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Remote Microsoft System Administrator Jobs in Tennessee

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

Remote - USA Reporting To: Director of Customer Operations Compensation: $65,000 - $80,000 / year Description As a Customer Experience (CX) Systems Administrator , you will serve as the technical ...

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

Primary Responsibilities of the Role System Administration & Integration Management * Serve as the ... We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.

ServiceNow Certified System Administrator (CSA) certification or demonstrated progress toward ... Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and remote collaboration ...

ServiceNow Certified System Administrator (CSA) certification or demonstrated progress toward ... Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and remote collaboration ...

This position can be remote, but it'd require you to come on-site twice a year. * Must be eligible ... Systems Administrator/Systems Engineer * Bachelor's degree or an equivalent combination of ...

Salesforce Administrator

Memphis, TN · Remote

$80K - $100K/yr

This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent ... systems and processes Requirements: * Minimum two years of experience as a Salesforce.com ...

Salesforce Administrator

Nashville, TN · Remote

$80K - $100K/yr

This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent ... systems and processes Requirements: * Minimum two years of experience as a Salesforce.com ...

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

... other enterprise systems, coordinating with the ServiceNow Administrator/Developer to ensure ... Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and remote collaboration ...

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

... other enterprise systems, coordinating with the ServiceNow Administrator/Developer to ensure ... Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and remote collaboration ...

This fully remote role is responsible for leading clients of varying sizes and complexities through ... Experience as a UKG Ready system administrator or with additional UKG Ready certifications. * HR or ...

Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD ... System Administration & Coordination * Assist with software installations, version updates, and ...

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Remote Microsoft System Administrator information

What is a remote Microsoft system administrator?

A Remote Microsoft System Administrator is an IT professional who manages and maintains Microsoft-based computer systems and networks from a remote location. Their primary responsibilities include configuring servers, monitoring system performance, applying security updates, troubleshooting technical issues, and ensuring the reliability and security of Microsoft environments such as Windows Server, Active Directory, and Microsoft 365. They use remote access tools to perform their duties efficiently without being physically present at the workplace, making this role ideal for supporting distributed or global organizations.

How does a remote Microsoft system administrator typically collaborate with on-site IT teams and end users?

As a Remote Microsoft System Administrator, you'll frequently coordinate with on-site IT staff through digital communication tools such as email, instant messaging, and video calls. You'll be responsible for remotely managing servers, troubleshooting technical issues, and deploying updates, often requiring clear documentation and status updates for local teams. You may also interact with end users to resolve problems or provide guidance, so strong communication skills and a customer-focused mindset are crucial. Building effective remote relationships and maintaining proactive communication are key to ensuring system reliability and user satisfaction.

What are the key skills and qualifications needed to thrive as a remote Microsoft system administrator, and why are they important?

To thrive as a Remote Microsoft System Administrator, you need a solid understanding of Windows Server environments, Active Directory, networking concepts, and often a relevant degree or Microsoft certifications (such as MCSA or MCSE). Familiarity with tools like PowerShell, Microsoft 365, Azure, and remote management platforms is typically required. Strong problem-solving abilities, effective communication, and self-motivation are vital soft skills for excelling in a remote setting. These skills are important to ensure reliable system performance, timely troubleshooting, and secure administration of critical IT infrastructure from a distance.

What is the difference between Remote Microsoft System Administrator vs Remote Network Administrator?

AspectRemote Microsoft System AdministratorRemote Network Administrator
CertificationsMicrosoft Certified: Windows Server, MCSECompTIA Network+, Cisco CCNA
Work EnvironmentManaging Windows servers, Active Directory, cloud integrationsConfiguring and maintaining network infrastructure, routers, switches
Employer & Industry UsageIT departments, cloud service providers, enterprise firmsTelecom, large corporations, data centers

Remote Microsoft System Administrators focus on managing Windows-based servers and cloud services, while Remote Network Administrators handle network infrastructure. Both roles require technical certifications and are vital in IT operations, but they specialize in different areas of system and network management.

