This is a remote work position, within the continental US, some travel will be required. Key ... order processing. · Partner with business and technical stakeholders to define requirements ...
Quick apply
This is a remote work position, within the continental US, some travel will be required. Key ... order processing. · Partner with business and technical stakeholders to define requirements ...
Quick apply
This is a remote work position, within the continental US, some travel will be required. Key ... order processing. · Partner with business and technical stakeholders to define requirements ...
This position is remote based within the US with the ability to work West Coast time zones. The ... Receive, process, track, and report on all field Sales requests and customer orders related to ...
This position is remote based within the US with the ability to work West Coast time zones. The ... Receive, process, track, and report on all field Sales requests and customer orders related to ...
Chattanooga, TN · Remote
$14.50 - $19.75/hr
Support process improvements and team collaboration initiatives Qualifications: * Experience in ... Flexible remote work environment * Performance-based compensation based on completed client ...
Chattanooga, TN · Remote
$14.50 - $19.75/hr
Support process improvements and team collaboration initiatives Qualifications: * Experience in ... Flexible remote work environment * Performance-based compensation based on completed client ...
Calhoun, TN · Remote
Remote {#LI-Remote}, this role provides support for the East Coast and will require East Coast ... Process orders once received and ensure proper handoff to operations. * Gather and report ...
Calhoun, TN · Remote
Remote {#LI-Remote}, this role provides support for the East Coast and will require East Coast ... Process orders once received and ensure proper handoff to operations. * Gather and report ...
Chattanooga, TN · On-site +1
$47K - $59K/yr
Eligible Work Locations Remote - Nationwide, United States Why WWT? At World Wide Technology, we ... Operational Support: Assist with quoting, order processing, and product information requests from ...
Chattanooga, TN · On-site +1
$47K - $59K/yr
Eligible Work Locations Remote - Nationwide, United States Why WWT? At World Wide Technology, we ... Operational Support: Assist with quoting, order processing, and product information requests from ...
... order. 5. Outpatient coders are responsible for following charge verification processes and routing ... Must be able to work effectively in a remote work capacity. The associate must provide management ...
... order. 5. Outpatient coders are responsible for following charge verification processes and routing ... Must be able to work effectively in a remote work capacity. The associate must provide management ...
Chattanooga, TN · Remote
$18/hr
Answer questions about product information, order placement, order and delivery status, product ... Share insights on emerging customer trends and recommend process improvements. * Attend training ...
Chattanooga, TN · Remote
$18/hr
Answer questions about product information, order placement, order and delivery status, product ... Share insights on emerging customer trends and recommend process improvements. * Attend training ...
Chattanooga, TN · Remote
$166K - $191K/yr
Own the entire software development process from timeline estimation to coding, testing and release ... identifying issues in order to unblock yourself for a given project Preferred Requirements:
Chattanooga, TN · Remote
$166K - $191K/yr
Own the entire software development process from timeline estimation to coding, testing and release ... identifying issues in order to unblock yourself for a given project Preferred Requirements:
Cleveland, TN · On-site +1
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Cleveland, TN · On-site +1
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Chattanooga, TN · On-site +1
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Chattanooga, TN · On-site +1
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Cleveland, TN · Remote
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
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Apply Early
Cleveland, TN · Remote
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Apply Early
Cleveland, TN · On-site +1
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Cleveland, TN · On-site +1
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Chattanooga, TN · Remote
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Quick apply
Apply Early
Chattanooga, TN · Remote
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Apply Early
Chattanooga, TN · On-site +1
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Chattanooga, TN · On-site +1
$60K - $85K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Dalton, GA · On-site +1
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Dalton, GA · On-site +1
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Quick apply
Apply Early
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Apply Early
Dalton, GA · On-site +1
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Dalton, GA · On-site +1
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Chattanooga, TN · Remote
$125K - $145K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Quick apply
Apply Early
Chattanooga, TN · Remote
$125K - $145K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Apply Early
Chattanooga, TN · On-site +1
$125K - $145K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Chattanooga, TN · On-site +1
$125K - $145K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Cleveland, TN · On-site +1
$125K - $145K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
Cleveland, TN · On-site +1
$125K - $145K/yr
Our interview process focuses on your skill sets, interest as well as geographic location to match ... Our Site Supervisors are geographically dispersed throughout the areas we work in order to have ...
