Remote Narrative Designer Jobs in Ontario (NOW HIRING)

Title: Insights Partner, Career Pathways

Department: Career Pathways

Reporting to: Head, Career Pathways

Compensation: $68K – $86K CAD

Location: Remote - Canada (Candidates based in British Columbia, Alberta, Manitoba, Saskatchewan, Ontario, Nova Scotia or willing to relocate)

Employment Type: Fixed Term - 18 month contract

Who We Are:  

World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at www.WES.org.     

About the Opportunity: 

The Insights Partner is a specialist role that curates, synthesizes and disseminates information and resources of the most relevant research, data, emerging trends, best practices and thought leadership in Canada and the U.S. for strategic prioritization, implementation planning, and thought leadership and influence. The work will be focused on supporting the advancement of streamlined equitable pathways to good work and the recognition of immigrants’ skills and experience.

This position will report to the Career Pathways Head with dotted line reporting to the Skills Lead. Prioritization and focus of work will be determined by Career Pathways’ and Skills strategy and approach, which supports multiple elements of WES’s overall strategy. This position will also work closely with the communication teams to share learnings and insights that inform shared work and objectives.

What You'll Do:

Research and Analysis(40%)

• Monitor research, news, programs and initiatives, labor market and workforce data, employer practices and sector signals, key actors, and other information relevant to career pathways and skills; provide analysis and advice; identifying trends and emergent developments and opportunities.  Coordinate across U.S. P&P, WES Canada and Communications to gather and share relevant insights.
• Conduct research, literature reviews or environmental scans to inform strategy and implementation (e.g., occupational data, career pathways, job-quality frameworks, pilot evidence, skills-based labor market policy, skill frameworks). 
• Scope and oversee research consultants, as needed.

Knowledge Mobilization (35%)

• Lead knowledge mobilization efforts for Career Pathways and Skills by identifying creative, efficient, and effective ways to disseminate information for internal and external audiences in collaboration with narrative shift and thought leadership leads (U.S. P&P, WES Canada, OOSI) and Comms teams or narrative shift and influencing goals. 
• Create briefs, memos, blog posts, decks, talking points, and thought leadership and learning products in partnership with Communications or narrative shift teams (WES Canada, U.S. P&P). 
• Translate complex data into clear, accessible products and formats

Learning Integration Across Countries(25%)

• Maintain a cross-country learning agenda: identify patterns, synergies, and transferable insights and foster a knowledge sharing culture. 

• Develop and manage a knowledge base by ensuring information is accurate, up-to-date and easily searchable.
• Select, organize, implement and maintain technology platforms (e.g. SharePoint) to house knowledge.
• Support the team’s “start-up posture” by rapidly synthesizing what’s working and feeding it back into strategy.  

Your Experience:

Required

• Bachelor’s degree or an acceptable equivalent combination of education and experience in a relevant field.  
• 3-7 years relevant work experience with preference for experience in workforce development, immigration, refugee resettlement or economic development with at least 2-4 years relevant hands-on research or knowledge management experience.
• Lived and/or learned insight into the opportunities and challenges experienced by immigrant and refugee communities.
• Demonstrated experience coordinating and working across matrixed teams.
• Demonstrated experience managing multiple priorities across teams.
• Ability to build strong relationships and work with individuals at all levels of the organization; work collaboratively with people of different backgrounds, experiences, communication styles, and cultures towards collective goals.
• Ability to work independently and as a team member.
• Strong strategic judgment and ability to manage tradeoffs.
• Strong ability to work within ambiguous, dynamic and entrepreneurial environments and see each new challenge as an opportunity for change; be comfortable with risk and failure as a natural part of long-term success; apply adaptive management approaches and operate with a learning mindset. 
• Exceptional writing and editing skills; ability to convey complex information to stakeholders in compelling formats (e.g. visualization) and products (e.g. reports, webinars) and use clear language.
• Exceptional verbal and interpersonal skills, including presentation and facilitation skills in cross-cultural contexts; confidence presenting and liaising at leadership levels.
• Strong ability to search, select, and synthesize information, research findings, and program insights in line with strategic objectives and priorities.
• Ability to motivate colleagues to share knowledge and drive adoption of knowledge-sharing practices and use evidence to inform decision-making and prioritization.
• Strong strategic thinking, planning, problem solving, organizational and analytical skills.   Strong command of technology tools including Microsoft Office suite especially Word, Excel, PowerPoint, OneDrive, and SharePoint.
• Thrive in an environment that values transparency, collaboration, and a learning orientation.
• Brings a “can-do” attitude and has a willingness to stretch up and down in their role as needs evolve.

Desired

• Experience using shared systems and platforms (e.g. Salesforce, Monday.com). 
• Experience with program evaluation.
• Experience in healthcare or direct care sectors.

What We Offer:

Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options.

• Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being.
• Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work, which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions.
• Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career.
• Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change.
• Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization.

  Values:

• Opportunity - We open doors so people can build better futures.
• Inclusion - We become stronger, more creative, and more resilient when we embrace diversity.
• Equity - We uphold fairness and justice in our work and actions.
• Enterprising - We are resourceful, inventive, and driven.

  Inclusive Recruitment Process:

We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply. 

Our Commitment:

World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance – it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential.   

If you require assistance and/or accommodation at any point during the recruitment process, please contact us at hiring@wes.org, we're here to support you. Our Talent Acquisition team is happy to work with you to find solutions that meet your needs.

For more information about WES, please visit our website at www.WES.org

This position is an existing vacancy and is currently open for hire.