What are popular job titles related to Remote Microsoft System Administrator jobs in Tennessee?

For Remote Microsoft System Administrator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Microsoft System Administrator jobs in Tennessee look for?

The top searched job categories for Remote Microsoft System Administrator jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Microsoft System Administrator jobs?

Cities in Tennessee with the most Remote Microsoft System Administrator job openings:

CX Systems Administrator

Nashville, TN • On-site, Remote

Tithely
Software Development • 51 - 200 employees

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

CX Systems Administrator
Department: Customer Experience
Employment Type: Full Time
Location: Remote - USA
Reporting To: Director of Customer Operations
Compensation: $65,000 - $80,000 / year
Description
As a Customer Experience (CX) Systems Administrator, you will serve as the technical backbone of Tithely's customer experience engine by leading the administration, configuration, and optimization of our core CX technology stack. In this role, you will architect scalable workflows, maintain data integrity across platforms, and build the automation logic that powers our AI and workforce management tools, ensuring our teams can efficiently support churches around the world.
Primary Responsibilities of the Role
System Administration & Integration Management
  • Serve as the full technical owner of Zendesk (triggers, macros, routing logic), Community Software, and associated CX tools.
  • Manage data mapping, sync logic, and technical integrations between core platforms, including HubSpot, Zendesk, and ChurnZero.
  • Build and maintain complex automated workflows, nested triggers, and custom fields across all internal and external CX systems.
  • Configure feedback mechanisms via Simplesat and manage automated retention/cancellation workflows in ProsperStack.

Internal Tooling, Workforce & AI Support
  • Administer workforce management platforms (Assembled) and deploy, tune, and optimize AI Agents to improve operational efficiency.
  • Provide technical maintenance for specialized applications, including the Customer Context App, text validation tools, and Trucentive.
  • Serve as the primary technical escalation point for internal team members experiencing issues within the CX technology stack.

Data Governance & Vendor Management
  • Conduct regular system audits to eliminate redundant tags, repair broken automations, and manage user security and permission settings.
  • Interface directly with software vendors to resolve technical issues and evaluate new features that enhance team capabilities.
  • Execute CX operations and technical initiatives to support the scaling needs of the broader Customer Experience department.

Qualifications
A Successful Candidate Will:
  • Optimize Work Processes: Know the most effective and efficient processes to get things done, focusing on continuous improvement and managing systems at scale.
  • Cultivate Innovation: Introduce new, practical ideas and approaches to solve complex operational challenges.
  • Drive Results: Persist in accomplishing key objectives despite setbacks, maintaining high standards for system reliability and operational uptime.
  • Be Resourceful: Effectively deploy tools, technology, and internal processes to solve problems and support cross-functional teams.
  • Have a Strategic Mindset: See ahead to future technical requirements and translate operational needs into scalable automation logic.

Required Technical Qualifications:
  • 3+ years of technical administration experience within SaaS environment.
  • Deep administrative experience with Zendesk and HubSpot, including complex routing, workflows, and integrations.
  • Strong logical reasoning skills with experience mapping out complex, conditional processes (If/Then logic) prior to build.
  • Solid understanding of SaaS integration methods, including webhooks, APIs, and middleware tools (e.g., Zapier, Workato).
  • Meticulous attention to detail and a track record of rigorous workflow testing prior to deployment.

Preferred Technical Qualifications:
  • Hands-on experience with workforce management (WFM) tools such as Assembled, or customer success platforms like ChurnZero.
  • Experience deploying and tuning AI-powered customer service agents or automated support tools.
  • Background supporting CX, Support, or Customer Success teams in a high-growth SaaS or faith tech organization.

Office Requirements:
  • We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.
  • A stable work environment with designated workspace and access to high-speed internet.
  • US-based and legally able to work full time in the US. Sponsorships are not available at this time.
  • Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV

Additional Information
Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.
Tithely is an Equal Opportunity Employer
Yourgiving, Inc. DBA Tithe.ly (herein, "the Company") is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.