Remote Pool Table Technician Jobs (NOW HIRING)

Salary: $3,752.00 - $5,011.00 Monthly
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2026-04138
Department: Office of the Insurance Commissioner
Division: Rates & Forms
Opening Date: 05/15/2026
Closing Date: 5/29/2026 11:59 PM Pacific
Description
This recruitment will remain open until May 29, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on May 22, 2026. It is in the applicant's best interest to submit materials as soon as possible
Make a Difference: Protect Consumers & Join Our Dynamic Team!
The Office of the Insurance Commissioner (OIC) seeks 1 qualified individual for the Insurance Technician 3 position. This role is within the Rates, Forms, and Provider Networks Division and is based out of our Tumwater Office.
We are an employer of choice! Here's why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About the Position
The Insurance Technician 3 position performs senior-level paraprofessional work by researching, examining, and evaluating rate, rule, or contract filings for acceptance. Reporting to the Management Analyst 4 this position is assigned to the Tech Unit with the Rates, Forms, and Provider Networks Division of the Office of the Insurance Commissioner (OIC). As an Insurance Technician 3, you will support our agency's mission by protecting consumers by establishing criteria to review insurance policy and contract forms to ensure they comply with state laws and rules; assisting insurers to promptly obtain approval to market insurance products; and developing agency initiatives to improve the insurance marketplace.
This is more than just a job-it's a chance to make a difference every day by protecting people and ensuring they get the coverage and care they deserve.
This recruitment may be used to establish a qualified pool of candidates for Insurance Technician 3 vacancies in the next sixty days.
This is a Washington General Service position. The monthly salary range for this position is $3,752 - $5,011.
Benefits & Perks

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website for additional benefits:

Duties
The duties of the position include, but are not limited to:

• Receive insurance filings through SERFF (on-line filing system).
• Examine and research complex provider contract, rate, rule and form filings to verify they meet OIC filing policies/procedures and statutory and regulatory requirements.
• Independently determine type and line of insurance (Health & Disability, Life and Annuity, and Property & Casualty) and type of provider (template, negotiated, intermediary) or benefit management contract (service, provider network) and audits filing for completeness.
• Independently determine if required components are included, depending on the type of insurance.
• Reject or accept SERFF filings according to department and NAIC procedures.
• Compose detailed correspondence and/or call insurance companies/agents; explain insurance rules, regulations and procedures, answers detailed questions, and resolve
  problems involving insurance rate, rule, form, provider and benefit management contract filings.
• Receive, review and distribute incoming mail
• Act as liaison between customers, companies and insurance analysts, offering assistance in completion of necessary forms and explaining filing procedures.
• Prepare filings for records retention/imaging and mailing.
• Review completed filings for quality assurance, ensuring all required documents are included, and final action codes are noted on documentation.
• Place documents in proper order for scanning/imaging and separates documents qualifying as proprietary.
• Process negotiated large group rate filings and Property/Casualty experience reports and statistical plans by updating the SERFF and SIMBA records with final action status.
• Add paper filings to SERFF and SIMBA
• Assist with updating technician processes and procedures.

Contact Us: For inquiries about this position and its full duties, please contact us at and add the requisition number 2026-04138 and add the job name to the subject line of your email.
Qualifications
Required Qualifications:

• One year as an Insurance Technician 2

OR

• Two years as an Insurance Technician 1

OR

• Four (4) years of clerical experience working in a customer service role answering questions regarding agency processes and procedures and other inquiries.

Preferred/Desired Qualifications:

• Experience working in an office providing customer support regarding basic insurance rules and procedures
• Basic level Microsoft Office skills (Word, Excel, Outlook)

Ready to join us?
Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!
Submit your application today and take the first step towards a rewarding career at the OIC!
Resume and Cover Letter Required
Supplemental Information

• This position is represented by the Washington Federation of State Employees (WFSE).

• Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).

• State law (RCW 48.02.090(5)) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• If claiming veteran status, please send your DD 214 to with IT3_2026-04138 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
• The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.
• If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.
• Contact us: For inquiries about this position, please contact us at

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that requir...