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Remote Network Monitoring Jobs in Delaware (NOW HIRING)

Copeland

Field Service Specialist II

Dover, DE · Remote

$80K - $104K/yr

Remote Work Arrangement This role is fully remote. As a remote colleague, you may be required to ... This new business also has a solution portfolio that manages, monitors, and controls refrigeration ...

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See Delaware salary details

$31K

$109.1K

$158.1K

How much do remote network monitoring jobs pay per year?

As of May 30, 2026, the average yearly pay for remote network monitoring in Delaware is $109,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,100.00 and $133,600.00 per year, depending on experience, location, and employer.

What is a Remote Network Monitoring job?

A Remote Network Monitoring job involves overseeing and managing a company's IT network from a remote location. Professionals in this role use specialized tools to track network performance, detect issues, and troubleshoot problems before they impact operations. Responsibilities may include monitoring servers, routers, firewalls, and cloud environments for security threats or system failures. This job is critical for maintaining network stability and preventing downtime. It is commonly found in industries that rely on continuous network performance, such as finance, healthcare, and technology.

What are the key skills and qualifications needed to thrive in the Remote Network Monitoring position, and why are they important?

To excel in Remote Network Monitoring, a solid understanding of network protocols, troubleshooting, and security principles is essential, often backed by a degree in computer science or related certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools like SolarWinds, Nagios, or Wireshark is typically required to effectively identify and resolve issues. Attention to detail, proactive communication, and problem-solving skills are crucial soft skills for this role. These qualities ensure quick detection and resolution of network issues, minimizing downtime and maintaining secure, efficient operations for distributed teams and clients.

What are the typical daily responsibilities of someone in a Remote Network Monitoring role?

In a Remote Network Monitoring position, your daily tasks usually include monitoring network performance dashboards, identifying and escalating potential issues, and responding to security alerts or outages in real time. You may also generate regular reports, assist with configuration changes, and collaborate with other IT teams to maintain network integrity. The role often involves coordinating with on-site personnel or vendors to resolve physical infrastructure problems. This dynamic environment keeps you engaged and makes you a critical part of safeguarding the company's digital infrastructure.
More about Remote Network Monitoring jobs
What are popular job titles related to Remote Network Monitoring jobs in Delaware? For Remote Network Monitoring jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Network Monitoring jobs in Delaware look for? The top searched job categories for Remote Network Monitoring jobs in Delaware are:
What cities in Delaware are hiring for Remote Network Monitoring jobs? Cities in Delaware with the most Remote Network Monitoring job openings:
Remote Network Monitoring jobs near you
Infographic showing various Remote Network Monitoring job openings in Delaware as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $109,133 per year, or $52.5 per hour.
Remote Monitoring Center Specialist

