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Remote Netflix Customer Service Representative Jobs in Kansas

Nexora Talent

Remote- Customer Experience Service

Wichita, KS · Remote

$14.25 - $19.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

ForgeFit

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Wichita, KS · On-site +1

$15.25 - $20.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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All JobsNetflix Customer Service Representative JobsRemote Netflix Customer Service Representative JobsRemote Netflix Customer Service Representative Jobs in Kansas

Remote Netflix Customer Service Representative information

What is the difference between Remote Netflix Customer Service Representative vs Remote Hulu Customer Service Representative?

AspectRemote Netflix Customer Service RepresentativeRemote Hulu Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Employer & Industry UsageNetflix, streaming entertainment industryHulu, streaming entertainment industry
Common Search & ComparisonOften compared due to similar roles in streaming servicesOften compared because of similar customer support functions in streaming platforms

The main difference between a Remote Netflix Customer Service Representative and a Remote Hulu Customer Service Representative lies in the employer and specific platform they support. Both roles require similar credentials and work environments, focusing on providing customer support for streaming services. The choice depends on the platform you prefer or are interested in working for within the streaming entertainment industry.

Does Netflix hire remote workers?

Netflix generally does not offer remote positions for customer service representatives, as the role typically requires working on-site at their facilities. However, some roles in other departments or regions may have remote options, depending on company needs and policies. It is advisable to check the specific job listing for remote work eligibility.

Does Netflix have customer service jobs?

Netflix offers customer service jobs such as Remote Customer Service Representatives who assist subscribers with account issues, streaming problems, and billing inquiries. These roles typically require strong communication skills, familiarity with digital tools, and the ability to work remotely on flexible schedules.
What are the most commonly searched types of Netflix Customer Service Representative jobs in Kansas? The most popular types of Netflix Customer Service Representative jobs in Kansas are:
What are popular job titles related to Remote Netflix Customer Service Representative jobs in Kansas? For Remote Netflix Customer Service Representative jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Netflix Customer Service Representative jobs in Kansas look for? The top searched job categories for Remote Netflix Customer Service Representative jobs in Kansas are:
What cities in Kansas are hiring for Remote Netflix Customer Service Representative jobs? Cities in Kansas with the most Remote Netflix Customer Service Representative job openings:
Remote Netflix Customer Service Representative jobs near you

Healthcare Customer Service Representative (KS)

RevCycle, Inc.

Wichita, KS • On-site, Remote

$14.25 - $19.50/hr

Full-time

Posted 22 days ago

Job description

RevCycle is growing, and we're excited to welcome new team members! With over 30 years in business, we focus on developing our employees and helping them reach their full potential. Work remotely or from our Marshfield, WI office, with opportunities to start in our August training class.
Position Summary:
  • Delivers exceptional and consistent customer experiences by demonstrating excellence in understanding and resolving requests with patience, empathy, compassion, and sincerity. Handles customer inquiries through inbound and outbound calls as well as written communication.
  • This position exists to effectively manage inquiries and concerns related to billing and insurance with the goal of offering payment options and facilitating the processing of payments. Customer Service Representatives will work in a company office or home office environment. They will operate with minimal management guidance to exceed Key Performance Indicators (number of calls handled/hr., successful payment resolution, and call quality). This role is expected to follow company and client policies, procedures, and applicable laws.

Essential Duties and Responsibilities:
  • Take calls from patients, law offices, insurance companies, and other outside facilities to resolve complex billing and insurance issues
  • Make outbound calls and take inbound calls from patients to resolve balances on accounts with a status that may be aging but has not been sent for collections
  • Answers complex billing and insurance questions (i.e. deductibles, co-insurance, co-pays, complex denials and charge disputes, claim resubmissions, eligibility issues, and coding disputes)
  • Reviews financial information and recommends payment options and/or assistance programs in accordance with client guidelines
  • Manages both common and challenging objections and concerns from consumers
  • Discusses and helps consumer think through payment resources and makes necessary referrals to the client
  • Uses required scripts/verbatims, skillfully navigating guidelines to maximize potential recovery on each call
  • Maintains working understanding of account requirements, leveraging related documentation and resources as needed
  • Independently and efficiently performs account documentation including notes and codes, making few errors, requiring minimal assistance
  • Skillfully works within both internal and client systems
  • Adheres to company Core Values and Strategic Anchors
  • May learn and perform other duties and responsibilities as assigned based on business needs

Requirements
Required Knowledge, Skills and Abilities:
  • Prior work experience in a call center and healthcare customer service setting is preferred
  • Familiarity with Artiva and Cerner Soarian application is preferred. EPIC is a plus.
  • Working knowledge of medical billing and coding is preferred
  • Prior work experience in a medical office and/or general understanding of health insurance is preferred
  • Able to communicate clearly, both verbally and in writing, and utilize proper grammar and telephone etiquette and provided electronic tools
  • Able to navigate multiple computer applications and databases
  • Moderate to advanced computer keyboard typing and navigation skill
  • Able to communicate on the phone and navigate multiple computer systems simultaneously
  • Able to overcome patient objections and obstacles to negotiate payment successfully
  • Reliable and responsible. Arrives on time and uses time productively and efficiently
  • Manages self effectively in a work from home environment, remaining focused on work and delivering required outcomes
  • Possesses and demonstrates professional judgement and operates with client business acumen.
  • Understands sensitive personal information (SPI) and sensitive consumer information (i.e., Protected Health Information (PHI)) and maintains confidentiality of this information
  • Able to use tools provided to compute basic math calculations using addition, subtraction, multiplication, division, and percentages
  • Self-motivation and committed to career success
  • High School Diploma or equivalent (i.e., GED) required
  • Prior supervisory experience is welcome in this growing company

Work Environment:
Employee works in a company office and/or home office and sits at a desk during regularly scheduled work hours. Employee will work with an online team utilizing screen monitoring and/or video conferencing. Employee answers and makes telephone calls using a computerized telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources. Employee may occasionally be required to stand or walk short distances along with bend or twist to access lower and higher desk drawers.
Career Path Note: The Customer Service Representative is a fully trained production role in the organization. They are relied upon in all cases to meet and in most cases exceed stated KPIs, goals and objectives. Those who desire may find advancement as a team lead, or in a functional role. These opportunities have unique requirements which are detailed in the respective job descriptions. Employees are also encouraged to work with their department leadership, Human Resources and/or company leadership to discuss and work toward their career goals.
Disclaimer: This job description provides a summary of essential job functions and required knowledge, skills, abilities, education, and experience. It may be modified at any time depending on the organization's needs. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. The existence of this job description does not guarantee employment. It is understood that employment is "at will."

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