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Remote Overnight It Support Jobs in Rochester, MN

Senior Data Engineer

Rochester, MN · On-site +1

$103K - $140K/yr

... information technology, health science, or other analytical/quantitative field and a minimum of ... May be required to provide 24/7 on-call support. Weekend Schedule May be required to provide 24/7 ...

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Principal Data Engineer - AI Program

Rochester, MN · On-site +1

$116K - $139K/yr

This is a full-time remote position within the United States. Mayo Clinic will not sponsor or ... information technology, health science, or other analytical/quantitative field and a minimum of ...

Principal Data Engineer - AI Program

Rochester, MN · On-site +1

$116K - $139K/yr

This is a full-time remote position within the United States. Mayo Clinic will not sponsor or ... information technology, health science, or other analytical/quantitative field and a minimum of ...

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Licensing support with upfront coverage of costs * Technology package provided Our history ...

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Remote Overnight It Support information

See Rochester, MN salary details

$14

$26

$45

How much do remote overnight it support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote overnight it support in Rochester, MN is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Overnight IT Support specialist, and why are they important?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What is a Remote Overnight IT Support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are some common challenges faced by Remote Overnight IT Support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

What are popular job titles related to Remote Overnight It Support jobs in Rochester, MN? For Remote Overnight It Support jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Overnight It Support jobs in Rochester, MN look for? The top searched job categories for Remote Overnight It Support jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Overnight It Support jobs? Cities near Rochester, MN with the most Remote Overnight It Support job openings:
Senior IT EPIC Radar Dashboard Application Analyst

Senior IT EPIC Radar Dashboard Application Analyst

Da Vinci Software

Rochester, MN • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Summary
Our client is seeking a Senior Epic Radar Dashboards Application Analysts to support a Project. 
Responsibilities:
  • Independently manages multiple large-scale IT internal business projects or single department-scale projects from inception to close including resource management risk identification and mitigation quality assurance and change control.
  • Must have broad knowledge of IT systems and interrelated technical processes in order to make necessary decisions regarding hardware software or technology agreements.
  • May serve as subject matter expert for requirements gathering for industry proposals on behalf of client.
  • Routinely interfaces with department committees and executive leadership and provides IT performance reports with strategic recommendations.
  • May serve as liaison for industry partnerships or as a representative for client in national industry events.
  • Ensures communication between and among business proponents stakeholders and IT Leadership regarding assignments.
  • Leads or contributes to the improvement of established guidelines tools templates and methodologies.
  • Demonstrates effective group facilitation team building and conflict resolution skills.
  • Develops proposals and business plans that ensure quality IT solutions and delivery.

Requirements
  • Prior experience working with Epic or supporting Epic reporting projects is highly preferred 
  • Experience with Epic data structures and reporting tools, including Radar Dashboards, Reporting Workbench, and Slicer Dicer
  • Strong SQL skills with the ability to validate and recreate logic from existing reports
  • Familiarity with healthcare data workflows and common clinical or operational metrics
  • Strong analytic skills including data validation, documentation, and quality review
  • Comfort working with cross functional teams to clarify requirements, validate output, and troubleshoot data issues 
  • Pro Desk API
 
Education
  • Bachelor’s degree with five (5) years technology or business administration experience.
  • Certifications Required:
  • Cogito Fundamentals (COG170)
  • Cogito Tools Admin (COG200)
  • Also, any of the database certifications would be helpful: CDW110 - Caboodle Data Model CLR110 
  • Clarity Data Model COG240 -
  • Clinical Data Model COG413i -
  • Beaker Data Model
Additional Info:
  • 100% Remote
  • W2 Candidates Only

Da Vinci Software logo

About Da Vinci Software

Sourced by ZipRecruiter

Who We Are We are a software company that strives to build sustainable relationships through the delivery of innovative solutions. Agile software development is at the heart of 'how we work' which allows us to bring people together for strong collaboration and problem solving. What We Do We provide enterprise-level agile coaching and development services. The Da Vinci Agile Coaching model is built on four pillars that ensure successful adoption and scale across an organization. The enterprise framework we have built supports this foundation through recognition of, and integration with, legacy processes. We passionately believe 'how we work' is the intangible our developers demonstrate for our clients every day. Our high-performing team members provide leadership and chemistry on your teams. We provide architects, developers and testers that enjoy accountability, team success and delivering meaningful products.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Burnsville, MN, US

Year founded

2008

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