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Remote Order Processing Jobs in Saint Louis, MO (NOW HIRING)

Remote Customer Service Specialist

Saint Louis, MO · On-site +1

$16.50 - $22/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

The ability to work from our STL or LA office is a plus factor, but remote-work candidates are also ... Coordinate change order and work order processes to ensure consistency with underlying master ...

The ability to work from our STL or LA office is a plus factor, but remote-work candidates are also ... Coordinate change order and work order processes to ensure consistency with underlying master ...

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Remote Order Processing information

See Saint Louis, MO salary details

$9

$17

$24

How much do remote order processing jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote order processing in Saint Louis, MO is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.62 per hour, depending on experience, location, and employer.

What is a remote order processing?

A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.

What does a remote order processing do?

A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.

What are the key skills and qualifications needed to thrive in remote order processing?

To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

What are popular job titles related to Remote Order Processing jobs in Saint Louis, MO?

For Remote Order Processing jobs in Saint Louis, MO, the most frequently searched job titles are:

What job categories do people searching Remote Order Processing jobs in Saint Louis, MO look for?

The top searched job categories for Remote Order Processing jobs in Saint Louis, MO are:

What cities near Saint Louis, MO are hiring for Remote Order Processing jobs?

Cities near Saint Louis, MO with the most Remote Order Processing job openings:

Infographic showing various Remote Order Processing job openings in Saint Louis, MO as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,030 per year, or $17.8 per hour.

Customer Experience Rep- Staples Promotional Products

Wildwood, MO • On-site, Remote


Staples, Inc.
Retail • 10K+ employees

5.7

Company rating: 5.7 out of 10

Based on 637 frontline employees who took The Breakroom Quiz

456th of 738 rated retailers

Recommended by students

Respectful managers

Uninterrupted breaks


$15.25 - $20.75/hr

Full-time

Retirement, PTO

Posted 2 days ago

New


Job description

Staples is business to business. You're what binds us together.

While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. We help customers build love for their brands with customized merchandise solutions that create lasting impact. Join our winning team!

As an SPP Customer Experience Representative, you will be a trusted connection between customers, internal teams, and external partners. In this remote role, you will manage orders, resolve customer challenges, and strengthen relationships while supporting business growth. If you enjoy turning complex requests into seamless experiences, this opportunity offers the collaboration, variety, and ownership to make a visible impact.

What you will be doing:

  • Support customers across phone, email, chat, and Microsoft Teams by processing orders, resolving inquiries, and delivering a consistently positive experience.

  • Build strong customer relationships and identify thoughtful cross-selling and upselling opportunities that align with customer needs.

  • Enter orders accurately, provide timely status updates, and monitor open order reports through shipment and invoicing.

  • Coordinate with carriers to reroute or expedite shipments when needed to support on-time delivery.

  • Navigate multiple ordering platforms and specialized tools, including color selection, logo selection, and personalization options.

  • Partner with warehouse, account management, inventory, finance, sales, implementation, and export teams to ensure seamless order execution.

  • Represent Customer Experience in account meetings and recommend opportunities to improve service, sales, and customer growth.

  • Resolve complex concerns by issuing credits or replacement orders and negotiating partial credits or discounts within policy guidelines.

  • Support international customers and export partners to promote timely delivery and appropriate cost recovery.

  • Contribute to operational initiatives and customer outreach that support sales, margin, and budget utilization.

What You Bring to the Table:

  • Excellent written and verbal communication skills, with the ability to adapt your approach to different customer needs and situations.

  • A customer-first mindset with a proactive approach to service, relationship building, and follow-through.

  • Strong problem-solving skills and confidence handling complex or sensitive customer concerns.

  • The ability to prioritize and multitask effectively in a fast-paced, metrics-driven environment.

  • Strong attention to detail and accuracy when processing orders, documenting activity, and coordinating next steps.

  • A collaborative, adaptable approach to working across teams and systems.

What's needed: Basic Qualifications:

  • 2+ years of related or transferable experience in customer service, order management, or sales support.

  • 1+ year experience with Microsoft Office and collaboration tools such as Microsoft Teams.

  • Experience working with CRM systems and order-processing platforms.

  • A designated, distraction-free home workspace with high-speed internet.

Preferred Qualifications:

  • Associate or technical degree in a related field.

  • Experience in promotional products, eCommerce order support, account support, or a multi-channel customer service environment.

  • Experience working with phone and email performance metrics.

  • Experience coordinating new customer or program implementations with Sales and Implementation teams.

  • Experience supporting international orders, shipping coordination, or customer growth initiatives.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (14 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples logo

About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

Social media


What Staples employees say

Pay

Benefits

Hours and flexibility

Workplace

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