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Remote Natural Gas Controller Jobs in Georgia (NOW HIRING)

Southern Company

Digital Experience Analyst

Atlanta, GA · On-site +1

$94K - $112K/yr

Understanding of automation and remote action governance, including testing, approval, change ... The company has electric operating companies in three states, natural gas distribution companies in ...

Southern Company

Digital Experience Analyst

Atlanta, GA · On-site +1

$94K - $112K/yr

Understanding of automation and remote action governance, including testing, approval, change ... The company has electric operating companies in three states, natural gas distribution companies in ...

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Remote Natural Gas Controller information

What are the key skills and qualifications needed to thrive as a remote natural gas controller, and why are they important?

To thrive as a Remote Natural Gas Controller, you need a solid understanding of pipeline operations, gas flow management, and compliance regulations, usually backed by a relevant technical degree or equivalent experience. Proficiency with SCADA systems, remote monitoring tools, and emergency response protocols is typically required. Strong analytical thinking, attention to detail, and effective communication skills help controllers make critical decisions and coordinate with field teams. These abilities are vital to ensure safety, efficiency, and regulatory compliance in the transportation and distribution of natural gas.

What does a remote natural gas controller do?

A Remote Natural Gas Controller is responsible for monitoring and controlling the flow of natural gas through pipelines from a remote location, often using advanced software and control systems. They ensure that gas is transported efficiently, safely, and in compliance with regulations. Their duties include responding to alarms, coordinating with field personnel, adjusting valves and pressure, and reporting any irregularities. This role is critical for preventing leaks, maintaining supply, and managing emergency situations. Controllers typically work in shifts as part of a 24/7 operation.

What are some common challenges faced by remote natural gas controllers, and how can they be addressed?

Remote Natural Gas Controllers often encounter challenges such as responding quickly to system alerts, ensuring accurate real-time monitoring, and maintaining effective communication with field personnel from a distance. To address these challenges, controllers must develop strong problem-solving skills, stay up-to-date with SCADA technology, and participate in regular training on safety protocols and emergency response. Collaboration with team members and clear documentation are also essential for maintaining smooth operations and minimizing the risk of errors.

What is the difference between Remote Natural Gas Controller vs Remote Gas Scheduler?

AspectRemote Natural Gas ControllerRemote Gas Scheduler
CredentialsTypically requires a degree in engineering or related field, plus industry certificationsOften requires similar credentials, with emphasis on scheduling certifications
Work EnvironmentOperates remotely within control centers managing gas flow and safetyRemotely coordinates gas delivery schedules and market operations
Industry UsageUsed in pipeline operations, ensuring safe and efficient gas flowUsed in market and supply chain management for scheduling deliveries

Both roles involve remote work and industry-specific knowledge, but the Natural Gas Controller focuses on operational safety and flow management, while the Gas Scheduler emphasizes scheduling and market coordination.

Remote Natural Gas Controller jobs near you

Digital Experience Analyst

Southern Company

Atlanta, GA • On-site, Remote

$94K - $112K/yr

Full-time

Medical, Retirement

Re-posted 18 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

JOB SUMMARY: 

The Digital Experience Analyst optimizes the end-user digital experience across the PC computing environment by analyzing telemetry, endpoint health, system performance, compliance indicators, and support trends. The role improves endpoint health, reduces user friction, and enables proactive remediation through automation, DEX platform capabilities, and cross-functional problem management. This position partners with technology owners, support teams, security, and vendors to strengthen compliance, resolve systemic issues, and improve overall user digital experience.

JOB REQUIREMENTS:

Technical Skills Required:

  • Extensive knowledge of computer hardware, operating systems along with software and hardware configurations, and related network, server, and storage technologies
  • Recognition of cyber security threats and risks, and importance of protecting the computing environment
  • Ability to learn, research, and apply modern technologies while staying current on changing technology
  • Superb diagnostic, troubleshooting, analysis, and problem-solving skills
  • Scripting skills using system-level APIs and WMI, preferably with PowerShell
  • Hands-on experience with Digital Employee Experience (DEX) platforms, including remote actions, scripts, dashboards, custom queries, and platform query language such as NQL
  • Endpoint management tooling experience, including MECM/SCCM, Intune or equivalent tools, client health troubleshooting, package and deployment workflows, driver lifecycle, and OEM update governance
  • Experience integrating telemetry or automation platforms with ITSM systems using REST APIs, JSON payloads, and token-based authentication
  • Familiarity with DEX campaign capabilities, including parameterized campaign functions that enable build-once, scale-to-many flexibility
  • Ability to define, track, and report digital experience metrics, endpoint compliance, risk indicators, device health, performance, stability, ticket deflection, and user sentiment
  • Understanding of automation and remote action governance, including testing, approval, change control, execution safeguards, rollback planning, and post-deployment validation

Non-Technical Skills Required

  • Excellent oral, written, technical, executive-facing, and governance communication skills
  • Respond to support needs in a timely fashion with excellent customer service
  • Works well with geographically dispersed teams, support teams, technology owners, vendors, and business stakeholders to drive adoption and validate user experience improvements
  • High degree of focus on quality, reliability, efficiency, and cost effectiveness
  • Flexible, self-motivated, able to prioritize multiple demands, adapt to changing direction, work with minimal supervision, and remove obstacles to success
  • Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made
  • Will travel as needed 
  • Exhibit "Our Values" attributes in all business interactions
  • Community engagement and thought leadership (user groups, conference speaking, vendor relationships)

About Southern Company

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 


Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benets will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Services

Education and Experience Requirements

  • 4-yr Bachelor's degree in a computing or engineering field is preferred
  • Minimum of 5 years of experience in an IT related field

MAJOR JOB RESPONSIBILITIES:  

  • Serves as an escalation point for advanced workstation, operating system, endpoint, and digital experience issues, coordinating with vendors and cross-functional teams to resolve complex or systemic problems
  • Coordinates with field support teams on workstation and operating system issues impacting at scale
  • Identifies recurring issues and systemic patterns from telemetry, incidents, and support trends, then coordinates root cause analysis, corrective actions, compliance remediation, and risk reduction
  • Develops, maintains, and reviews support documentation, knowledgebase articles, communications, and support guidelines to ensure accuracy and effectiveness
  • Collaborates with Architects and Engineers to define technical standards, deliver solution designs, develop test plans, and support deployment testing for workstation technologies
  • Operates as a Subject Matter Expert (SME) and performs operational activities and systems management for Workplace Technologies services
  • Owns and governs the DEX platform across the device fleet, including configuration, access governance, capability enablement, platform issue resolution, roadmap alignment, and integrations with ITSM and enterprise systems
  • Identifies, designs, builds, and governs automation, remote actions, telemetry dashboards, queries, scripts, and self-healing capabilities to improve device health, compliance, experience metrics, ticket deflection, and operational outcomes
  • Keeps current on industry trends, research, and emerging technologies to identify opportunities for automation, process improvement, and better user experiences
  • Engages support teams, technology owners, vendors, and business stakeholders to validate user experience issues, communicate improvements, increase use of platform capabilities, and drive adoption of digital experience capabilities
  • At the senior level, oversees DEX strategy, governance, cross-functional initiatives, platform roadmap planning, and executive-level reporting

What Southern Company employees say

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