Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience with Power Bi or similar reporting tools Qualifications We Prefer * Strong customer ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience with Power Bi or similar reporting tools Qualifications We Prefer * Strong customer ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience working with help desk ticketing tool * Experience in a technical support role ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience working with help desk ticketing tool * Experience in a technical support role ...
Sr. Data Analyst (Puerto Rico)
Santa Isabel, PR · Remote
$77K - $97K/yr
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience working with Confluence * Service Now use and reporting (or similar tool) experience ...
Sr. Data Analyst (Puerto Rico)
Santa Isabel, PR · Remote
$77K - $97K/yr
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience working with Confluence * Service Now use and reporting (or similar tool) experience ...
Remote Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$11/hr
Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English ... no Wi-Fi). * Must maintain a dedicated workspace with a desk and chair, a direct wired internet ...
Remote Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$11/hr
Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English ... no Wi-Fi). * Must maintain a dedicated workspace with a desk and chair, a direct wired internet ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience with software development process and lifecycle * Experience working with Microsoft ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience with software development process and lifecycle * Experience working with Microsoft ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience with software development process and lifecycle * Experience working with Microsoft ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience with software development process and lifecycle * Experience working with Microsoft ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · On-site +1
$12.10/hr
Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English ... no Wi-Fi). * Must maintain a dedicated workspace with a desk and chair, a direct wired internet ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · On-site +1
$12.10/hr
Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English ... no Wi-Fi). * Must maintain a dedicated workspace with a desk and chair, a direct wired internet ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... RTX, Enterprise Services, Digital Experience & Collaboration organization is a recognized leader in ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... RTX, Enterprise Services, Digital Experience & Collaboration organization is a recognized leader in ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$12.10/hr
Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English ... no Wi-Fi). * Must maintain a dedicated workspace with a desk and chair, a direct wired internet ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$12.10/hr
Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English ... no Wi-Fi). * Must maintain a dedicated workspace with a desk and chair, a direct wired internet ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience translating complex technical concepts into clear, concise documentation for technical ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience translating complex technical concepts into clear, concise documentation for technical ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience translating complex technical concepts into clear, concise documentation for technical ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience translating complex technical concepts into clear, concise documentation for technical ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience translating complex technical concepts into clear, concise documentation for technical ...
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience translating complex technical concepts into clear, concise documentation for technical ...
... remote Call Center Representatives residing in Puerto Rico to handle a high volume of incoming ... You'll be tasked with providing an exceptional experience for callers while maintaining service ...
... remote Call Center Representatives residing in Puerto Rico to handle a high volume of incoming ... You'll be tasked with providing an exceptional experience for callers while maintaining service ...
Field Application Specialist
Caguas, PR · On-site +1
The essential requirements of the job include: - Must have significant hands-on experience with ... no matter the work arrangement. This position is eligible for a remote work arrangement in which ...
Field Application Specialist
Caguas, PR · On-site +1
The essential requirements of the job include: - Must have significant hands-on experience with ... no matter the work arrangement. This position is eligible for a remote work arrangement in which ...
Software Developer
San Juan, PR · Remote
The Software Developer student will support the development of applications using low-code/no-code ... Experience with Power Platform (Power Apps, Power Pages). * Experience with Web Development ...
Software Developer
San Juan, PR · Remote
The Software Developer student will support the development of applications using low-code/no-code ... Experience with Power Platform (Power Apps, Power Pages). * Experience with Web Development ...
Multi-Line Adjuster - Inside
Guaynabo, PR · On-site +1
Flexibility: Remote work allowed in any state, but preference for candidates in Puerto Rico ... As a Multi-Line Adjuster, your experience and bilingual skills will ensure accurate, timely ...
Multi-Line Adjuster - Inside
Guaynabo, PR · On-site +1
Flexibility: Remote work allowed in any state, but preference for candidates in Puerto Rico ... As a Multi-Line Adjuster, your experience and bilingual skills will ensure accurate, timely ...
Multi-Line Adjuster - Inside
Guaynabo, PR · On-site +1
Flexibility: Remote work allowed in any state, but preference for candidates in Puerto Rico ... As a Multi-Line Adjuster, your experience and bilingual skills will ensure accurate, timely ...
Multi-Line Adjuster - Inside
Guaynabo, PR · On-site +1
Flexibility: Remote work allowed in any state, but preference for candidates in Puerto Rico ... As a Multi-Line Adjuster, your experience and bilingual skills will ensure accurate, timely ...
Sr. Analyst, Mobility Device Management (Puerto Rico)
Santa Isabel, PR · Remote
$79K - $105K/yr
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience with preparing and delivering written and verbal reports and general communications to ...
Sr. Analyst, Mobility Device Management (Puerto Rico)
Santa Isabel, PR · Remote
$79K - $105K/yr
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... Experience with preparing and delivering written and verbal reports and general communications to ...
2025-3007 | Puerto Rico Remote - Work from Home Customer Service Rep in a Contractor Role - Omni
PR · Remote
$12/hr
Work from home No hassles of commuting Gain experience in different industries Competitive pay rates Overview As a contractor, you'll interact with customers primarily through inbound phone calls and ...
Quick apply
2025-3007 | Puerto Rico Remote - Work from Home Customer Service Rep in a Contractor Role - Omni
PR · Remote
$12/hr
Work from home No hassles of commuting Gain experience in different industries Competitive pay rates Overview As a contractor, you'll interact with customers primarily through inbound phone calls and ...
Remote No Experience Image Annotation information
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Full-time
Medical, Life, Retirement
Posted 19 days ago
Collins Aerospace rating
8.4
Based on 251 frontline employees who took The Breakroom Quiz
33rd of 72 rated aerospace companies
Job description
Date Posted:
2026-07-29Country:
United States of AmericaLocation:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1Position Role Type:
RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance:
None/Not RequiredAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
We are seeking a detail-oriented and proactive Social Collaboration Administrator to support and enhance our collaboration platform and services. This role serves as a key bridge between end users, internal stakeholders, and vendors- ensuring smooth operations, strong governance, and high-quality user experience. The ideal candidate thrives in a fast paced environment, enjoys problem solving, and is passionate about improving our collaboration platform and processes.
What You Will Do
- Manage and resolve customer requests and issues through ServiceNow, ensuring timely and effective support
- Engage directly with customers and stakeholders to understand needs, answer questions, and provide guidance on collaboration tools and processes
- Develop and maintain reports and dashboards using Power BI to provide insights into platform usage, performance, and trends
- Collaborate with external vendors to gather, refine, and manage requirements, ensuring alignment with business needs
- Execute tasks for operations and maintenance for the service closely following standard work.
- Execute and maintain governance processes for the collaboration platform, ensuring compliance with organizational standards and best practices
- Identify opportunities for process improvements and automation to contribute to enhancing overall platform efficiency and increased user satisfaction
- This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
Qualifications You Must Have
-
A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
- Experience working with ticketing system such as ServiceNow
- Experience with Power Bi or similar reporting tools
Qualifications We Prefer
- Strong customer focused mindset
- Strong communication and stakeholder management skills
- lity to manage multiple priorities and work independently
- Strong organizational and problem solving skills
- Experience with Igloo Software
- Experience with ServiceNow
- Experience with SAAS tool
- Experience with vendor and managing requirements
What We Offer
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
What Collins Aerospace employees say
Pay
Benefits
Hours and flexibility
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Get the full story on Breakroom
About Collins Aerospace
Sourced by ZipRecruiter
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Industry
Aviation
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
2018