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Remote Mobile Phone Chat Jobs in Oregon (NOW HIRING)

Director of Talent Acquisition

OR · On-site +1

$170K - $260K/yr

Location: Remote. Strong preference for candidates in Eastern Standard Time (EST) or Central ... Mobile phone bill stipend. * Continuing education credits. *The salary range listed is an estimate ...

... chat, and/or phone * You will build strong, trusted relationships with colleagues, customers, and ... Strong communication skills and the ability to work fully remote with reliable connectivity * A ...

Remote- USA -Virtual Contact Center The Healthcare Support Advocate is a key member of XO Health ... Handle inbound and outbound member and provider inquiries via phone, email, and chat with ...

... chat, phone, and email), CRM documentation, reporting, and administrative workflows to enhance team ... Remote first. And not going back. Diversity, Equity, Accessibility, and Inclusion at Blueprint We ...

Proactively connect with clients via phone, email, and chat to provide timely support and guidance ... offers a remote work schedule that allows you to stay fully engaged with your team to provide ...

Successfully manage 200+ real customer conversations across live chat and ticketing * Demonstrate ... Curiosity about how things work - networks, browsers, mobile devices, video and audio, and how ...

Patient Growth Specialist

OR · On-site +1

$30/hr

Fully Remote (United States) Team: Enrollment Operations Reporting to: Senior Enrollment Operations ... Confidently explain program benefits, expectations, and next steps * Assist patients with mobile ...

... borrowers across chat, phone, and email, with accountability for service levels, quality ... Remote Travel requirements As a digital first company, the majority of your work can be ...

Customer Engineer

OR · On-site +1

These applications will be integrated with contact center chat or phone platforms. * Participate in ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...

Consultant

Portland, OR · Remote

$21 - $26/hr

Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ... Remote from home work; consistent internet connection required; professional home office with ...

... phone, email, text, and chat. * Qualify leads by understanding customer needs, timelines, and ... Remote employment opportunities are limited to states where New Home Star is authorized to employ ...

Manage and resolve complex technical support requests from end users via ticketing systems, phone, email, and chat. * Provide advanced remote support for electro-mechanical, software, networking ...

Remote Schedule (Must be located in Oregon) ESSENTIAL FUNCTIONS Reasonable accommodations may be ... Ability to seamlessly provide care in various mediums such as video, chat, phone and in person ...

Showing results 41-60

Remote Mobile Phone Chat information

What is a remote mobile phone chat?

A Remote Mobile Phone Chat job involves communicating with customers or clients via text messages or chat applications using a mobile phone, all while working from a remote location. Responsibilities typically include answering questions, providing customer support, or engaging in casual conversation based on the company’s requirements. These roles are popular for their flexibility and can be found in various industries, such as customer service, technical support, and entertainment. Applicants usually need good communication skills, reliable internet access, and sometimes specific software or apps installed on their phones.

What are the key skills and qualifications needed to thrive as a remote mobile phone chat representative?

To thrive as a Remote Mobile Phone Chat Representative, you need excellent written communication skills, fast and accurate typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with chat support platforms, CRM systems, and ticketing tools is typically required. Strong problem-solving abilities, patience, and the ability to multitask help set top performers apart in this position. These skills ensure efficient, clear, and empathetic support, leading to high customer satisfaction and effective remote service delivery.

What are some common challenges faced by remote mobile phone chat agents, and how can they be managed?

Remote mobile phone chat agents often encounter challenges such as handling multiple conversations simultaneously, maintaining high response speeds, and ensuring clear, professional communication without visual cues. Effective time management and familiarity with chat software are essential to manage these demands. Building strong written communication skills and staying organized can help agents deliver consistent, quality service while working independently from home.

What is the difference between Remote Mobile Phone Chat vs Remote Live Chat Support?

AspectRemote Mobile Phone ChatRemote Live Chat Support
CredentialsBasic customer service skills, sometimes certifications in communicationCustomer service experience, technical knowledge often preferred
Work EnvironmentMobile device, internet connection, chat platformComputer, internet, live chat software
Industry UsageTelecommunications, mobile service providers, app supportRetail, tech support, e-commerce

Remote Mobile Phone Chat involves assisting customers via chat on mobile devices, often in telecommunications or app support. Remote Live Chat Support typically refers to providing real-time assistance through chat platforms on computers, common in retail and tech industries. Both roles require strong communication skills, but Remote Mobile Phone Chat emphasizes mobile device familiarity, while Remote Live Chat Support focuses on desktop-based chat systems.

What cities in Oregon are hiring for Remote Mobile Phone Chat jobs?

Cities in Oregon with the most Remote Mobile Phone Chat job openings:

Call Center Remote Customer Service Representative

VIMO INC.

Newport, OR • Remote

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago


Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus