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Remote Manager Lab Operations Jobs in Charlotte, NC

Jj

Manager, PSC Program Operations

Charlotte, NC · Remote

Join us in developing treatments, finding cures, and pioneering the path from lab to life while ... Proven ability to work efficiently in a matrix environment with cross functional teams. #Li-Remote ...

SAIC

CLT Remote Pilot Operator

Charlotte, NC · On-site +1

Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all ... We integrate emerging technology, rapidly and securely, into mission critical operations that ...

Mission Lane

Operations Senior Manager, AI

Charlotte, NC · On-site +1

$136K - $162K/yr

That's the work of the Operations Senior Manager, AI. The impact you'll make: You'll have the scope ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...

Flex

Lifecycle Marketing Operations Manager

Concord, NC · Remote

$130K - $160K/yr

San Francisco, Miami, New York, and fully remote. Flex Fuels Ambition. About The Role Flex is ... You'll partner closely with the Director of Revenue Operations and Head of Revenue to shape ...

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All JobsLab Operations JobsRemote Manager Lab Operations JobsRemote Manager Lab Operations Jobs in Charlotte, NC

Remote Manager Lab Operations information

See Charlotte, NC salary details

$30.3K

$62K

$115.7K

How much do remote manager lab operations jobs pay per year?

As of Jul 29, 2026, the average yearly pay for remote manager lab operations in Charlotte, NC is $61,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $75,700.00 per year, depending on experience, location, and employer.

What are Remote Manager Lab Operations?

A Remote Manager Lab Operations is responsible for overseeing the daily functions and workflows of laboratory operations from a remote location. This role involves managing staff, ensuring compliance with regulations, maintaining quality control, and optimizing laboratory processes using digital tools and communication platforms. Remote managers coordinate with on-site teams, handle scheduling, troubleshoot issues, and implement policies to ensure efficient and safe lab operations. Effective communication, organizational skills, and familiarity with laboratory information management systems are essential for this job.

What is the difference between Remote Manager Lab Operations vs Remote Lab Technician?

AspectRemote Manager Lab OperationsRemote Lab Technician
CredentialsTypically requires a bachelor's degree in life sciences or related field, plus management experienceUsually requires an associate degree or certification in laboratory techniques
Work EnvironmentOversees lab activities remotely, manages teams, and ensures compliancePerforms technical lab tasks remotely, such as data entry and sample processing
Industry UsageCommon in biotech, pharmaceutical, and research organizationsFound in similar industries, supporting lab operations and data management

Remote Manager Lab Operations focuses on overseeing lab activities, managing teams, and ensuring compliance remotely, often requiring management experience and a relevant degree. In contrast, Remote Lab Technicians perform technical tasks and data handling, typically with technical certifications or associate degrees. Both roles are vital in biotech and research sectors but differ in responsibilities and required credentials.

How does a Remote Manager of Lab Operations effectively oversee laboratory teams and processes from a distance?

A Remote Manager of Lab Operations leverages technology such as video conferencing, project management tools, and laboratory information management systems (LIMS) to maintain oversight and communication with onsite teams. Regular virtual meetings, clear documentation, and remote monitoring protocols help ensure that quality standards, safety procedures, and project deadlines are met. Building trust and maintaining transparency with staff are key to managing challenges such as time zone differences and troubleshooting equipment issues from afar. Successful remote managers also focus on fostering a collaborative team culture and providing ongoing support to staff to ensure smooth operations.

What are the key skills and qualifications needed to thrive as a Remote Manager Lab Operations, and why are they important?

