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Remote Mobile Phone Chat Jobs in Indiana (NOW HIRING)

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process

Harris

$211K - $221K/yr

... Mobile workforce management system, and adjacent products). We have strong people and a demanding ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

$211K - $221K/yr

... Mobile workforce management system, and adjacent products). We have strong people and a demanding ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

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All JobsMobile Phone Chat JobsRemote Mobile Phone Chat JobsRemote Mobile Phone Chat Jobs in Indiana

Remote Mobile Phone Chat information

What is a remote mobile phone chat?

A Remote Mobile Phone Chat job involves communicating with customers or clients via text messages or chat applications using a mobile phone, all while working from a remote location. Responsibilities typically include answering questions, providing customer support, or engaging in casual conversation based on the company’s requirements. These roles are popular for their flexibility and can be found in various industries, such as customer service, technical support, and entertainment. Applicants usually need good communication skills, reliable internet access, and sometimes specific software or apps installed on their phones.

What are the key skills and qualifications needed to thrive as a remote mobile phone chat representative?

To thrive as a Remote Mobile Phone Chat Representative, you need excellent written communication skills, fast and accurate typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with chat support platforms, CRM systems, and ticketing tools is typically required. Strong problem-solving abilities, patience, and the ability to multitask help set top performers apart in this position. These skills ensure efficient, clear, and empathetic support, leading to high customer satisfaction and effective remote service delivery.

What are some common challenges faced by remote mobile phone chat agents, and how can they be managed?

Remote mobile phone chat agents often encounter challenges such as handling multiple conversations simultaneously, maintaining high response speeds, and ensuring clear, professional communication without visual cues. Effective time management and familiarity with chat software are essential to manage these demands. Building strong written communication skills and staying organized can help agents deliver consistent, quality service while working independently from home.

What is the difference between Remote Mobile Phone Chat vs Remote Live Chat Support?

AspectRemote Mobile Phone ChatRemote Live Chat Support
CredentialsBasic customer service skills, sometimes certifications in communicationCustomer service experience, technical knowledge often preferred
Work EnvironmentMobile device, internet connection, chat platformComputer, internet, live chat software
Industry UsageTelecommunications, mobile service providers, app supportRetail, tech support, e-commerce

Remote Mobile Phone Chat involves assisting customers via chat on mobile devices, often in telecommunications or app support. Remote Live Chat Support typically refers to providing real-time assistance through chat platforms on computers, common in retail and tech industries. Both roles require strong communication skills, but Remote Mobile Phone Chat emphasizes mobile device familiarity, while Remote Live Chat Support focuses on desktop-based chat systems.

What are popular job titles related to Remote Mobile Phone Chat jobs in Indiana?

For Remote Mobile Phone Chat jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Mobile Phone Chat jobs in Indiana look for?

The top searched job categories for Remote Mobile Phone Chat jobs in Indiana are:

What cities in Indiana are hiring for Remote Mobile Phone Chat jobs?

Cities in Indiana with the most Remote Mobile Phone Chat job openings:

Remote Mobile Phone Chat jobs near you

Remote Customer Service Representative

Liveops

Fort Wayne, IN • Remote

$20/hr

Contractor

Re-posted 18 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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