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Remote Order Processing Jobs in Jessup, MD (NOW HIRING)

CSAA

Procurement Specialist - Remote

Washington, DC · Remote

In order for your application to be correctly processed please sign-in before you apply Internal ... Job Title Procurement Specialist - Remote Requisition Number R7762 Procurement Specialist - Remote ...

ForgeFit

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Baltimore, MD · On-site +1

$17 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

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All JobsRemote Order Processing JobsRemote Order Processing Jobs in Jessup, MD

Remote Order Processing information

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How much do remote order processing jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote order processing in Jessup, MD is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.77 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Remote Order Processing?

A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.

What is a Remote Order Processing job?

A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive in the Remote Order Processing position, and why are they important?

To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

What job categories do people searching Remote Order Processing jobs in Jessup, MD look for? The top searched job categories for Remote Order Processing jobs in Jessup, MD are:
What cities near Jessup, MD are hiring for Remote Order Processing jobs? Cities near Jessup, MD with the most Remote Order Processing job openings:
Remote Order Processing jobs near you
Customer Success Team (CST) - Federal Government Team

Customer Success Team (CST) - Federal Government Team

Safeware, Inc

Lanham, MD • Remote

Full-time

Posted 6 days ago

Job description

Customer Success Team (CST) – Federal Government Team 

Job Description 

Safeware, Inc. is seeking a Customer Success Team Member (CST) to support our Federal Government Sales team. This role combines core CST responsibilities with specialized support for federal sales operations, including bid management, contract compliance, and government procurement processes. 

The CST serves as a critical link between customers, vendors, contracts, and the sales team—ensuring timely, accurate, and compliant execution of orders and bids within the federal space. This is a Remote position. 


Key Responsibilities 

Customer Support & Order Management 

  • Respond to inbound customer inquiries via phone and email regarding product availability, pricing, order status, tracking, and lead times. 

  • Process customer orders and maintain accurate records in Epicor Prophet 21. 

  • Track and manage orders from quote to delivery, ensuring timely updates and resolution of issues. 

  • Provide freight estimates, rush requests, and coordinate solutions to meet required delivery timelines. 

  • Source products through existing and new vendors to meet customer needs. 

Federal Sales & Bid Support 

  • Support the Federal Sales team with new bid opportunities and assist in preparing and submitting pricing quotes. 

  • Search for and monitor opportunities across federal bidding platforms such as GSA eBuy, SAM.gov, Unison, and other bid boards. 

  • Assist in managing sales accounts, including prime vendors and end users within the Department of Defense and other federal agencies. 

  • Collaborate with the Contracts team to review solicitations, terms and conditions, and required documentation to ensure compliance. 

  • Work with Vendor Relations to obtain DORs (Dealer of Record), special pricing, and other vendor communications. 

Contracts & Compliance 

  • Learn and apply knowledge of federal contract vehicles to ensure sales align with appropriate agreements. 

  • Ensure all transactions comply with federal regulations, including TAA (Trade Agreements Act) and Berry Amendment requirements. 

  • Understand and adhere to requirements for handling sensitive government security information. 

  • Support internal teams and customers in understanding contract terms and proper usage. 

General CST Responsibilities 

  • Maintain detailed records of customer interactions, transactions, and resolutions. 

  • Identify customer needs and provide solutions to ensure high levels of satisfaction. 

  • Communicate effectively with internal teams and escalate issues as needed. 

  • Assist with inventory processes and other operational tasks as required. 

  • Continuously build knowledge of Safeware products, vendors, and federal procurement processes. 

Qualifications 

  • High School diploma or GED required; additional education preferred 

  • 1+ year of customer service experience in a fast-paced environment (distribution experience preferred) 

  • Strong attention to detail, especially in compliance-driven environments 

  • Ability to manage multiple priorities and meet deadlines 

  • Excellent written, verbal, and interpersonal communication skills 

  • Proficiency in Microsoft Office (Word, Excel, Outlook) 

  • Ability to work both independently and collaboratively 

Preferred (Can Be Developed Over Time) 

  • Experience with federal procurement platforms (GSA eBuy, SAM.gov, Unison) 

  • Familiarity with government contracts and compliance requirements 

  • Understanding of federal sales cycles and bid processes 

What Success Looks Like 

  • Timely and accurate quote and order processing 

  • Strong support of federal bid opportunities and compliance requirements 

  • High customer satisfaction through proactive communication and problem-solving 

  • Effective collaboration with Sales, Contracts, and Vendor Relations teams 

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