hybrid and remote anywhere in the United States based on acceptable performance and organizational needs in alignment with the UNLV Flexible Work Policy for Flexible Work Arrangements at UNLV (subject to approval).

With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff.

As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV's broad community with empathy, which is a key to our success.

Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply.

This position requires an earned Bachelor's degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 5+ years of Salesforce solution architecture, design, and delivery experience in complex/enterprise environments, including multi-cloud implementations, data modeling, and integration design with direct experience in Education Cloud/EDA or similar Industries Clouds solutions, and Data360 (formerly Data Cloud).

Must possess Salesforce Certified Administrator OR Salesforce Certified Platform Developer I, Platform App Builder, and at leastone additional architect or advanced Salesforce certification (e.g., Advanced Administrator, Platform Developer II, Application Architect, System Architect, Data Architect, etc) certificationsorhave5+ years of experience supporting Salesforce at a college, university or employed in higher education consulting.

UNLV may consider additional relevant experience in place of formal education requirements:

• In lieu of a bachelor's degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience.

Credentials must be obtained prior to the start of employment.

Higher education experience (3+ years), and experience with the implementation of AI/agent capabilities, such as Agentforce, and a Master's degree are preferred. Also preferred are Salesforce Education Cloud Consultant, Salesforce Data Cloud / Data 360 experience (certification if available), Salesforce Data Cloud / Data 360 (if certification available), or Agentforce specialist certifications.

The incumbent must have specific knowledge, skills, and abilities in the following areas:

KNOWLEDGE

Required

• Salesforce platform architecture across Sales, Service, Experience, and Education Cloud; strong understanding of environment strategy and scalability.

• Data modeling and platform security (sharing, role hierarchy, permission sets, OAuth/SSO concepts) and compliance best practices relevant to higher education (e.g., FERPA).

• Integration architecture patterns and experience integrating enterprise systems (SIS/LMS/HR/finance) using APIs and middleware.

• Application lifecycle management, source control, and release management practices for both declarative and programmatic changes.

• Experience with Education Data Architecture (EDA) / Education Cloud or other Industries Clouds implementations in complex, distributed stakeholder environments.

Preferred

• Data 360 (formerly Data Cloud): data ingestion and mapping, Data Model Objects (DMOs), identity resolution, and activation patterns.

• Agentforce / Einstein AI experience: designing and governing AI/agent use cases, grounding strategies, and safety/privacy considerations.

• Experience with Gitlab and Familiarity with DevOps Center and CI/CD tooling and quality gates.

SKILLS

Required

• Expert solution architecture and documentation skills (current/future state diagrams, technical specifications, integration and data designs).

• Expert ability to translate functional requirements into secure, scalable technical solutions and implementation plans.

• Strong team member stakeholder communication, collaboration and facilitation skills; able to explain tradeoffs to technical and non-technical audiences.

• Strong problem-solving skills and attention to detail.

Preferred

• Hands-on development and configuration expertise (Apex, LWC, Flows, OmniStudio) and performance troubleshooting.

• Data governance and analytics enablement (Tableau/CRM Analytics or institutional reporting practices).

ABILITIES

Required

• Ability to lead through influence in a matrixed environment and mentor teammates to raise overall delivery quality.

• Ability to prioritize across competing demands, manage risk, and maintain focus in a fast-changing environment.

• Ability to assess new platform capabilities and recommend adoption strategies that balance value, risk, and supportability.

Preferred

• Ability to guide organizational change and adoption (training, enablement, and operating model improvements).

A successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.

Salary competitive with those at similarly situated institutions.

• Comprehensive retirement plan with 100% match

• Competitive total rewards package including:

  • Paid time off, sick leave, and holidays

  • Excellent health insurance including medical, dental and vision

  • Comprehensive retirement plans and voluntary benefits programs

• No state income tax

• Tuition discounts at Nevada System of Higher Education (NSHE) schools

• Tuition discounts for spouses, domestic partners, and dependents

• Employee recognition and appreciation programs

• UNLV athletics ticket discounts

• Statewide employee purchase program discounts

• RebelCard discounts on and off campus

• Wellness programming for all UNLV faculty and staff at no cost

• Opportunity for career advancements to leadership roles

• Connect with colleagues with shared interests

• Personal and professional development opportunities

• A comprehensive onboarding program, Rebels: Onboard

• Support and resources available for veteran applicants - contactvetjobseekers@unlv.edu or visit www.unlv.edu/jobs/veterans

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.

Although this position will remain open until filled or 100 applications are received, review of candidates' materials will begin Monday, September 14, 2026.

Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.

UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at www.unlv.edu/jobs/veterans or contactvetjobseekers@unlv.edu for support.

For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at (702) 895-1806 oroithumanresources@unlv.edu.

UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0151297" in the search box.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement.The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.

Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sit...