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Remote Mortgage Processor Jobs in Logan, UT (NOW HIRING)

Customer Service Representative

Logan, UT · Remote

$15.05 - $23.65/hr

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... If you would like more information about how your data is processed, please contact us.

Remote Mortgage Processor information

See Logan, UT salary details

$24.6K

$43.9K

$81.5K

How much do remote mortgage processor jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote mortgage processor in Logan, UT is $43,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $47,400.00 per year, depending on experience, location, and employer.

What does a remote mortgage processor do?

A remote mortgage processor is responsible for gathering, reviewing, and organizing financial documents from loan applicants to ensure all required paperwork is complete and accurate. They work closely with loan officers, underwriters, and clients to process mortgage applications from start to finish, verifying employment, credit history, and other information. By working remotely, they use secure online platforms to communicate and manage documents efficiently, ensuring a smooth and timely loan approval process.

What are the key skills and qualifications needed to thrive as a remote mortgage processor, and why are they important?

To thrive as a Remote Mortgage Processor, you need a solid understanding of mortgage lending guidelines, attention to detail, and experience with loan documentation, often backed by a high school diploma or equivalent and prior industry experience. Proficiency with loan origination systems (LOS), document management software, and e-signature platforms is typically required. Strong organizational skills, effective communication, and the ability to manage time independently help you excel in a remote setting. These skills ensure accurate, timely processing of loan applications and compliance with industry standards, which are critical for customer satisfaction and operational efficiency.

What is the difference between Remote Mortgage Processor vs Remote Loan Officer?

AspectRemote Mortgage ProcessorRemote Loan Officer
CredentialsTypically requires mortgage processing experience, basic financial knowledge, and sometimes certificationRequires sales skills, licensing (e.g., NMLS), and financial knowledge
Work EnvironmentPrimarily administrative, behind-the-scenes processingClient-facing, sales-oriented, remote communication
Employer & Industry UsageMortgage lenders, banks, brokersMortgage lenders, banks, mortgage brokers
Search & Comparison IntentFocuses on processing mortgage applications efficientlyFocuses on client acquisition and loan sales

The main difference is that a Remote Mortgage Processor handles the administrative and processing tasks of mortgage applications, while a Remote Loan Officer actively sells mortgage products and interacts directly with clients. Both roles are essential in the mortgage industry but serve different functions within the loan process.

What does a remote mortgage processor do?

As a remote mortgage processor, you work from home and review residential and commercial mortgage applications for accuracy, completion, and compliance with your company's standards. Your duties may include processing paperwork and documents, determining whether the requested loans should be granted, and reviewing any problems with documentation. Your responsibilities may also include contacting customers to ask them about specific parts of their application. Remote mortgage processors often communicate with loan officers, service providers, and other companies to obtain property survey and title commitment information, as well as address any special needs or requirements for a given mortgage.

What are some common challenges faced by remote mortgage processors, and how can they be overcome?

Remote Mortgage Processors often face challenges such as maintaining clear communication with loan officers, underwriters, and clients due to the lack of in-person interactions. To overcome this, it's essential to leverage digital collaboration tools, proactively schedule check-ins, and maintain organized digital records. Staying updated on evolving lender guidelines and compliance requirements is also crucial, as these can change frequently. Building strong time management skills and creating a dedicated, distraction-free workspace can further help ensure accuracy and efficiency in processing loan files remotely.

What are popular job titles related to Remote Mortgage Processor jobs in Logan, UT?

For Remote Mortgage Processor jobs in Logan, UT, the most frequently searched job titles are:

What job categories do people searching Remote Mortgage Processor jobs in Logan, UT look for?

The top searched job categories for Remote Mortgage Processor jobs in Logan, UT are:

What cities near Logan, UT are hiring for Remote Mortgage Processor jobs?

Cities near Logan, UT with the most Remote Mortgage Processor job openings:

Infographic showing various Remote Mortgage Processor job openings in Logan, UT as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $43,908 per year, or $21.1 per hour.

Customer Service Representative

Entrata

Logan, UT • Remote

$15.05 - $23.65/hr

Full-time

Re-posted 3 days ago


Entrata rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

128th of 244 rated software companies


Job description

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

This is a hybrid position based out of our Logan office, requiring 3 days per week on-site
 
Shift: Monday to Friday 9:00 a.m. – 6:00 p.m. MDT/MST
Responsibilities:
  • Provide technical support and troubleshooting via telephone, ticket, and/or chat
  • Develop subject matter expertise in our core technologies, and at least one other technology specialty
  • Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders
  • Ability to actively listen, ask relevant questions, and challenge customers appropriately
  • Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution
  • Educate customers on Entrata’s software and products
  • Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue
  • Champion customer issues from feedback through the delivery of a solution
  • Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations
  • Participate in team and department meetings
  • Assist with special projects and other duties as assigned
Minimum Qualifications:
  • 1+ years of work experience in a technical support capacity supporting B2B support to Enterprise level customers
  • Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments
  • Ability to adapt quickly to change, think on your feet, communicate positively, and work proactively
  • Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with
  • A proven passion for providing an exceptional customer experience
  • Strong attention to detail
Preferred Qualifications:
  • Associate's degree or equivalent work experience
  • Proven ability to utilize, create and update knowledge base resources in the course of your work
  • Industry experience in property management or property management-related software
  • Proven ability to utilize, create, and update knowledge base resources in the course of your work
  • Billingual
This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
 
Level - S2
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


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