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Remote Order Processor Jobs in Delaware (NOW HIRING)

Remote Job Schedule: 9/80 Schedule (Off every other Friday) L3Harris Spectrum Superiority Sector is ... Process (BAP) and regularly interact with various levels of management, functional staff ...

New

Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ... process for designated office(s) or client groups, including assisting with system set-up ...

Data Analyst

Newark, DE ยท On-site +1

... in order to perform on-time research and analysis to formulate solutions for issues of low to ... This is a remote position. About Us Ecclesiastes provides highly skilled IT professionals to fill ...

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Remote Order Processor information

What is the difference between Remote Order Processor vs Remote Customer Service Representative?

AspectRemote Order ProcessorRemote Customer Service Representative
CredentialsBasic computer skills, order management software familiarityCommunication skills, customer service experience
Work EnvironmentOrder processing systems, inventory databasesCall centers, chat platforms, email support
Industry UsageRetail, wholesale, logisticsRetail, telecom, tech support
Common Search IntentOrder processing tasks, remote order jobsCustomer support roles, remote service jobs

Remote Order Processors focus on managing and processing customer orders using specialized software, often within retail or logistics industries. Remote Customer Service Representatives handle customer inquiries and support via calls or chats. While both roles require strong communication skills, the primary difference lies in their core responsibilities and work tools.

What are some common challenges faced by Remote Order Processors, and how can they be managed effectively?

Remote Order Processors often encounter challenges such as managing a high volume of orders, ensuring accuracy when entering data, and coordinating efficiently with other departments like shipping or customer service. These challenges can be managed by developing strong organizational skills, utilizing order management software effectively, and maintaining clear communication channels with team members. Staying proactive in resolving discrepancies and regularly reviewing order information also helps minimize errors and keeps processes running smoothly.

What are Remote Order Processors?

Remote Order Processors are professionals who manage customer orders for products or services from a remote location, often working from home. Their responsibilities typically include receiving and reviewing orders, entering order information into computer systems, verifying details for accuracy, and coordinating with other departments to ensure timely delivery. They may also handle customer inquiries related to orders and resolve any issues that arise during the process. Remote Order Processors play a vital role in ensuring a smooth order fulfillment process for businesses operating online or with distributed teams.

What are the key skills and qualifications needed to thrive as a Remote Order Processor, and why are they important?

To thrive as a Remote Order Processor, you need strong attention to detail, organizational skills, and data entry proficiency, often supported by a high school diploma or equivalent. Familiarity with order management systems, ERP software, and basic spreadsheet tools is typically required. Excellent communication, time management, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a remote environment.
What are popular job titles related to Remote Order Processor jobs in Delaware? For Remote Order Processor jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Order Processor jobs in Delaware look for? The top searched job categories for Remote Order Processor jobs in Delaware are:
What cities in Delaware are hiring for Remote Order Processor jobs? Cities in Delaware with the most Remote Order Processor job openings:

Principal, Capture Management

L3HHCM20

Dover, DE โ€ข Remote

Other

Medical, Retirement, PTO

Posted yesterday


Job description

Job Title: Principal, Capture Manager

Job Code: 38650

Job Location: Remote

Job Schedule: 9/80 Schedule (Off every other Friday)

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Job Description:

L3Harris Spectrum Superiority Sector is looking for a Principal Capture Manager to join our Networking and Data Links Solution Business Area. This business focuses on designing, developing, and delivering tactical solutions in support of complex United States Navy (USN) / United States Marine Corps (USMC) missions. The role will focus on tactical and operational Command and Control (C2) for strategic warfighting applications, enabling real-time decision-making and planning for comprehensive all-domain awareness.ย 

The Capture Manager is an essential role providing support to the Business Area's growth strategy and has overall accountability for qualified new business development efforts. The Capture Manager is responsible for forming and leading/orchestrating a capture team to increase L3Harris' win probability from the identification of a qualified opportunity through to the eventual award. The Capture Manager is expected to identify gaps and conduct market, customer, and competitive analysis to shape and inform opportunities.

Additionally, they will determine the resources needed to pursue a business opportunity, advocate for bid strategies, champion pricing, teaming, roadmaps, and proposal strategies, and manage the transition from business opportunity to proposal development to award.ย  The capture manager may be responsible for one or multiple efforts concurrently. This individual is expected to exercise prudent judgment while operating within a defined L3Harris Business Acquisition Process (BAP) and regularly interact with various levels of management, functional staff, government customers, and prime contractors. They should be experienced in all aspects of the acquisition lifecycle, with demonstrated expertise in strategic planning and government acquisitions.

