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Remote Order Processing Jobs in Pinson, AL (NOW HIRING)

Soft source inc

Customer service representative

Birmingham, AL · Remote

$16.50 - $22.25/hr

Order Processing * Customer Retention * Complaint Resolution * Attention to Detail * Adaptability * Team Collaboration * Remote Communication * Product Knowledge * Empathy * Decision Making * Process ...

Encompass Health

Remote Pharmacist

Birmingham, AL · Remote

$54.50 - $65.50/hr

Remote Pharmacist Career Opportunity This role is a separate division of pharmacy that is based out ... order & therapy duplications, over-dose range, and renal dosing and follows appropriate process to ...

XACT

Customer Service Specialist - AL

Birmingham, AL · Remote

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals who have an interest in ... order process. You'll use your empathy, resourcefulness, and problem-solving skills to deliver ...

Airliquidehr

Account Manager

Birmingham, AL · On-site +1

... order processing and logistics, and our Engineering and Field Service teams to provide technical support and on-site expertise. * Internal Networking: Success in this remote, work-from-home position ...

Arcoro

Sr. Salesforce Administrator - Remote

Birmingham, AL · On-site +1

$110K - $130K/yr

Strong quote-to-cash and order-to-cash process knowledge, including how CPQ, billing, and revenue ... Hybrid/Remote Work About the Company A rapidly growing SaaS company, Arcoro offers proven modular H ...

Arcoro

Account Manager - Remote

Birmingham, AL · Remote

Account Managers own the expansion sales process from opportunity creation through close and ... order to identify needs and align the right Arcoro solutions. * Build relationships across the ...

Arcoro

Account Manager - Remote

Birmingham, AL · Remote

Account Managers own the expansion sales process from opportunity creation through close and ... order to identify needs and align the right Arcoro solutions. * Build relationships across the ...

Arcoro

Account Manager - Remote

Birmingham, AL · On-site +1

$60K - $70K/yr

Account Managers own the expansion sales process from opportunity creation through close and ... order to identify needs and align the right Arcoro solutions. * Build relationships across the ...

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Remote Order Processing information

See Pinson, AL salary details

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How much do remote order processing jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote order processing in Pinson, AL is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.65 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Remote Order Processing?

A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.

What is a Remote Order Processing job?

A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive in the Remote Order Processing position, and why are they important?

To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

What job categories do people searching Remote Order Processing jobs in Pinson, AL look for? The top searched job categories for Remote Order Processing jobs in Pinson, AL are:
What cities near Pinson, AL are hiring for Remote Order Processing jobs? Cities near Pinson, AL with the most Remote Order Processing job openings:
Remote Order Processing jobs near you
Infographic showing various Remote Order Processing job openings in Pinson, AL as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,207 per year, or $16.9 per hour.

Customer service representative

Soft source inc

Birmingham, AL • Remote

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Job description

Job Description – Remote Customer Service RepresentativePosition Summary

We are seeking a customer-focused Remote Customer Service Representative to provide exceptional support to customers through phone, email, chat, and other digital communication channels. The ideal candidate is an excellent communicator with strong problem-solving skills, a positive attitude, and the ability to deliver outstanding customer experiences while working in a remote environment.

Key Responsibilities

  • Respond to customer inquiries via phone, email, live chat, and other communication channels in a timely and professional manner.

  • Resolve customer issues, complaints, and service requests while ensuring a positive customer experience.

  • Provide accurate information about products, services, policies, and account-related inquiries.

  • Document customer interactions, updates, and resolutions within the CRM system.

  • Process orders, returns, exchanges, cancellations, and account updates accurately.

  • Escalate complex issues to the appropriate department while maintaining ownership of customer concerns.

  • Follow established service standards, workflows, and company policies.

  • Monitor customer satisfaction and identify opportunities to improve the overall customer experience.

  • Collaborate with cross-functional teams to resolve customer issues efficiently.

  • Meet or exceed key performance indicators (KPIs) including response time, resolution time, customer satisfaction (CSAT), and quality metrics.

  • Participate in training sessions and stay current on product knowledge and company updates.

  • Maintain confidentiality of customer information and comply with company security policies.

  • Support continuous process improvement initiatives to enhance service quality and operational efficiency.

Required Qualifications

  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.

  • 1–3 years of customer service, call center, help desk, or client support experience.

  • Excellent verbal and written communication skills.

  • Strong interpersonal, problem-solving, and conflict-resolution abilities.

  • Ability to work independently in a remote environment while managing multiple tasks.

  • Strong organizational skills with high attention to detail.

  • Comfortable learning new systems and technologies.

Preferred Qualifications

  • Experience supporting customers in a remote or virtual environment.

  • Experience using CRM and customer support platforms.

  • Bilingual or multilingual communication skills are a plus.

  • Experience in e-commerce, SaaS, healthcare, financial services, or technology industries.

Technical Skills

  • Zendesk

  • Salesforce Service Cloud

  • HubSpot CRM

  • Freshdesk

  • Intercom

  • Microsoft Office 365

  • Google Workspace

  • Slack

  • Microsoft Teams

  • Zoom

  • RingCentral

  • Five9

  • Aircall

  • Jira

  • Confluence

Core Competencies

  • Customer Service Excellence

  • Customer Relationship Management (CRM)

  • Problem Solving

  • Conflict Resolution

  • Active Listening

  • Verbal & Written Communication

  • Multitasking

  • Time Management

  • Data Entry

  • Order Processing

  • Customer Retention

  • Complaint Resolution

  • Attention to Detail

  • Adaptability

  • Team Collaboration

  • Remote Communication

  • Product Knowledge

  • Empathy

  • Decision Making

  • Process Improvement

What We Offer

  • Fully remote work environment

  • Competitive salary and performance incentives

  • Health, dental, and vision insurance

  • Paid time off and company holidays

  • Home office support (where applicable)

  • Paid training and professional development

  • Collaborative, inclusive, and supportive team culture

  • Opportunities for career growth and advancement