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Remote Lock Desk Jobs in Colorado (NOW HIRING)

MSC SERVICES LLC

Sales Manager

Colorado Springs, CO · On-site +1

Branch or Remote Location: 7450 Campus Drive, Suite 200, Colorado Springs, CO 80920 Remote : YES or ... Escalation of the following to the Vice President of Retail Lending; price concessions, rate lock ...

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Remote Lock Desk information

What is a Remote Lock Desk?

A Remote Lock Desk is a team or service within a mortgage or lending institution responsible for managing and approving interest rate locks on loans, typically operated offsite or virtually. They ensure that rate lock requests from loan officers or brokers are processed according to company policies and market conditions. This team helps lenders mitigate risk and maintain compliance by monitoring market rates, confirming eligibility, and documenting lock confirmations. Remote Lock Desks utilize secure technology platforms to communicate and process requests efficiently from any location.

What are the key skills and qualifications needed to thrive as a Remote Lock Desk Specialist, and why are they important?

To excel as a Remote Lock Desk Specialist, you need a solid understanding of mortgage lending processes, loan product guidelines, and lock desk procedures, typically supported by experience in the mortgage or financial services industry. Familiarity with loan origination systems (LOS), pricing engines, and mortgage software such as Encompass or Optimal Blue is essential. Strong attention to detail, analytical thinking, and effective communication skills help ensure accurate rate locking and collaboration with loan officers. These skills are crucial for minimizing errors, ensuring compliance, and maintaining efficient loan processing in a fast-paced remote environment.

How does a Remote Lock Desk professional typically collaborate with loan officers and underwriters to ensure timely loan processing?

A Remote Lock Desk professional works closely with loan officers and underwriters by managing interest rate locks, confirming program eligibility, and responding to lock extension or change requests. Communication is primarily handled through secure digital platforms, emails, and sometimes phone calls to provide real-time updates and resolve any discrepancies quickly. This collaborative approach helps ensure that rate locks are processed accurately and deadlines are met, which is crucial for a smooth loan closing process. Building strong working relationships with these teams can reduce errors and enhance overall efficiency.

What is remote job?

A remote job is a position where employees work outside of a traditional office environment, often from home or another location of their choice. For a remote lock desk role, this typically involves managing mortgage or loan processes using digital tools and communication platforms, with flexibility in work hours and location. Successful remote workers usually have strong organizational skills and proficiency with relevant software.

What is the meaning of the word remote?

In the context of a remote lock desk job, 'remote' means working from a location outside of a traditional office, often from home. It involves using digital tools and communication platforms to perform job duties without being physically present at a specific site.

How to make 2000 a week working from home?

A remote lock desk specialist can potentially earn $2,000 or more weekly by handling a high volume of loan or mortgage transactions, often requiring strong organizational skills, attention to detail, and familiarity with loan processing software. Increasing income may involve working additional hours, gaining certifications, or specializing in high-value transactions, but earnings depend on workload, experience, and employer pay structures.

What is the meaning of remote in one word?

In the context of a remote lock desk position, 'remote' means working from a location outside the traditional office, typically from home, using internet-connected devices. It emphasizes flexibility and independence in the work environment, often requiring familiarity with digital tools and communication platforms.
What job categories do people searching Remote Lock Desk jobs in Colorado look for? The top searched job categories for Remote Lock Desk jobs in Colorado are:
What cities in Colorado are hiring for Remote Lock Desk jobs? Cities in Colorado with the most Remote Lock Desk job openings:
Remote Lock Desk jobs near you
Infographic showing various Remote Lock Desk job openings in Colorado as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, and 5% Remote job distribution.

Sales Manager

MSC SERVICES LLC

Colorado Springs, CO • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Position: Sales Manager

Department: Branch Specific

Reports To: Branch or Remote

Location: 7450 Campus Drive, Suite 200, Colorado Springs, CO 80920

Remote:   YES or   NO

Exempt:   Non-exempt:

Compensation & Benefits: $ 40,000 – 60,000 dependent on location and experience

Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.

About MSF

MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.

Role Overview

The primary responsibility of the Sales Manager is to lead and direct the Retail production team, including sales and processing, to meet or exceed production goals, for both volume and quality.  The role involves strategic planning, managing people, selling, leveraging technology and improving processes.  The Retail Sales Manager is responsible for training and retention of production staff.  The role is compensated with a salary plus a variable commission tied to the attainment of business goals. 

Essential Duties: In addition to related job duties as assigned, this position will:

  • Directly oversee and manage the retail active pipeline from loan submission to processing through loan funding.
  • Responsible for daily pipeline reporting from the retail branch level up through Senior Management.
  • Work closely with other key department managers such as the Retail Underwriting Manager and Closing Manager to solve loan level problems and ensure timely loan closing and customer satisfaction (both internal and external customers).
  • Manage timelines and loan cycle times to ensure loans are not stagnant in any one stage, beyond established timelines.
  • Manage escalations, to include third party vendors for underwriting and appraisals.
  • Manage “rush” requests in underwriting and closing.
  • Escalation of the following to the Vice President of Retail Lending; price concessions, rate lock extensions beyond policy, appraisal invoices outside of policy and exceptions to underwriting guidelines.

Qualifications, Experience & Knowledge

  • Minimum 5 years in sales leadership positions
  • Manage 8 or more direct reports
  • 4+ years’ experience in direct mortgage lending
  • Understanding of industry standards, compliance regulations, underwriting guidelines
  • 2+ years’ experience with sales technology

Physical Requirements

  • Stationary position; prolonged periods at a desk and working on the computer.
  • Occasional movement about inside the office to walk to offices and office machinery.
  • Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.

MSF is an equal opportunity employer. All candidates for employment are considered equally and no distinction is made on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status.  MSF is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

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