$8.97 - $10.27
1% of jobs
$10.27 - $11.56
1% of jobs
$11.56 - $12.85
6% of jobs
$12.85 - $14.15
14% of jobs
$14.31 is the 25th percentile. Wages below this are outliers.
$14.15 - $15.44
21% of jobs
The median wage is $15.87 / hr.
$15.44 - $16.73
19% of jobs
$16.73 - $18.03
12% of jobs
$18.09 is the 75th percentile. Wages above this are outliers.
$18.03 - $19.32
11% of jobs
$19.32 - $20.61
6% of jobs
$20.61 - $21.91
5% of jobs
$21.91 - $23.20
3% of jobs
$8
$16
$23
| Aspect | Remote Order Processor | Remote Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, order management software familiarity | Communication skills, customer service experience |
| Work Environment | Order processing systems, inventory databases | Call centers, chat platforms, email support |
| Industry Usage | Retail, wholesale, logistics | Retail, telecom, tech support |
| Common Search Intent | Order processing tasks, remote order jobs | Customer support roles, remote service jobs |
Remote Order Processors focus on managing and processing customer orders using specialized software, often within retail or logistics industries. Remote Customer Service Representatives handle customer inquiries and support via calls or chats. While both roles require strong communication skills, the primary difference lies in their core responsibilities and work tools.

Full-time
Posted 7 days ago
7.7
Based on 47 frontline employees who took The Breakroom Quiz
196th of 421 rated machine equipment manufacturers
BUILT TO CONNECT
Astec is a global infrastructure and manufacturing company delivering innovative solutions for the asphalt road building and aggregate processing industries, supported by a strong legacy of operational excellence and continuous innovation.
ABOUT THE POSITION
The Oracle Technical Analyst plays a highly technical role in shaping Astec’s Oracle Fusion Quote-to-Cash landscape by designing, configuring, testing, and supporting scalable solutions across Oracle Fusion Order Management, Oracle Pricing, Shipping, Oracle CPQ, integrations, reporting, and production support. This role requires hands-on experience with Fusion OM configuration, CPQ administration, order orchestration, business rules, extensions, Groovy scripting, service mappings, and cross-functional Q2C process design. The position partners closely with business leaders, SMEs, architects, developers, and technical teams to translate complex requirements into integrated Oracle Cloud solutions, support Oracle Redwood adoption, and sustain global design standards across enterprise initiatives.
LOCATION: This is a remote work position, within the continental US, some travel will be required.
Key Deliverables
· Lead hands-on configuration, optimization, and support of Oracle Fusion Q2C capabilities across Order Management, Pricing, Shipping, CPQ, and related upstream/downstream integrations.
· Design and maintain technical solution artifacts including configuration workbooks, functional specifications, extension designs, Groovy script logic, service mapping documentation, process flows, test plans, change requests, and user enablement materials.
· Drive solution improvements through order orchestration design, OM extensions, CPQ rules/configuration, pricing logic, testing, deployment, and production support.
Key Activities & Responsibilities
· Lead Oracle Fusion Q2C configuration and support across Order Management, Pricing and Global Order Promising touchpoints.
· Configure and troubleshoot Oracle Fusion Order Management capabilities including orchestration process definitions, fulfillment lines, transformation rules, order attributes, holds, constraints, approvals, DOO setups, service mappings, extensible flexfields, profile options, lookups, and processing constraints.
· Design, develop, review, and support Order Management extensions using Groovy scripting to default values, validate order data, enrich transactions, trigger business logic, call public view objects, and support integration-driven order processing.
