Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...
Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...
Atlanta, GA | Birmingham, AL (REMOTE) Duration: 6 Months Client: Southern Company Services ... Data Management (MDM), and customer engagement platforms serving over 4.2 million electric ...
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Atlanta, GA | Birmingham, AL (REMOTE) Duration: 6 Months Client: Southern Company Services ... Data Management (MDM), and customer engagement platforms serving over 4.2 million electric ...
Data Quality Engineer
Birmingham, AL · Remote
$107K - $128K/yr
... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... Oracle database systems * Data reconciliation and data profiling techniques * Data modeling ...
Data Quality Engineer
Birmingham, AL · Remote
$107K - $128K/yr
... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... Oracle database systems * Data reconciliation and data profiling techniques * Data modeling ...
$42.75 - $58.75/hr
Partner with data experts in center of excellence to validate feasibility of proposals. * With ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
$42.75 - $58.75/hr
Partner with data experts in center of excellence to validate feasibility of proposals. * With ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Remote - Healthcare Call Center Representative
Montgomery, AL · On-site +1
$15.25 - $19.75/hr
... Call Center Representative Location: Remote (Virtual Environment) Company : Trusted Leader in ... Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
Remote - Healthcare Call Center Representative
Montgomery, AL · On-site +1
$15.25 - $19.75/hr
... Call Center Representative Location: Remote (Virtual Environment) Company : Trusted Leader in ... Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
RMS Implementer (Remote- US)
Madison, AL · On-site +1
MSSQL or Oracle database and scripting knowledge and experience is preferred but not required ... Turning complex operational data into actionable intelligence, Octave connects expertise, real ...
RMS Implementer (Remote- US)
Madison, AL · On-site +1
MSSQL or Oracle database and scripting knowledge and experience is preferred but not required ... Turning complex operational data into actionable intelligence, Octave connects expertise, real ...
Spanish Bilingual Healthcare Call Center Representative Location: Remote (Virtual Environment ... Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
Spanish Bilingual Healthcare Call Center Representative Location: Remote (Virtual Environment ... Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
... data formats. * Experience with spatial databases (e.g., Oracle Spatial, PostGIS) and SQL ... Remote work and more! About DataVoice: DataVoice International's integrated utility management ...
... data formats. * Experience with spatial databases (e.g., Oracle Spatial, PostGIS) and SQL ... Remote work and more! About DataVoice: DataVoice International's integrated utility management ...
... data formats. * Experience with spatial databases (e.g., Oracle Spatial, PostGIS) and SQL ... Remote work and more! About DataVoice: DataVoice International's integrated utility management ...
... data formats. * Experience with spatial databases (e.g., Oracle Spatial, PostGIS) and SQL ... Remote work and more! About DataVoice: DataVoice International's integrated utility management ...
Networking * Data Center * Cybersecurity * Collaboration * Cloud & Data * Physical Security ... Our world-class work environment encompasses flexible and remote work options, a commitment to ...
Networking * Data Center * Cybersecurity * Collaboration * Cloud & Data * Physical Security ... Our world-class work environment encompasses flexible and remote work options, a commitment to ...
In-Bound Call Center Representative
Greenville, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
In-Bound Call Center Representative
Greenville, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
In-Bound Call Center Representative
Tuscaloosa, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
In-Bound Call Center Representative
Tuscaloosa, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
In-Bound Call Center Representative
Troy, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 345 ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
In-Bound Call Center Representative
Troy, AL · Remote
$16/hr
Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 345 ... Follow established procedures, policies, and data privacy requirements * Provide professional ...
$90K - $100K/yr
The Data Conversion team migrates/converts historical customers' data into Motorola Solutions ... Hands-on experience with SQL database design (MS SQL (preferred), Oracle, MySQL or PostgreSQL)
$90K - $100K/yr
The Data Conversion team migrates/converts historical customers' data into Motorola Solutions ... Hands-on experience with SQL database design (MS SQL (preferred), Oracle, MySQL or PostgreSQL)
Information Technology SME (OIG)
Huntsville, AL · On-site +1
$140K - $170K/yr
Description Remote Contingent Upon Contract Award Connected Logistics is seeking an Information ... Analyzes data processing requirements to plan Identity Governance systems to provide system ...
