MatchPoint Solutions is a fast-growing global IT and Engineering services firm delivering innovative technology solutions to leading enterprises including Uber, Robinhood, Netflix, Airbnb, Google, and more. With a growing international presence across North America, Europe, Asia, and South America, we help organizations turn ideas into outcomes through cutting-edge technology, industry best practices, and deep technical expertise.
We're expanding our team and looking for driven professionals who want to build impactful solutions in a collaborative, high-growth environment.
Job Title: ServiceNow Program Manager
Location: Plano, TX
Duration: 3 Months Contract
Employment Type: Remote
Pay Range: $90 to $100/hr.
Job Description
- Following rapid expansion of new client initiatives, the Fujitsu SaaS practice is seeking a skilled ServiceNow Senior Program / Project Manager with strong customer relationship skills and knowledge of ServiceNow leading initiatives and related experience to join our dynamic solutions team.
- Candidates may be based in USA.
Roles and Accountabilities:
- This opportunity will suit a motivated Senior Program / Project Manager with a demonstrated record of leading ServiceNow initiatives and successfully building client relationships and contributing to account growth and health.
The successful candidate(s) will be responsible for, but not limited to, the following duties:
- Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support.
- Develop detailed project plans, including scope, timelines, resource allocation, and budget management.
- Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines.
- Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate.
- Proactively identify project risks and issues, developing and implementing effective mitigation strategies.
- Ensure that the project meets all quality standards and aligns with the clients business objectives and IT strategy.
- Co-Leading Project Managers for Financials, Budgets, Resources
- Co-Leading Governance for multiple projects
Qualifications/Skills and Experience Requirements:
- Bachelors degree in IT, Business, or a related field.
- Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.
- A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations.
- Strong knowledge of project management principles, methodologies, and tools.
- Experience in managing end-to-end IT service management projects, including system migrations and integrations.
- Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines.
- Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.
- Strategic Portfolio Management (SPM) expertise
- Ability to lead SPM workshops, gather requirements, and create user stories
Preferred:
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong presentation development and Customer Presentation skills
- Successful teamwork experience & demonstrated leadership abilities.
Requirements:
- VPN Access and SAP Access required
MatchPoint Solutions is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants and do not tolerate discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.
This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoffs, recall, transfers, leaves of absence, compensation, and training.
