We empower existing SMB Toast POS customers to maximize their success by expanding their product ... Note: this is a role where you will be primarily remote, working at home, but also spending ...
We empower existing SMB Toast POS customers to maximize their success by expanding their product ... Note: this is a role where you will be primarily remote, working at home, but also spending ...
Remote Pos Engineer information
What are the key skills and qualifications needed to thrive as a Remote POS Engineer, and why are they important?
To thrive as a Remote POS Engineer, you need strong knowledge of point-of-sale systems, networking fundamentals, and troubleshooting, usually supported by a degree in computer science or related experience. Familiarity with POS software, remote desktop tools, and operating systems like Windows and Linux is typically required, along with relevant certifications such as CompTIA A+ or Network+. Excellent problem-solving, communication, and customer service skills help you deliver effective solutions and support to clients remotely. These skills and qualities are vital for minimizing downtime, ensuring seamless transactions, and maintaining client satisfaction in retail and hospitality environments.
How does a Remote POS Engineer typically collaborate with onsite teams to troubleshoot and resolve technical issues?
As a Remote POS Engineer, you will frequently coordinate with onsite staff, such as store managers and IT personnel, through video calls, remote desktop access, and collaborative ticketing systems. Effective communication and clear documentation are essential, as you often need to guide non-technical users through diagnostic steps. Building strong relationships with the onsite team and understanding their workflows can greatly improve resolution times and overall system reliability. You may also join virtual meetings with software developers or network teams to discuss recurring issues or system upgrades.
What is a Remote POS Engineer?
A Remote POS Engineer is a technology professional who specializes in the installation, maintenance, and troubleshooting of Point of Sale (POS) systems for businesses, working remotely rather than on-site. Their responsibilities often include configuring POS hardware and software, providing technical support to clients, and ensuring seamless payment processing operations. By working remotely, they can assist multiple clients across various locations, often using remote access tools and communication platforms. This role requires strong problem-solving skills, familiarity with POS technologies, and effective communication abilities.
What is the difference between Remote Pos Engineer vs Remote Network Engineer?
| Aspect | Remote Pos Engineer | Remote Network Engineer |
|---|---|---|
| Credentials | Typically requires a POS certification, technical degree, or relevant experience | Requires Cisco, CompTIA Network+, or similar networking certifications |
| Work Environment | Focuses on retail or hospitality POS systems, often on-site or remote troubleshooting | Works on enterprise or ISP networks, often remotely managing network infrastructure |
| Industry Usage | Common in retail, hospitality, and service industries | Prevalent in telecommunications, IT, and enterprise sectors |
| Search & Comparison Intent | People compare to understand job roles, skills, and certifications in POS systems | Often compared for network setup, security, and troubleshooting skills |
The main difference is that Remote Pos Engineers specialize in POS hardware and software used in retail and hospitality, while Remote Network Engineers focus on managing and troubleshooting network infrastructure across various industries. Both roles require technical certifications but differ in their specific systems and environments.
What are popular job titles related to Remote Pos Engineer jobs in Missouri? For Remote Pos Engineer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Remote Pos Engineer jobs in Missouri look for? The top searched job categories for Remote Pos Engineer jobs in Missouri are:
What cities in Missouri are hiring for Remote Pos Engineer jobs? Cities in Missouri with the most Remote Pos Engineer job openings:
Job description
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Join Toast's rapidly expanding Customer Growth (Upsell) Sales team! We empower existing SMB Toast POS customers to maximize their success by expanding their product offerings. As a Growth Account Executive, you'll manage a book of existing SMB customers with a goal of driving revenue through expansion and product adoption. This is a full-cycle role where you'll partner with cross-functional teams to deliver value across the Toast platform. Our sales culture is a dynamic blend of competitive drive and collaborative spirit, where winning as a team is paramount.
Note: this is a role where you will be primarily remote, working at home, but also spending occasional time in the field in your assigned territory(s).
What you'll do (Responsibilities):
As a Customer Growth Account Executive, you will drive revenue growth by:
- Managing the full sales cycle for customer expansion, identifying and closing upsell opportunities within your assigned territory of existing Toast SMB POS customers, from outbound prospecting to contract negotiation and close.
- Utilizing consultative selling and discovery, conducting deep discovery to uncover customer pain points and business goals, leveraging consultative sales techniques to position Toast's expanded product offerings.
- Achieving quota attainment, consistently meeting and exceeding monthly sales revenue and unit booking targets.
- Executing pipeline management, maintaining a highly organized sales pipeline and activity records within Salesforce CRM and other essential tools.
- Demonstrating market and product expertise, developing a strong understanding of the competitive landscape to effectively position Toast solutions and articulate their unique value.
- Engaging in cross-functional collaboration, partnering seamlessly with New Business, Services, and Implementation teams to ensure successful customer onboarding and satisfaction.
- Applying strategic sales methodology, using proven sales methodologies (ex. Sandler) to uncover urgency, drive value, and create compelling propositions.
What you'll need to thrive (Requirements):
We're looking for a driven and adaptable sales professional with:
- Proven sales acumen, including 2+ years of quota-carrying sales experience in a closing role (ex. Business Development Representative, Account Executive), with a consistent track record of meeting and exceeding monthly sales performance goals.
- A track record of success in a high-velocity or high-volume, transactional B2B SaaS sales environment.
- Expertise in full-cycle sales skills, including deep discovery, compelling storytelling, persuasive negotiation, and effective closing techniques.
- A consultative approach, with the ability to act as a strategic consultant, challenging prospects' perspectives and driving new ways of thinking about their business.
- A growth and ownership mindset, being highly self-motivated, competitive, resilient, and taking strong ownership of results.
- Exceptional communication skills, including excellent written and verbal communication, coupled with strong time management and organizational abilities.
- The ability to adapt, with a proven capacity to thrive and adjust in a dynamic, rapidly evolving sales environment.
What will help you stand out (Nonessential Skills/Nice to Haves):
- Familiarity with Salesforce CRM.
- Experience with Sandler Sales Training or similar structured sales methodologies.
- Prior B2B sales experience within the SMB, restaurant, hospitality, or retail sectors.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
About Toast
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Boston, MA, US
Year founded
2011