Remote Monitoring Center Specialist

ModernControls LLC

New Castle, DE • On-site, Remote

$85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Job Type
Full-time
Description
ModernControls is a leading provider of HVAC and building automation services for commercial facilities across Delaware, Pennsylvania, Maryland, and New Jersey. With over 200 employees and a fleet of 160 service vehicles, our team installs, maintains, and designs Building Automation and HVAC systems that help facility managers optimize building performance and control operating costs.
The Remote Monitoring Center (RMC) Specialist is responsible for the centralized monitoring, analysis, and support of Building Automation Systems (BAS) across multiple facilities. This role focuses on real-time alarm management, system optimization, and remote programming support using platforms from leading manufacturers such as Johnson Controls and Distech Controls. The ideal candidate will proactively identify system issues, implement programming changes, and contribute to the continuous growth and improvement of the remote monitoring department.
In this role, the RMC Specialist monitors BAS alarms and alerts in real time across multiple client sites, triaging and prioritizing them based on severity, impact, and system criticality. The position requires performing initial diagnostics to determine root causes of system issues, escalating critical alarms to field technicians or facility managers when necessary, and maintaining accurate alarm logs, incident reports, and resolution documentation. The specialist is also responsible for performing remote programming changes, system updates, and tuning across BAS platforms, including modifying control sequences, setpoints, schedules, and logic to optimize overall system performance. Additionally, the role supports commissioning activities by validating system functionality remotely and troubleshooting integration issues between HVAC, lighting, and other building systems.
A key component of the position involves system optimization and analytics, including analyzing system trends, energy usage, and performance data to identify opportunities for energy savings and operational improvements. The RMC Specialist implements continuous commissioning strategies to enhance efficiency and generates performance reports and dashboards for both internal teams and clients. The role also serves as a technical resource, providing remote assistance and guidance to clients, field technicians, and project teams, while clearly communicating system status updates and recommendations.
As part of a growing Remote Monitoring Center, the specialist contributes to the development of standard operating procedures, process improvements, and monitoring strategies. This includes supporting the onboarding and training of new team members and participating in the expansion of service offerings and the overall scaling of the monitoring center.
Requirements
Essential Functions & Responsibilities
Alarm Monitoring & Response
  • Monitor BAS alarms and alerts in real time across multiple client sites.
  • Triage and prioritize alarms based on severity, impact, and system criticality.
  • Perform initial diagnostics and determine root causes of system issues.
  • Escalate critical alarms to field technicians or facility managers as needed.
  • Maintain accurate alarm logs, incident reports, and resolution documentation.

Remote System Programming & Support
  • Perform remote programming changes, updates, and system tuning for BAS platforms.
  • Modify control sequences, setpoints, schedules, and logic to optimize performance.
  • Support commissioning activities and validate system functionality remotely.
  • Troubleshoot integration issues between HVAC, lighting, and other building systems.

System Optimization & Analytics
  • Analyze system trends, energy usage, and performance data.
  • Identify opportunities for energy savings and operational improvements.
  • Implement continuous commissioning strategies to enhance system efficiency.
  • Generate performance reports and dashboards for internal teams and clients.

Customer & Internal Support
  • Serve as a technical resource for clients, field technicians, and project teams.
  • Provide remote assistance and guidance during troubleshooting and maintenance.
  • Communicate system status updates and recommendations clearly and professionally.

Department Growth & Development
  • Assist in developing standard operating procedures (SOPs) for the RMC.
  • Contribute to process improvements, automation tools, and monitoring strategies.
  • Support onboarding and training of new team members.
  • Participate in expanding service offerings and scaling the monitoring center.

Required Qualifications
  • Associate's or Bachelor's degree in Engineering, HVAC, Building Automation, or related field (or equivalent experience).
  • 5+ years of experience with Building Automation Systems.
  • Hands-on experience with Johnson Controls (e.g., Metasys) and/or Distech Controls (e.g., Eclypse, Niagara- based systems).
  • Strong understanding of HVAC systems, controls logic, and networked systems.
  • Experience with BAS programming, graphics, and alarm configuration.
  • Ability to interpret control drawings, sequences of operation, and system schematics.

Preferred Qualifications
  • Experience with Niagara Framework (e.g., N4 certification).
  • Knowledge of BACnet, Modbus, and other communication protocols.
  • Familiarity with energy management and analytics tools.
  • Prior experience in a remote operations or monitoring center environment.

Key Skills & Competencies
  • Strong analytical and troubleshooting skills
  • Attention to detail and situational awareness
  • Effective written and verbal communication
  • Ability to multitask and prioritize in a fast-paced environment
  • Self-motivated with a focus on continuous improvement

Work Environment
  • Remote or hybrid work environment with potential shift coverage (including evenings/weekends if required).
  • Fast-paced, technology-driven operations center.
  • Collaboration with distributed teams across multiple locations.

Benefits
  • 100% Company paid Health insurance
  • 401(k) Safe Harbor retirement plan with company match
  • 3 weeks paid time off
  • Dental & Vision insurance
  • Health savings account with company contribution
  • Employer Paid Life insurance ($50,000)
  • Tuition reimbursement
  • Short & Long Term Disability Insurance

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We believe that the Service we provide, the Technology we offer and the Craftmanship we stand behind are the pillars that define us.
Salary Description
65,000 to $85,000 per year

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