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Remote Over Phone Interpreter Jobs in Utah (NOW HIRING)

Anderson Johnson Agency

Remote Insurance Agent

Provo, UT · Remote

$60K - $120K/yr

Conduct phone or Zoom appointments * Assess client needs and recommend appropriate life insurance ... Top Rookie Agency with over $860,000 in business protected * 525% agency growth * Supportive ...

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Remote Over Phone Interpreter information

What is a remote over phone interpreter?

A Remote Over Phone Interpreter is a professional who facilitates communication between people who speak different languages by interpreting conversations over the telephone. They work remotely, often from home or a call center, and provide real-time language interpretation for various industries such as healthcare, legal, customer service, and emergency response. This role requires fluency in at least two languages, strong listening skills, and the ability to quickly and accurately convey messages between speakers. Remote Over Phone Interpreters play a vital role in ensuring that language barriers do not hinder access to important services.

What are the key skills and qualifications needed to thrive as a remote over phone interpreter?

To thrive as a Remote Over Phone Interpreter, you need fluency in at least two languages, strong listening skills, and familiarity with interpreter ethics, often supported by a relevant certification. Proficiency with telecommunication platforms, remote interpreting software, and secure call systems is typically required. Excellent verbal communication, cultural sensitivity, and the ability to remain calm under pressure are standout soft skills for this role. These abilities ensure accurate, confidential, and effective communication between parties, which is critical for facilitating understanding in medical, legal, or business settings.

What are some common challenges faced by remote over phone interpreters and how can they be managed?

Remote over-the-phone interpreters often face challenges such as handling poor audio quality, managing multiple calls with different subject matters, and quickly adapting to various dialects or accents. To manage these challenges, interpreters should use high-quality headsets, ensure a quiet work environment, and take regular breaks to minimize fatigue. It's also helpful to continuously improve language proficiency and familiarize oneself with industry-specific terminology to provide accurate and efficient interpretations.

What are the most commonly searched types of Over Phone Interpreter jobs in Utah?

The most popular types of Over Phone Interpreter jobs in Utah are:

What are popular job titles related to Remote Over Phone Interpreter jobs in Utah?

For Remote Over Phone Interpreter jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Over Phone Interpreter jobs in Utah look for?

The top searched job categories for Remote Over Phone Interpreter jobs in Utah are:

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Cities in Utah with the most Remote Over Phone Interpreter job openings:

Remote Over Phone Interpreter jobs near you

Medical Support Assistant (MSA), Remote - Salt Lake City, UT

CLFC Healthcare and Communications

Salt Lake City, UT • Remote

$21.49 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Quick Facts
  • Location: Fully remote (work from home). You must reside within 50 miles of a VISN 19 VA Medical Center. VA furnishes the computer equipment.
  • Employment Type: Full-time with benefits (W-2)
  • Compensation: Hourly base set to the Service Contract Act prevailing wage for your location (see the pay range on this posting), plus a $5.55 per hour Health and Welfare benefit and a quarterly performance bonus up to $2,080 per year.
  • Schedule: Monday through Friday, 8:00 AM to 4:30 PM local time (excluding federal holidays)
Position Overview

CLF Consultants LLC is hiring entry-level, fully remote Medical Support Assistants to support the VA VISN 19 Office of Community Care. You work from home and serve Veterans and their families across the VISN 19 region, scheduling primary care visits, specialty clinic appointments, community care consults, and follow-up engagements. Every scheduling interaction directly supports a Veteran accessing healthcare. This is an entry-level federal healthcare role open to candidates with at least six months of customer service experience, basic computer skills, and a high school diploma or GED.

CLFC provides structured onboarding, federal cybersecurity orientation, VA system training (VistA and CPRS), scheduling protocols under VHA Directive 1230, and ongoing coaching to set every team member up for success. The role offers stable weekday scheduling on a long-term federal healthcare program and a genuine gateway into federal healthcare administration.

Key Responsibilities
  • Schedule Veteran appointments for primary care, specialty clinics, and community care in accordance with VHA Directive 1230; meet scheduling accuracy and timeliness standards each shift.
  • Verify and update patient demographics, next of kin, emergency contact, and insurance information with the precision federal records standards require.
  • Document interactions in CPRS and VistA at the volume and accuracy the contract requires, averaging at least 20 cases per day over the week.
  • Coordinate with the Lead Scheduler and care teams; escalate stalled referrals and system issues through defined channels.
  • Provide professional, empathetic customer service to Veterans, family members, and VA staff by phone and secure channels.
  • Complete annual cybersecurity, Privacy Act, and HIPAA training, and maintain strict confidentiality on every record.
Required Qualifications
  • United States citizenship.
  • High school diploma or GED equivalent.
  • Oral and written proficiency in English; basic computer skills.
  • Typing speed of at least 50 words per minute.
  • Minimum 6 months of customer service experience.
  • Ability to pass a federal background investigation (NACI, Low Risk).
  • A quiet, private home workspace within 50 miles of a VISN 19 VA Medical Center, with reliable high speed internet.
Strongly Preferred Qualifications
  • Prior experience in a federal healthcare setting (VA, military health system, federal contractor, or community health center).
  • Familiarity with VistA, CPRS, or VA community care referral systems.
  • Background in healthcare scheduling, medical office administration, insurance verification, or a healthcare call center.
  • Bilingual ability (Spanish or another language spoken across the VISN 19 service area).
  • Military service or military-spouse remote-workforce background.
Compensation and Engagement Details
  • Hourly base pay set to the federal Service Contract Act Wage Determination for your location (see the pay range on this posting).
  • Quarterly performance bonus: Tier 1 up to $520 per quarter, Tier 2 up to $260 per quarter (up to $2,080 annually).
  • Service Contract Act Health and Welfare benefits (health, dental, vision), plus paid sick leave under Executive Order 13706.
  • Paid time off and the federal holiday schedule; retirement plan eligibility after a qualifying period.
  • Structured federal onboarding: cybersecurity attestation, VA system training (VistA, CPRS), and HIPAA compliance.
  • A dedicated CLFC Program Manager and mentor support, with a path to Lead roles as the program grows.
  • Multi-year contract potential: base year plus four option years.
  • Fully remote: no commute, VA-furnished equipment, and a mission-impact role supporting Veteran healthcare access.
About CLFC Healthcare and Communications

CLF Consultants LLC (DBA: CLFC Healthcare and Communications) is a nationwide healthcare staffing and language access services organization supporting federal, state, and local government agencies. With a network of 500 plus healthcare professionals and 200 plus interpreters across the United States. Equal Opportunity Employer.

Employment Type: OTHER

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