The successful candidate will thrive in an environment where they are responsible for capturing multiple opportunities simultaneously across various stages of maturity. They will engage and lead diverse teams in a fast-paced setting, demonstrating the ability to influence, motivate, and drive results, particularly in securing new orders.

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Essential Functions:

  • Capture manager prepares information for decision gates and color team reviews.ย  Once management makes a decision, the capture manager oversees the execution of the plan to drive the outcomes management has approved.
  • Leading the assigned opportunity through (tailored) BAP activities, from an approved Gate 1 (pursue decision) through Gate 2 (bid decision).ย  Capture manager supports the proposal team in a consulting role post approved Gate 2.
  • Managing the capture process, recommending process tailoring, defining, and prioritizing all pursuit team activities, and managing spending against approved discretionary budgets.
  • Forming the core capture team. Establishing capture team (& consultant partners as necessary). Responsible for resource need requests, including staffing for the pursuit development and proposal phases.
  • Determining and prioritizing customer 'hot buttons' and issues, folding into the pursuit strategy.
  • Creating and validating Customer Value Propositions and completing executive summary (started by BD Manager).
  • Assessing competitive position to inform the win strategy.
  • Overseeing and verifying competitive analysis, Black Hat Reviews, Green Team (financial and contractual approaches).
  • Determining discriminators and solution set: validating the win strategy.
  • Initiating teaming agreements and small business plan, as needed.
  • Planning, holding, and participating in key decision Gates and progress reviews.ย  Ensuring completion of Technical Baseline Review (TBR), Color Teams (i.e. Black Hat, Blue Team, Green Team, Pink Team, and Red Team), Proposal Cost Reviews (PCR), Pricing reviews, and assists in presentation development.
  • Travel as necessary.
  • Conducting lessons learned/analysis.

Required Qualifications:

  • Bachelor's Degree and a minimum of 12 years of prior relevant experience. Graduate Degree and a minimum of 10 years of prior related experience. In lieu of a degree, a minimum of 16 years of prior related experience.

Preferred Qualifications:

  • Secret US Security Clearance.
  • Proven track record of leading captures from opportunity identification through Gate reviews, Competitive assessment (i.e. Black Hat sessions), develop/refine pricing strategy, solution shaping and final proposal.ย 
  • Capable of shaping customer requirements early by engaging senior government leaders and influencing acquisition direction.
  • Skilled in building and enforcing disciplined capture plans with measurable progress, milestones and win-theme alignment.
  • Established, trust-based relationships across senior government customers (O-6 level, program directors, etc.).
  • Strong competency in competitive assessment, Black Hat analysis and opportunity shaping.
  • Ability to anticipate competitor positioning, teaming plays and technical discriminators and formulate counter-strategies.
  • Active Top Secret/SCI clearance, or a recent background investigation is preferred.
  • Understanding of end-to-end tactical communications missions and associated architectures; Ability to understand and articulate complex networking and system solutions.
  • Recent experience in the US defense sector.
  • Skilled at architecting clear, compelling win strategies and translating them into proposal content.
  • Proven ability to identify, evaluate and negotiate with best-fit partners across primes, mid-tiers and niche providers; comfortable crafting creative teaming arrangements that strengthen solution credibility.
  • Effective at leading cross-functional teams to drive a unified capture approach.
  • Brings clarity, urgency and accountability in rapidly changing environments; strong executive-level communication and crisp, data-drive status reporting.
  • Deep knowledge of FAR-based, OTA and CSO acquisition models.
  • Capable of providing/reinforcing the credibility and commitment of L3Harris at appropriate levels within the customer community.
  • Demonstrated expertise within the Department of War, specifically USN / USMC.
  • Demonstrated ability in competitive analysis, customer analysis, win strategy development, proposal and color team leadership, and price-to-win analysis.
  • Broad management and leadership experience, leading cross-functional project teams with prior success in business development, capture management, or program management.
  • Excellent initiative - an independent, dynamic, success-driven, entrepreneurial self-starter who drives change daily for a stronger, better business.
  • Excellent leadership, interpersonal, written, and verbal skills.
  • Objective thinker and problem solver with the ability to execute challenging tasks.

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $146,000 - $271,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, Cleveland Ohio, and Vermont is $126,500 - $235,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, educationย assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.ย 

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