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Remote Optical Jobs in Layton, UT (NOW HIRING)

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection

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Remote Optical information

See Layton, UT salary details

$10

$19

$33

How much do remote optical jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote optical in Layton, UT is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.20 per hour, depending on experience, location, and employer.

What is a remote optical?

A Remote Optical job involves performing optical-related tasks, such as eyewear fitting, lens recommendations, or vision assessments, from a remote location. Professionals in this role may assist customers via video calls, phone, or online platforms to provide optical guidance. This job is common in tele-optometry, online eyewear retailers, and virtual optical consultations. It allows optical professionals to work flexibly without being physically present in a store or clinic.

What does a typical workday look like for a remote optical?

As a Remote Optical Technician, your daily responsibilities often include reviewing patient prescriptions, conducting virtual fittings or measurements, verifying order accuracy, and providing remote customer support via phone or video conferencing. You may collaborate with optometrists, optical labs, or retail teams to troubleshoot issues and ensure expedited order fulfillment. The work is typically computer-based and may involve flexible shifts, allowing you to serve patients from various locations. This remote role combines technical tasks with frequent digital communication, making strong organization and self-management important for success.

What are the key skills and qualifications needed to thrive in the remote optical position, and why are they important?

To thrive as a Remote Optical Technician, you need a solid background in optical sciences or optometry support, experience with lens fabrication or prescription validation, and sometimes a relevant certification such as ABO (American Board of Opticianry) certification. Proficiency with digital lens measurement tools, remote diagnostic platforms, and practice management systems is important for efficiently performing remote duties. Strong communication, attention to detail, and problem-solving skills help you effectively serve patients and collaborate with other eye care professionals from a distance. These abilities ensure accuracy and reliability in optical services while maintaining a high standard of patient care remotely.

How to become a remote optometrist?

To become a remote optometrist, you must earn a Doctor of Optometry (OD) degree from an accredited program, obtain licensure in your practicing region, and develop skills in telehealth technology. Some positions may require additional training in digital eye exams and remote patient management tools.

Where do remote optical make the most money?

Remote optical professionals tend to earn higher salaries in regions with a high demand for optical services and advanced healthcare infrastructure. Factors such as experience, certifications, and specialized skills can also influence earning potential, regardless of location. Overall, salary levels are generally consistent across remote roles, with some variation based on employer and industry standards.

What cities near Layton, UT are hiring for Remote Optical jobs?

Cities near Layton, UT with the most Remote Optical job openings:

Remote Optical jobs near you
Infographic showing various Remote Optical job openings in Layton, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,515 per year, or $19.5 per hour.

Remote Call Center Agent

Farmington, UT • Remote

ACD Connect
Call Centers • 11 - 50 employees
Learn more about ACD Connectexternal

$10/hr

Part-time

Retirement

Re-posted 11 days ago

Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.



Job Duties

Answer incoming calls and respond to customer's emails

Maintain a friendly and professional tone on all calls and interactions with customers

Management and resolve customer complaints

Input customer donations in the computer system

Identify and escalate issues to supervisors

Provide client service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints/issues using applicable software

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary


Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset


Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.

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