Remote Observability Jobs in Fort Mill, SC (NOW HIRING)

Req ID: 388177 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Agent Studio UX Designer (FTE / Hybrid) to join our team in Charlotte, North Carolina (US-NC), United States (US).

Job Duties and Responsibilities:

The Agent Studio UX Designer will design intuitive and scalable experiences for the Tachyon Agent Marketplace, Agent Studio, use case management workflows, and operational experiences. The role will help make reusable tools, agents, MCPs, applications, and SDK-based capabilities easier to discover, understand, adopt, and operate across the enterprise.

Key Responsibilities

• Design user experiences for Tachyon Marketplace, agent discovery, reusable component browsing, use case onboarding, and agent lifecycle workflows.
• Create wireframes, prototypes, user journeys, information architecture, and interaction designs for business users, developers, product teams, and platform operators.
• Partner with Product Owners and engineering teams to simplify complex GenAI, Agentic AI, governance, and observability workflows.
• Conduct user research, feedback sessions, usability reviews, and design iterations.
• Define consistent design patterns for marketplace listings, component details, onboarding steps, operational views, and status indicators.
• Ensure designs follow enterprise accessibility, usability, and design system standards.
• Translate platform concepts into simple, clear experiences that support adoption and reduce support dependency.

Required Qualifications

• 6+ years of UX design experience for enterprise applications, developer tools, data platforms, workflow products, or SaaS platforms.
• 6+ years of Experience designing complex workflows for technical and non-technical users.
• 6+ years of Strong portfolio demonstrating research, prototyping, product thinking, and enterprise UX problem solving.
• 6+ years of Experience working closely with Product Owners, engineers, and stakeholders in Agile teams.
• Strong communication and facilitation skills.

• 6+ years of knowledge in  Enterprise UX, interaction design, information architecture, design systems, prototyping, and user research.
• 6+ years of knowledge in Figma or equivalent design tools.
• 6+ years of knowledge in Accessibility standards and inclusive design practices.
• 6+ years of knowledge in Conceptual understanding of GenAI, agents, marketplaces, reusable components, SDKs, and governance workflows.
• 6+ years of knowledge in Ability to simplify complex AI platform experiences into intuitive user journeys.

Preferred Qualifications

• Experience designing internal developer portals, marketplaces, platform consoles, AI/ML platforms, or workflow automation products.
• Experience in banking, financial services, or regulated enterprise environments.

Expected Outcomes

• Improved marketplace discoverability and usability.
• Simplified onboarding and use case management experiences.
• Reusable UX patterns that support scalable enterprise adoption.

#LI-NorthAmerica

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $96,800.00 - $145,200.00. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.