Information Technology SME (OIG)
Huntsville, AL · On-site +1
$140K - $170K/yr
Description Remote Contingent Upon Contract Award Connected Logistics is seeking an Information ... Analyzes data processing requirements to plan Identity Governance systems to provide system ...
... data and insights for proposals and service improvements What we are looking for: * Education ... Oracle/Cerner, Meditech or EPIC revenue cycle software products and their use. * Proven client ...
... data and insights for proposals and service improvements What we are looking for: * Education ... Oracle/Cerner, Meditech or EPIC revenue cycle software products and their use. * Proven client ...
... data and insights for proposals and service improvements What we are looking for: * Education ... Oracle/Cerner, Meditech or EPIC revenue cycle software products and their use. * Proven client ...
... data and insights for proposals and service improvements What we are looking for: * Education ... Oracle/Cerner, Meditech or EPIC revenue cycle software products and their use. * Proven client ...
Lead Accountant, Consolidations and Reporting
Montgomery, AL · Remote
$115K - $150K/yr
Remote USA About Us: CDK Global is a leading provider of cloud-based software to dealerships and ... Maintain consolidation hierarchies and account mappings in FCCS system, ensuring data integrity and ...
Lead Accountant, Consolidations and Reporting
Montgomery, AL · Remote
$115K - $150K/yr
Remote USA About Us: CDK Global is a leading provider of cloud-based software to dealerships and ... Maintain consolidation hierarchies and account mappings in FCCS system, ensuring data integrity and ...
Network Engineer 3
Birmingham, AL · On-site +1
$70K - $140K/yr
... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Network Engineer 3
Birmingham, AL · On-site +1
$70K - $140K/yr
... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Network Engineer 3
Hoover, AL · On-site +1
$70K - $140K/yr
... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Network Engineer 3
Hoover, AL · On-site +1
$70K - $140K/yr
... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Remote Oracle Data Center information
What is the difference between Remote Oracle Data Center vs Remote Oracle Database Administrator?
| Aspect | Remote Oracle Data Center | Remote Oracle Database Administrator |
|---|---|---|
| Primary Role | Managing and supporting Oracle data center infrastructure and hardware | Maintaining, configuring, and troubleshooting Oracle databases |
| Required Certifications | Oracle Certified Data Center Management or similar | Oracle Certified Professional (OCP), Oracle Certified Associate (OCA) |
| Work Environment | Data centers, hardware-focused, often on-site or remote monitoring | Database environments, software-focused, remote database management |
| Industry Usage | Data center operations, infrastructure management | Database administration, data management |
While both roles involve Oracle technologies, the Remote Oracle Data Center focuses on infrastructure and hardware management within data centers, whereas the Remote Oracle Database Administrator specializes in managing Oracle databases. Understanding these differences helps in choosing the right career path or job search focus.
Full-time
Posted 4 days ago
Job description
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
- Maintains the support process and ensures that requests for support are handled according to the procedures.
- Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
- Identifies and resolves problems following agreed procedures.
- Carries out agreed maintenance tasks.
- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
- Prioritises and diagnoses incidents according to agreed procedures.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents and follows up until incident is resolved.
- Provides service recovery, following resolution of incidents.
- Documents and closes resolved incidents according to agreed procedures.
- Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
- Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
- Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
- Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
- Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
- Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
- Identifies problems and errors prior to or when they occur.
- Logs all such incidents in a timely manner with the required level of detail with all the necessary.
- Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
- Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
- Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
- Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
- Entry level experience in technical support to clients.
- Entry level experience in diagnosis and troubleshooting.
- Entry level experience providing remote support in Data Center technologies.
- Entry level experience in relevant technology.
Workplace type:
On-site WorkingEqual Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today