· Partner with business and technical stakeholders to define requirements, design scalable solutions, produce functional and technical specifications, and validate end-to-end impacts across quoting, order capture, pricing, fulfillment, shipping, invoicing, and reporting.
· Support end-to-end delivery including configuration, integration coordination, data conversion planning, deployment readiness, cutover support, go-live stabilization, and production issue resolution.
· Lead SIT, UAT, regression, quarterly patch, and release testing, including impact analysis, test script development, defect triage, root-cause analysis, and validation of fixes across integrated Q2C scenarios.
· Develop reports, dashboards, documentation, training materials, knowledge articles, and support playbooks while driving continuous process improvement and adherence to global template standards.
To be successful in this role, your experience and competencies are:
• Bachelor’s degree in Computer Science, Information Systems, Business, Engineering, or a related field, or equivalent enterprise systems experience.
• 5+ years of technical systems analysis, solution design, or enterprise application configuration experience in Q2C environments.
• 3+ years of hands-on Oracle Cloud Fusion Q2C experience across Order Management, Pricing, Shipping, Oracle CPQ, and integrated quote-to-order/order-to-cash processes.
• Deep functional and technical expertise in Oracle Fusion Order Management configuration, including orchestration process definitions, fulfillment steps, transformation rules, order attributes, holds, constraints, approvals, service mappings, extensible flexfields, lookups, profile options, and setup dependencies.
• Hands-on experience creating and supporting Oracle Order Management extensions using Groovy scripting, including header and line-level validations, defaulting logic, data enrichment, public view object access, error handling, and calls to internal or external services.
• Strong Oracle CPQ configuration experience, including product configuration models, configuration and constraint rules, commerce process administration, quote attributes, pricing/discounting logic, approval workflows, document generation, BML scripting, and CPQ-to-Fusion OM quote-to-order integration.
• Knowledge of Oracle integration capabilities and data tools including REST APIs, SOAP services, Oracle Integration Cloud, FBDI, ADFdi, file-based interfaces, error handling, payload analysis, and end-to-end integration troubleshooting.
• Ability to create functional and technical solution artifacts including FSDs, configuration workbooks, extension design documents, mapping documents, process flows, test scenarios, cutover plans, deployment support materials, and production support runbooks.
• Experience with OTBI, BI Publisher, subject areas, data models, and operational reporting used to support Q2C monitoring, exception management, reconciliation, and leadership visibility.
• Strong testing discipline across SIT, UAT, regression, quarterly patch validation, release readiness, defect triage, root-cause analysis, and post-go-live stabilization in integrated Oracle Cloud environments.
• Demonstrated ability to work with architects, developers, business SMEs, support partners, and vendors to resolve complex configuration, extension, integration, data, and security issues.
• Strong stakeholder management, analytical thinking, documentation, communication, and problem-solving skills with the ability to explain technical concepts to business users and leadership.
• Experience with Oracle Redwood UX, Visual Builder Studio, Oracle Cloud release management, and SOX-controlled change management practices is preferred.
Supervisor and Leadership Expectations
No supervisory duties, but will need to coordinate activities with both internal and external resources and teams
Our Culture and Values
Employees that become part of Astec embody the values below throughout their work.
· Continuous devotion to meeting the needs of our customers.
· Honesty and integrity in all aspects of business
· Respect for all individuals
· Preserving entrepreneurial spirit and innovation
· Safety, quality, and productivity as means to ensure success.
NOTE: This position is responsible for certain internal control responsibilities. These internal control responsibilities are verbally communicated to the incumbent and periodic feedback is provided as it relates to the performance of these internal control responsibilities.
WORK ENVIRONMENT
Office
While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Up to 50% of travel is required for this position, depending on project schedules.
EQUAL OPPORTUNITY EMPLOYER
As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person’s veteran status or any other characteristic protected by law or executive order.
Sourced by ZipRecruiter
Manufacturing and retail
1,001 - 5,000 Employees
Chattanooga, TN, US
1972