Remote Online Order Processing Jobs in Decatur, AL

North Alabama OBGYN Associates | A Partner Practice of Together Women's Health

North Alabama OBGYN Associates is seeking a full-time Medical Scheduler to join our growing team!

This is a primarily remote position requiring an initial in-office training period, along with regular on-site rotations to support front desk coverage. It's an excellent opportunity for a quick learner who enjoys working independently while remaining connected to a collaborative, patient-focused team.

For more than 50 years, North Alabama OBGYN Associates has proudly cared for women throughout every stage of life. From routine gynecologic care to pregnancy and beyond, our physicians and staff are committed to providing compassionate, personalized care while building lasting relationships with every patient we serve.

As a Medical Scheduler, you'll often be the first point of contact for our patients. Your professionalism, warmth, and attention to detail will help ensure every interaction is welcoming, efficient, and centered around exceptional customer service.

• Answer, triage, and route incoming phone calls.
• Schedule patient appointments accurately and efficiently.
• Create and manage patient messages and provider tasks.
• Maintain scheduling and personal task lists.
• Review and process prescription refill requests through fax, patient portal, and electronic systems.
• Manage incoming faxes and distribute documentation appropriately.
• Create and send orders for imaging and diagnostic testing, including mammograms and ultrasounds.
• Check patients out following appointments and schedule follow-up visits.
• Scan and upload documentation into the electronic medical record.
• Initiate and complete prior authorizations.
• Monitor voicemail and return patient calls promptly.
• Manage patient portal requests related to appointments, prescriptions, and messages.
• Coordinate office lunches and other administrative tasks.
• Assist with onboarding and training new team members.
• Generate correspondence and ensure accurate patient documentation within the EMR.
• Deliver an exceptional patient experience with every interaction.

We're looking for someone who is organized, dependable, and passionate about helping patients feel cared for from the very first phone call.

• High School Diploma or GED required.
• Previous experience in a medical office or healthcare setting preferred.
• Excellent communication skills and professional phone etiquette.
• Strong customer service mindset.
• Outstanding organizational and multitasking abilities.
• High level of accuracy and attention to detail.
• Effective listening and problem-solving skills.
• Comfortable learning new technology and electronic medical record systems.
• Ability to work independently while remaining engaged with a collaborative team.
• Strong typing and computer skills.

At North Alabama OBGYN Associates, our philosophy is simple:

Caring. Connected. Committed.

We believe every patient deserves compassionate care, responsive communication, and an outstanding healthcare experience. Every member of our team plays an important role in delivering on that promise.

As a full-time employee, you'll enjoy:

• Medical, Dental & Vision Insurance
• 401(k) with a generous company match
• Life Insurance
• Company-paid Short-Term Disability
• Long-Term Disability coverage
• Generous Paid Time Off
• Opportunities for professional development and career growth
• A supportive team culture where your contributions are valued
• The flexibility of a primarily remote position with a collaborative in-office team

Together Women's Health is one of the nation's fastest-growing networks of physician-led women's healthcare practices. Our mission is to improve the lives of our healthcare partners and the patients they serve.

We believe exceptional patient care starts with exceptional people. That's why we invest in our teams, foster meaningful career growth, and create workplaces built on collaboration, integrity, compassion, and excellence.

If you're looking for a career where you can make a meaningful impact while enjoying flexibility and being part of a mission-driven organization, we'd love to hear from you.

Apply today and help us continue supporting women through every stage of life.