Remote Optical Manufacturing Engineer Jobs in Midland, MI

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At DuPont, we create innovative materials that power industries including aerospace, electronics, semiconductors, and advanced manufacturing. As an Inside Sales Representative within the Vespel® business, you will play a critical role in delivering exceptional customer support and driving commercial excellence.
In this role, you'll serve as the operational backbone of the sales team, managing transactional activities, supporting customers, and enabling our commercial leaders to focus on strategic growth opportunities.
Location: Remote
What You'll Do
Commercial Operations

• Manage RFQs, quotes, pricing authorizations, and order-related activities
• Maintain accurate information in CRM, ERP, and pricing systems
• Ensure commercial documentation is complete and up to date

Customer Support

• Serve as a primary contact for customer inquiries related to pricing, lead times, and order status
• Coordinate with Supply Chain, Engineering, Quality, Finance, and Customer Service to resolve issues
• Support delivery escalations and expedite requests

Sales & Growth Support

• Assist Key Account Managers and Business Development Managers with transactional activities
• Support pipeline tracking, opportunity follow-up, and commercialization efforts
• Route and coordinate inbound leads across distributors and account teams

Compliance & Process Excellence

• Manage customer documentation, including NDAs and regulatory forms
• Support credit coordination and account maintenance activities
• Ensure compliance with DuPont policies, systems, and processes

Minimum Qualifications

• 2+ years of experience in inside sales, customer service, or commercial operations
• Experience supporting quotes, pricing, RFQs, and order management processes
• Knowledge of CRM and/or ERP systems such as Salesforce or SAP
• Strong communication, organizational, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Bachelor's degree in Business, Engineering, Supply Chain, or a related field
• Experience in aerospace, semiconductor, electronics, industrial, or other technical B2B markets
• Knowledge of pricing strategies and commercial processes
• Experience supporting opportunity management and sales pipelines
• Advanced proficiency with Salesforce, SAP, or similar enterprise systems

Why This Role Matters
In this position, you will:

• Improve the speed and accuracy of commercial execution
• Enhance the customer experience through responsive support
• Enable sales leaders to focus on growth and innovation
• Help scale the Vespel® business across global markets

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DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.