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Remote Order Processor Jobs in Merrillville, IN (NOW HIRING)

Order Validation & Strategic Coordination: Collaborate closely with Motorola Sales Representatives ... Process Excellence: Utilize established project management methodologies (including Six Sigma) to ...

Contract Administrator

Chicago, IL ยท On-site +1

$76K - $90K/yr

Remote, M-F 8 AM - 5 PM Reports to: Senior Director, Division Operations Estimated compensation for ... Oversee purchase order processing and payment requests, ensuring proper approvals * Address and ...

New

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Remote Order Processor information

See Merrillville, IN salary details

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How much do remote order processor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote order processor in Merrillville, IN is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Remote Order Processor vs Remote Customer Service Representative?

AspectRemote Order ProcessorRemote Customer Service Representative
CredentialsBasic computer skills, order management software familiarityCommunication skills, customer service experience
Work EnvironmentOrder processing systems, inventory databasesCall centers, chat platforms, email support
Industry UsageRetail, wholesale, logisticsRetail, telecom, tech support
Common Search IntentOrder processing tasks, remote order jobsCustomer support roles, remote service jobs

Remote Order Processors focus on managing and processing customer orders using specialized software, often within retail or logistics industries. Remote Customer Service Representatives handle customer inquiries and support via calls or chats. While both roles require strong communication skills, the primary difference lies in their core responsibilities and work tools.

What are common challenges faced by remote order processors, and how can they be managed?

Remote Order Processors often encounter challenges such as managing a high volume of orders, ensuring accuracy when entering data, and coordinating efficiently with other departments like shipping or customer service. These challenges can be managed by developing strong organizational skills, utilizing order management software effectively, and maintaining clear communication channels with team members. Staying proactive in resolving discrepancies and regularly reviewing order information also helps minimize errors and keeps processes running smoothly.

What is a remote order processor?

Remote Order Processors are professionals who manage customer orders for products or services from a remote location, often working from home. Their responsibilities typically include receiving and reviewing orders, entering order information into computer systems, verifying details for accuracy, and coordinating with other departments to ensure timely delivery. They may also handle customer inquiries related to orders and resolve any issues that arise during the process. Remote Order Processors play a vital role in ensuring a smooth order fulfillment process for businesses operating online or with distributed teams.

What skills and qualifications are needed to thrive as a remote order processor?

To thrive as a Remote Order Processor, you need strong attention to detail, organizational skills, and data entry proficiency, often supported by a high school diploma or equivalent. Familiarity with order management systems, ERP software, and basic spreadsheet tools is typically required. Excellent communication, time management, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a remote environment.
What are popular job titles related to Remote Order Processor jobs in Merrillville, IN? For Remote Order Processor jobs in Merrillville, IN, the most frequently searched job titles are:
What job categories do people searching Remote Order Processor jobs in Merrillville, IN look for? The top searched job categories for Remote Order Processor jobs in Merrillville, IN are:
What cities near Merrillville, IN are hiring for Remote Order Processor jobs? Cities near Merrillville, IN with the most Remote Order Processor job openings:
Infographic showing various Remote Order Processor job openings in Merrillville, IN as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,362 per year, or $18 per hour.

Product Manager, Inventory & Orders

FourKites

Chicago, IL โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Product Manager, Inventory & Orders
Location: Chicago HQ, or US-remote
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity
Role Overview
FourKites is building a next-generation Inventory & Orders module that gives supply chain teams unified, real-time visibility into on-hand stock, in-transit inventory, open orders, and stockout risk - across their entire network. We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making.
This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data - with your contributions directly shaping the foundational decisions of this offering.
Key Responsibilities
Product Execution & Specification
  • Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations.
  • Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries.
  • Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle.

Customer Discovery & Feedback Synthesis
  • Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams.
  • Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses.
  • Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements.

Integration & Data Requirements
  • Own integration requirement specifications - defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI.
  • Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding.
  • Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments.

Cross-Functional Collaboration
  • Partner closely with engineering, design, and Solutions Engineering throughout the feature lifecycle - from discovery through general availability.
  • Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings.
  • Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction.
Required Qualifications
  • 3+ years of professional experience in product management, supply chain operations, procurement, or demand planning.
  • Demonstrated understanding of inventory and procurement workflows - including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes.
  • Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity.
  • Comfort owning integration requirement discussions - understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code.
  • Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent.
  • Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements.
  • Comfortable working across time zones in a remote or hybrid environment.
Preferred Qualifications
  • Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice.
  • Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools.
  • Exposure to AI/ML-assisted recommendations in an operational supply chain context - such as automated reorder suggestions, stockout prediction, or inventory rebalancing.
  • Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role.
  • Experience with supply chain visibility platforms or similar real-time logistics and inventory products.
  • Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply.

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!
Why Join FourKites?
Who we are:
FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Towerยฎ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily - from purchase orders to final delivery - helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.
FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.
If you are a California resident, here is our California Applicant Privacy Notice.
If you are a European Union resident, here is our EU Applicant Privacy Notice.
Compensation
The expected annual base salary range for this role is $130,000 - $160,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.
US Benefits
  • Medical, Dental & Vision benefits start on first day of employment
    • Health Savings Account employer contribution
    • Medical and Dependent Care FSA
    • Supplemental insurance for Accident and Critical Illness expense reimbursement
    • Dedicated resources for family planning, 1:1 support for new parents, access to child care and welfare networks, fertility, LGBTQIA+ inclusive, behavioral and psychological health
  • 401k Retirement savings employer match
  • Bonus and incentive compensation as well as employee stock option program
  • Employer paid life insurance and short term disability insurance
  • 20 PTO days, 5 recharge days, 2 volunteer days
    • Up to 16 weeks of parental leave for birthing parents, fully paid
    • Up to 12 weeks of parental leave for non-birthing parents (8 weeks paid, 4 weeks unpaid)
  • Technology reimbursement
  • Commuter benefits for in office employees (Chicago)
  • Annual Wellness Stipend
  • Ongoing learning & development opportunities