Remote Order Processor Jobs in Novato, CA (NOW HIRING)

Explore a career at EAH Housing.
Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.
What we offer
We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.
We believe in work / life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
Flexible Start Times (REM Onsite Positions)
We take care of our employees.
Competitive Salaries
403b Retirement Plan with 5% company match
Employee Wellness Program
Comprehensive Medical Insurance Plans
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP - Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH University, an in-house training program
EAH Housing is seeking a full-time Talent Development Program Coordinator to join our Corporate team in San Rafael, CA. This hybrid position (3 days onsite / 2 days remote) plays a key role in coordinating training programs and events that support employee learning and growth. Responsibilities include managing logistics such as scheduling, communications, and attendance tracking, as well as supporting both virtual and in-person learning sessions. Qualified candidates will have a Bachelors degree or equivalent of education and experience. Must have 2+ years in training, HR or L&D role. Bachelors degree in HR Management or related field a plus. Experience with UKG, Success Factors, and Yardi Aspire preferred. Salary range: $28.00 - $45.00 per hour; hiring range for new employees is generally $28.00 - $36.50 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.
COMPANY OVERVIEW
Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts.
EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our www.eahhousing.org to learn more about us, our culture, and how we strive to maintain excellence in everything we do.
For immediate consideration, please apply to requisition TALEN004482 on our website at www.eahhousing.org/careers
POSITION OVERVIEW
Under general supervision and acting on own initiative, performs a key role in supporting the Talent Development function by coordinating and executing training logistics, administering the Learning Management System (LMS), and ensuring a smooth and professional experience for learners across the organization. This position requires strong organizational skills, attention to detail, and the ability to build collaborative relationships with staff, vendors, and partners. Understands and supports EAH's mission and core values.
RESPONSIBILITIES
Talent Development Operations and Logistics

• Coordinates the logistics of employee onboarding (NHO), on-site and virtual training, employee engagement, wellness, and performance management sessions, including room scheduling, event setup and cleanup, ordering food and materials, and preparing sign-in sheets and name tags.
• Ensures all training sessions and events run smoothly by supporting instructors and participants before, during, and after each session.
• Maintains inventories of materials and order supplies as needed.
• Assists with the performance management and succession planning processes, ensuring timely completion of annual and mid-year performance reviews.
• Ensures performance and succession data is accurately captured in the performance management systems.

Learning Management System (LMS) Administration

• Maintains accurate records in the LMS, including course enrollment, completion data, and training paths.
• Registers employees for learning events, enrolls them in courses, and assigns learning tracks based on role and/or development needs.
• Monitors LMS functionality and supports user questions or issues related to system navigation.

Employee Onboarding and Engagement

• Supports the onboarding process for new hires by enrolling them in required courses, tracking completion, and managing surveys.
• Collaborates with HR and departments to ensure onboarding materials and timelines are current.
• Assists with the rollout and reporting of employee satisfaction and pulse surveys.
• Creates regular opportunities for social connections through employee group activities and events designed at increasing employee engagement and satisfaction at Corporate and satellite offices.

Communication and Marketing

• Manages the internal marketing of learning programs to increase participation and visibility.
• Drafts and distributes communications promoting upcoming learning events.
• Maintains training calendars and supports the creation of training materials and job aids.
• Reporting and Compliance Tracking
• Tracks participation in mandatory and elective training programs, including continuing education and certifications.
• Generates and distributes monthly and ad-hoc reports on training completion, attendance, and evaluations.
• Ensures training documentation meets compliance requirements and industry standards.
• Vendor Coordination and Technology Support
• Coordinates with external training vendors to ensure seamless delivery of sessions (both in-person and virtual).
• Supports the technical production of webinars or distance learning events using various online platforms.
• Provides basic troubleshooting and support for instructors and participants during virtual sessions.
• General Administrative Support
• Responds to Talent Development-related inquiries via phone, email and UKG People Assist with professionalism and accuracy.
• Assists with special projects and department-wide initiatives as needed, including regional summer events.
• Supports a culture of continuous learning and professional growth across the organization.
• Actively participates in safety program.
• Regular and predictable attendance.

QUALIFICATIONS
Bachelor's degree or equivalent combination of education and experience. 2 years' experience in training, HR, or L&D role
DESIRABLE QUALIFICATIONS

• Bachelor's degree in Human Resources Management or related field.
• Experience with UltiPro/UKG system.
• Experience with SuccessFactors system.
• Experience with Yardi Aspire system.

CRIMINAL BACKGROUND CHECK REQUIREMENTS
EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.
DRUG TESTING
EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.
EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985
INDEAH
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.