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Remote Netflix Customer Service Representative Jobs

Annuity Health, LLC

$14.75 - $20.25/hr

divh2Remote Customer Service Representative/h2pThe Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients.

Easy Recruiter

$14.75 - $20.25/hr

Remote Customer Service Representative The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and helpful service to all customers that call into ...

PharmaCentra, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative (Full-Time) Location: Fully Remote Job Summary: The Customer Service Representative is responsible for managing healthcare-related tasks related to communication with ...

PharmaCentra

$14.75 - $20.25/hr

Customer Service Representative (Full-Time) Location: Fully Remote Job Summary: The Customer Service Representative is responsible for managing healthcare-related tasks related to communication with ...

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How much do remote netflix customer service representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote netflix customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Netflix Customer Service Representative vs Remote Hulu Customer Service Representative?

AspectRemote Netflix Customer Service RepresentativeRemote Hulu Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Employer & Industry UsageNetflix, streaming entertainment industryHulu, streaming entertainment industry
Common Search & ComparisonOften compared due to similar roles in streaming servicesOften compared because of similar customer support functions in streaming platforms

The main difference between a Remote Netflix Customer Service Representative and a Remote Hulu Customer Service Representative lies in the employer and specific platform they support. Both roles require similar credentials and work environments, focusing on providing customer support for streaming services. The choice depends on the platform you prefer or are interested in working for within the streaming entertainment industry.

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Remote Netflix Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Customer Contact Services

Winston Salem, NC • Remote

$13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

At Customer Contact Services (CCS), we are a growing, fast-paced contact center that provides professional telephone answering services for a wide range of clients. Our team takes pride in delivering accurate, courteous, and timely service while managing a high volume of inbound calls. We are looking for dependable, customer-focused individuals who can stay organized, follow processes, and maintain professionalism in a dynamic call center environment.
The Customer Service Representative (CSR) is responsible for handling inbound calls for multiple clients in a courteous, professional, and timely manner. Primary responsibilities include following client-specific scripts, gathering and documenting caller information accurately, scheduling appointments, and ensuring messages are relayed correctly. CSRs must be able to manage back-to-back calls, adapt quickly between different client accounts, and provide consistent service in a busy call center setting.

Employees are required to access the CCS work environment using their personal computers during the initial 90 to 180 days of their employment.
Job Responsibilities:
  • Deliver exceptional customer service to all callers
  • Answer incoming calls in a timely manner
  • Identify caller’s needs for call resolution
  • Adhere to company scripts and procedures to ensure consistency
  • Provide customers with product and service information
  • Accurately process online reservations
  • Accurately document call information and interactions
  • Maintain knowledge base of evolving products and services
  • Identify and escalate issues to supervisors
  • Maintain Quality Assurance standards
  • Ongoing training for all CCS client programs and accounts
  • Other duties as assigned
Requirements:
  • G.E.D. or higher education level
  • One year of call center or customer service experience
  • Understanding of basic computer hardware, software, and general systems
  • Computer navigation & typing skills to manage multiple programs, platforms, and systems
  • Ability to identify, understand, and protect confidential information
  • Knowledge of customer service principles, including assessing customer needs, meeting quality standards for services, and evaluation of customer satisfaction.
  • Excellent written communication and documentation skills
  • Strong verbal communication skills, including a thorough understanding of the content and structure of the English language, including word meanings, spelling, and grammatical rules.
  • Strong problem-solving skills and attention to detail.
Availability Requirements:
  • 20-40 hours per week
  • Available Saturday or Sunday 
Available shifts:
  • 6:00 AM - 10:00 AM CST
  • 10:30 AM - 7:00 PM CST
  • 12:30 PM - 9:00 PM CST
  • 2:30 PM - 11:00 PM CST
Equipment Requirements:
  • Keyboard - F1 - F12 keys, Page Up/Page Down
  • Two monitors
  • Webcam
  • Ability to connect to internet via an ethernet cord (WIFI not permitted)
  • Wired USB Headset 
  • Windows 11
  • 8 gigs of RAM or more (Installed Physical Memory)
  • Intel i3 or AMD Ryzen 3 CPU or better.
Benefits:
  • Work from home
  • Monthly Performance Bonus Opportunities
  • Medical insurance (full-time employees)
  • Dental, and Vision insurance (full-time employees)
  • 401k
  • Paid time off
  • Life insurance
  • Holiday incentive pay
  • Employee events and activities
  • Advancement opportunities
A two-week remote training begins Monday, June 22nd and follows the schedule of Monday - Friday 8:00 - 4:30.
 

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