To thrive as a Remote Manager Lab Operations, you need a strong background in laboratory science, management experience, and typically a relevant degree such as in biology, chemistry, or medical technology. Familiarity with Laboratory Information Management Systems (LIMS), quality assurance protocols, and regulatory compliance (like CLIA or CAP) is essential. Excellent leadership, communication, and problem-solving skills help coordinate remote teams and maintain high operational standards. These skills ensure efficient lab operations, regulatory compliance, and effective team management even when working remotely.
What are popular job titles related to Remote Manager Lab Operations jobs in Charlotte, NC? For Remote Manager Lab Operations jobs in Charlotte, NC, the most frequently searched job titles are:
What job categories do people searching Remote Manager Lab Operations jobs in Charlotte, NC look for? The top searched job categories for Remote Manager Lab Operations jobs in Charlotte, NC are:
What cities near Charlotte, NC are hiring for Remote Manager Lab Operations jobs? Cities near Charlotte, NC with the most Remote Manager Lab Operations job openings:
Remote Manager Lab Operations jobs near you
Infographic showing various Remote Manager Lab Operations job openings in Charlotte, NC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, and 14% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,979 per year, or $29.8 per hour.
Manager, PSC Program Operations

Manager, PSC Program Operations

Johnson & Johnson

Charlotte, NC • Remote

Full-time

Posted 16 days ago

Johnson & Johnson rating

8.2

Company rating: 8.2 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

31st of 86 rated pharmaceutical

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

Customer Service Operations

Job Category:

Professional

All Job Posting Locations:

Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States

Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Manager, PSC Program Operations located in Pittsburgh, PA; Horsham, PA; Raleigh, NC; Charlotte, NC; Orlando, FL; Phoenix, AZ; or Dallas, TX.

Purpose:

The Program Manager oversees a dedicated Patient Service Center (PSC) program, ensuring smooth operations and compliance. The Program Manager ensures performance and talent management, collaborates with cross-functional business partners, and continuously seeks process improvements to enhance quality, program efficiency, and patient care.

Responsibilities:

  • Manage daily program operations, ensuring compliance with policies, procedures and service levels.
  • Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a high-performance culture through consistent leadership development and accountability.
  • Monitor team performance through key performance indicators (KPIs) and metrics, conduct regular performance discussions, set performance goals, and ensure team compliance with policies and healthcare regulations (e.g. HIPAA)
  • Oversee the onboarding of new hires, and identify training needs to enhance ongoing skills and productivity. Collaborate with training team for upskilling.
  • Track program metrics and identify opportunities for improvement. Collaborate with leadership to optimize program efficiency and provide recommendations for workflow improvements and process enhancements.
  • Collaborate internally to develop enhancements and strategies that benefit patients.
  • Respond promptly to inquiries and questions including, but not limited to program design, business rules, operational workflows and program-specific policies to ensure seamless PSC service delivery
  • Assist in developing and delivering program performance to key stakeholders. Foster positive team and cross-functional relationships.
  • Stay informed on industry trends and regulatory updates.
  • Resolve complex issues efficiently and creatively.
  • Up to 15% travel may be required.
  • Other duties as assigned.

Required Qualifications:

  • Bachelor's Degree
  • A minimum of 6 years' experience preferably in contact center or specialty pharmacy operations, patient support, or healthcare/pharma operations.
  • Proven leadership skills with the ability to inspire and motivate a team, while also maintaining accountability.
  • Strong analytical skills preferably with experience with data analytics, reporting, and digital tools used in contact center operations
  • Proven ability to work efficiently in a matrix environment with cross functional teams.
  • Proven oral and written communication skills, learning agility change management experience, and ability to influence without authority.

Preferred Qualifications:

  • Advanced degree in related field
  • Ability to manage deliverables in a fast-paced environment
  • Experience documenting requirements, creating training materials and working directly with end users
  • Proven ability to work efficiently in a matrix environment with cross functional teams.

#Li-Remote

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

If you are under 18 years of age you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check

Required Skills:

Preferred Skills:

Consulting, Customer Centricity, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Emotional Intelligence, Fact-Based Decision Making, Performance Measurement, Process Improvements, Process Optimization, Quality Services, Technical Credibility, Technical Support

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