2

Remote Pc Pro Jobs in Virginia (NOW HIRING)

Remote Pc Pro information

What is the difference between Remote Pc Pro vs Remote IT Support Specialist?

AspectRemote Pc ProRemote IT Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+, Microsoft Certified
Work EnvironmentRemote, client sites, help desksRemote, help desks, client support
Industry UsageIT services, tech supportIT support, customer service

Remote Pc Pro and Remote IT Support Specialist roles share similar certifications and work environments, focusing on remote technical support. However, Remote Pc Pro often emphasizes hardware troubleshooting and client site visits, while Remote IT Support Specialists may focus more on software issues and help desk support. Both roles are vital in the IT industry, with overlapping skills but different primary responsibilities.

What are Remote PC Pros?

Remote PC Pros are IT professionals who provide technical support and troubleshooting services for computers and related devices from a remote location. They help individuals and businesses resolve hardware and software issues, install updates, remove viruses, and optimize computer performance without needing to be physically present. Using secure remote access tools, they can efficiently diagnose and fix problems, making support more convenient and accessible.

What are the most common challenges Remote PC Pros face when troubleshooting issues virtually, and how can I prepare for them?

Remote PC Pros often encounter challenges such as limited physical access to devices, communication barriers with end-users, and diagnosing issues with incomplete information. To prepare, it's important to develop strong problem-solving skills, learn to use remote support tools efficiently, and practice clear, patient communication. Building familiarity with a wide range of operating systems and remote management platforms will also help you quickly adapt to different scenarios and provide effective support.

What are the key skills and qualifications needed to thrive as a Remote PC Pro, and why are they important?

To thrive as a Remote PC Pro, you need strong technical troubleshooting skills, in-depth knowledge of operating systems (Windows, Mac, or Linux), and often certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools (such as TeamViewer or Remote Desktop Connection), ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and customer service skills help professionals clearly explain solutions and build trust with users. These abilities are essential for efficiently resolving technical issues, maintaining system security, and ensuring client satisfaction in a remote support environment.
Staff Software Engineer, Enterprise Services

Staff Software Engineer, Enterprise Services

BlackSky

Herndon, VA • On-site, Remote

$140K - $160K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Staff Software Engineer, Enterprise Services

About Us:

BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.

The Enterprise Services Software Engineer designs, builds, and maintains productiongrade software systems within distributed, APIdriven architectures. Working both independently and in pair programming, this role focuses on developing scalable services, improving existing systems, ensuring system reliability, and supporting continuous integration and delivery across cloud environments. Engineers on this team collaborate directly with customers, partners, and crossfunctional teams within BlackSky to deliver highquality enterprise services and contributes to architectural decisions, performance improvements, and long-term maintainability. 

This role is remote and candidates and will report to the Manager of Enterprise Services. The team operates primarily on East Coast time. While the locations listed in the job posting are ideal, we would love candidates near our Herndon, VA office. We may also consider remote candidates in certain states. 

Responsibilities:

  • Design, develop, and maintain productiongrade enterprise software using Java, Go, and Python
  • Build and enhance distributed, APIdriven microservices and backend systems
  • Analyze user and system requirements to create scalable software designs
  • Improve performance, reliability, and maintainability across existing systems
  • Perform testing, debugging, and issue resolution throughout the development lifecycle
  • Document system components, workflows, and code for future maintenance
  • Support CI/CD workflows and cloud-based deployments in AWS environments
  • Other responsibilities assigned. 

Required Qualifications:

  • A minimum of ten (10) years of professional software development experience.
  • Production-grade programming experience in Java; additional languages a plus.
  • Strong understanding of API-driven architectures and distributed systems.
  • Experience developing and maintaining microservices in enterprise environments.
  • Hands-on experience with AWS services and CI/CD pipelines.
  • Strong ability to troubleshoot complex system behaviors and performance issues.
  • Ability to clearly communicate and document technical concepts with cross-functional teams.
  • Strong communication skills for coordinating across engineering, DevOps, and customer teams.
  • Due to program requirements, this role requires US-born citizenship. 

Preferred Qualifications:

  • Experience with containerized systems (Kubernetes/OpenShift).
  • Familiarity with message-driven architectures (RabbitMQ, Kafka, SNS/SQS).
  • Experience with relational databases and schema design (Postgres preferred).
  • Experience working in secure, on-prem, or air-gapped environments.
  • Experience in defense, aerospace, or similar missioncritical domains.
  • Experience creating system diagrams, models, or architecture documentation. 

Life at BlackSky for full-time benefits-eligible employees includes:

  • Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance
    • BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses!
  • 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more
  • 401(k) pre-tax and Roth deferral options with employer match
  • Flexible Spending Accounts
  • Employee Stock Purchase Program
  • Employee Assistance and Travel Assistance Programs
  • Employer matching donations
  • Professional development
  • Mac or PC? Your choice!
  • Awesome swag

The anticipated salary range for candidates in Seattle, WA is $140,000-160,000 per year. The final compensation package offered to a successful candidate will be dependent on specific background and education. BlackSky is a multi-state employer, and this pay scale may not reflect salary ranges in other states or locations outside of Seattle, WA.

BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law.

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

EEO/AAP/ Pay Transparency Statements: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf


BlackSky logo

About BlackSky

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

11 - 50 Employees

Headquarters location

Herndon, VA, US

Year founded

2013