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Remote Network Monitoring Jobs in Brookfield, CT

Ethypharm

IT / Help Desk

New Haven, CT · Remote

Monitor reported technical issues and follow up with users to ensure problems are fully resolved ... Experience supporting remote employees and distributed work environments. * CompTIA A+, Network ...

New

Post University

Academic Specialist (MC)

Waterbury, CT · Remote

$42K - $48K/yr

Each Academic Specialist monitors potential academic barriers related to their content area, then ... Remote Work Requirements: When working remotely, employees must connect their assigned equipment ...

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Remote Network Monitoring information

See Brookfield, CT salary details

$31.4K

$110.6K

$160.3K

How much do remote network monitoring jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote network monitoring in Brookfield, CT is $110,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,300.00 and $135,400.00 per year, depending on experience, location, and employer.

What is a remote network monitoring?

A Remote Network Monitoring job involves overseeing and managing a company's IT network from a remote location. Professionals in this role use specialized tools to track network performance, detect issues, and troubleshoot problems before they impact operations. Responsibilities may include monitoring servers, routers, firewalls, and cloud environments for security threats or system failures. This job is critical for maintaining network stability and preventing downtime. It is commonly found in industries that rely on continuous network performance, such as finance, healthcare, and technology.

What does a remote network monitoring do?

In a Remote Network Monitoring position, your daily tasks usually include monitoring network performance dashboards, identifying and escalating potential issues, and responding to security alerts or outages in real time. You may also generate regular reports, assist with configuration changes, and collaborate with other IT teams to maintain network integrity. The role often involves coordinating with on-site personnel or vendors to resolve physical infrastructure problems. This dynamic environment keeps you engaged and makes you a critical part of safeguarding the company's digital infrastructure.

What are the key skills and qualifications needed to thrive in the remote network monitoring position?

To excel in Remote Network Monitoring, a solid understanding of network protocols, troubleshooting, and security principles is essential, often backed by a degree in computer science or related certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools like SolarWinds, Nagios, or Wireshark is typically required to effectively identify and resolve issues. Attention to detail, proactive communication, and problem-solving skills are crucial soft skills for this role. These qualities ensure quick detection and resolution of network issues, minimizing downtime and maintaining secure, efficient operations for distributed teams and clients.

What cities near Brookfield, CT are hiring for Remote Network Monitoring jobs?

Cities near Brookfield, CT with the most Remote Network Monitoring job openings:

Remote Network Monitoring jobs near you
Infographic showing various Remote Network Monitoring job openings in Brookfield, CT as of August 2026, with employment types broken down into 84% Full Time, 4% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $110,593 per year, or $53.2 per hour.

IT / Help Desk

Ethypharm

New Haven, CT • Remote

Full-time

Posted yesterday

New

Job description

NikoHealth is seeking a dependable and technically skilled IT Help Desk Specialist to provide first-line technical support to employees and assist with the effective operation of company hardware, software, applications, and IT systems. The successful candidate will be customer-focused, detail-oriented, and capable of troubleshooting technical issues efficiently while maintaining a high standard of service.

Key Responsibilities

  • Provide first-level technical support to employees through phone, email, chat, and ticketing systems.
  • Diagnose and resolve common hardware, software, network, login, and connectivity issues.
  • Install, configure, update, and maintain computers, mobile devices, peripherals, and approved software.
  • Create, document, prioritize, and track support tickets through resolution.
  • Assist employees with password resets, account access, application issues, and basic system configuration.
  • Troubleshoot Microsoft 365, email, collaboration, VPN, and other business applications.
  • Escalate complex technical issues to appropriate IT teams or external vendors when necessary.
  • Maintain accurate documentation of troubleshooting procedures, resolutions, and recurring technical issues.
  • Assist with employee onboarding and offboarding, including equipment setup, account access, and system permissions.
  • Monitor reported technical issues and follow up with users to ensure problems are fully resolved.
  • Follow company IT security, privacy, access-control, and data-protection procedures.
  • Help identify recurring technical problems and recommend improvements to IT support processes.
  • Maintain a professional, patient, and service-oriented approach when assisting employees.

Required Qualifications

  • High school diploma or equivalent; technical certification or college coursework in Information Technology is preferred.
  • Previous experience in an IT help desk, technical support, desktop support, or related role.
  • Working knowledge of Windows operating systems, Microsoft 365, email applications, and common business software.
  • Basic understanding of computer hardware, networking, Wi-Fi, VPNs, and troubleshooting methodologies.
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to explain technical information clearly to non-technical users.
  • Strong attention to detail and organizational skills.
  • Ability to prioritize multiple support requests and work effectively in a fast-paced environment.
  • Commitment to protecting confidential company and user information.

Preferred Skills

  • Experience with IT service-management or ticketing platforms.
  • Familiarity with Active Directory or cloud-based identity and access management.
  • Knowledge of endpoint management, device provisioning, and cybersecurity best practices.
  • Experience supporting remote employees and distributed work environments.
  • CompTIA A+, Network+, Microsoft, or comparable technical certification is a plus.

Work Environment

This position may be structured as remote, hybrid, or on-site, depending on business requirements. The IT Help Desk Specialist must be able to work independently, communicate effectively with employees across departments, and provide timely technical assistance during scheduled support hours.

Position Objective

The primary objective of this position is to ensure employees have reliable access to the technology, applications, and systems they need to perform their responsibilities effectively while receiving responsive, professional, and secure IT support.