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Remote Mobile Phone Chat Jobs in Kentucky (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Louisville, KY · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Quora

iOS Engineer -Remote

Owensboro, KY · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

iOS Engineer -Remote

Covington, KY · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

iOS Engineer -Remote

Bowling Green, KY · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

iOS Engineer -Remote

Lexington, KY · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

iOS Engineer -Remote

Frankfort, KY · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

iOS Engineer -Remote

Louisville, KY · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

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All JobsMobile Phone Chat JobsRemote Mobile Phone Chat JobsRemote Mobile Phone Chat Jobs in Kentucky

Remote Mobile Phone Chat information

What is a remote mobile phone chat?

A Remote Mobile Phone Chat job involves communicating with customers or clients via text messages or chat applications using a mobile phone, all while working from a remote location. Responsibilities typically include answering questions, providing customer support, or engaging in casual conversation based on the company’s requirements. These roles are popular for their flexibility and can be found in various industries, such as customer service, technical support, and entertainment. Applicants usually need good communication skills, reliable internet access, and sometimes specific software or apps installed on their phones.

What are the key skills and qualifications needed to thrive as a remote mobile phone chat representative?

To thrive as a Remote Mobile Phone Chat Representative, you need excellent written communication skills, fast and accurate typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with chat support platforms, CRM systems, and ticketing tools is typically required. Strong problem-solving abilities, patience, and the ability to multitask help set top performers apart in this position. These skills ensure efficient, clear, and empathetic support, leading to high customer satisfaction and effective remote service delivery.

What are some common challenges faced by remote mobile phone chat agents, and how can they be managed?

Remote mobile phone chat agents often encounter challenges such as handling multiple conversations simultaneously, maintaining high response speeds, and ensuring clear, professional communication without visual cues. Effective time management and familiarity with chat software are essential to manage these demands. Building strong written communication skills and staying organized can help agents deliver consistent, quality service while working independently from home.

What is the difference between Remote Mobile Phone Chat vs Remote Live Chat Support?

AspectRemote Mobile Phone ChatRemote Live Chat Support
CredentialsBasic customer service skills, sometimes certifications in communicationCustomer service experience, technical knowledge often preferred
Work EnvironmentMobile device, internet connection, chat platformComputer, internet, live chat software
Industry UsageTelecommunications, mobile service providers, app supportRetail, tech support, e-commerce

Remote Mobile Phone Chat involves assisting customers via chat on mobile devices, often in telecommunications or app support. Remote Live Chat Support typically refers to providing real-time assistance through chat platforms on computers, common in retail and tech industries. Both roles require strong communication skills, but Remote Mobile Phone Chat emphasizes mobile device familiarity, while Remote Live Chat Support focuses on desktop-based chat systems.

What are popular job titles related to Remote Mobile Phone Chat jobs in Kentucky?

For Remote Mobile Phone Chat jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Mobile Phone Chat jobs in Kentucky look for?

The top searched job categories for Remote Mobile Phone Chat jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Mobile Phone Chat jobs?

Cities in Kentucky with the most Remote Mobile Phone Chat job openings:

Remote Mobile Phone Chat jobs near you

Account Executive (Remote: Kentucky) McCracken, Hopkins, Christian Counties

Vitu, Inc.

Madisonville, KY • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Train dealership personnel on the use of Vitu.

  • Meet with dealership management to review processes and procedures pertaining to DMV paperwork.

  • Serve as the primary point of contact for assigned dealers, resolving issues and complaints swiftly and effectively, ensuring timely solutions and corrective/preventive actions.

Job description

Account Executive (Remote: Kentucky)
McCracken, Hopkins, Christian Counties
As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.
Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has opportunities in California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Minnesota, Montana, North Carolina, New Jersey, New York, Ohio, Oregon, Pennsylvania, Texas, Virginia, and Wisconsin.
Job Summary
The Account Executive position is held by a dynamic, highly motivated, service-oriented individual providing training and "white glove" service focused on making clients' lives easier with the ultimate result of increased software utilization/revenue generation, client retention, and stellar Vitu reputation.
This territory includes McCracken, Hopkins, Christian Counties in Kentucky. The ideal candidate will reside in or near Puducah, Madisonville, or Hopkinsville to effectively support clients across the assigned territory.
KeyResponsibilities
  • Train dealership personnel on the use of Vitu.
  • Meet with dealership management to review processes and procedures pertaining to their DMV paperwork.
  • Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations.
  • Maintain a strong business relationship with key dealership personnel.
  • Provide Vitu/VITU support via phone, chat and email as needed.
  • Deliver exceptional customer service and support by being responsive and proactive to customer needs.
  • Client Advocate - Suggests improvements to the program on behalf of the client and addresses client issues and concerns.
  • Compliance - Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits.
  • DMV Support - The AE will be called on by clients to answer or find the answer to complex DMV issues.
  • Navigate a dealer's DMS to ensure that it is calculating DMV fees properly.
  • Conduct DMV fee training both in-person and via webinar.
  • Serve as the primary point of contact for assigned dealers, resolving issues and complaints swiftly and effectively, ensuring timely solutions and corrective/preventive actions.
  • Identify upsell and cross-selling opportunities, pitching them to existing clients, and communicating interests to Sales.

Minimum Qualifications and Experience
  • Experience with Reports of Sale and other related DMV documents for both new and used vehicles
  • Experience with DMV accounting and bundle reconciliation
  • EVR program knowledge (E-filing)
  • Knowledge of DMV regulations pertaining to registration processing
  • Experience with Chrome and Firefox configuration and settings
  • Able to use various PC programs including Microsoft Word, Excel, and Google Drive.
  • Ability to effectively communicate with high level executives, all levels of dealership management and team members.
  • Ability to work independently with limited supervision
  • Account management in a business to business environment is preferred.
  • Travel is required up to 150 miles

Compensation
The salary range for this position is: $55,000 - $60,000.
This role includes bonus eligibility and may also offer participation in an incentive compensation plan.
Final compensation for this position will be determined based upon the applicant's relevant experience, skillset, education, location, business needs, market demands, and other factors as permitted by law.
This role includes a company-provided vehicle as part of the total rewards package, in accordance with company policy. This role may involve the use of a vehicle (company owned or leased) within the scope of employment.
The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.
At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure he/she has the opportunity to grow and contribute to the success of our organization.
At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -
  • Healthcare Coverage for you and your family covering Medical, Dental & Vision
  • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
  • Generous PTO
  • Pet Insurance
  • Retirement Planning
  • ID Theft Insurance
  • Life and Disability Insurance
  • Commuter Benefits
  • Short and Long Term Disability
  • Accident & Hospital, Critical Illness Insurance
  • Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.

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